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Cititel Express Kota Kinabalu
Ranked #19 of 91 Hotels in Kota Kinabalu
Bonaire
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“best time in bzness trip”
4 of 5 bubbles Reviewed 31 August 2012

I like the studio especially...magnifique. I usually like the internet at nite.The centrepoint available for shopping.gifts.Fluffy sheets and nice bath foam that does not frizz hair.umm the staff very reliable.THe taxi is near so is the clinic.

Room Tip: size matters
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  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zarina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CititelExpressKK, Hotel Manager at Cititel Express Kota Kinabalu, responded to this review, 5 September 2012
Dear Valued Guest,

Greetings from Cititel Express Kota Kinabalu and thank you for staying with us.

We are delighted to know that we have met your expectation. Thank you for your comments and we look forward to welcome your return to our hotel in the near future.

Kind regards,
Sherry Yee
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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514 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (88)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sibu, Malaysia
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 29 August 2012

Good-
The hotel came highly recommended for its value-for-money advantage and truly it was worth the penny. Even though some had commented it being small (size of room), still, my husband and l were a bit shocked to see it in real that it is tiny but more importantly, enough with everything we need. The room was clean and having sea view, just as we requested via online booking. The bathroom was sufficiently equipped and quite"spacious" considering the size of the room. All in all, the room was just nice for two.

Not So Good-
We booked the room online and with that, we thought checking in would be smooth yet we still have to wait for about 40 minutes only to be given a room that had not been made up with towels on the floor and blankets in a mess. So, we had to go to the front desk again and ask for another room. So another 30 minutes gone and finally we were in a cleaner-looking room.

Anyway, it was a short stay so we adapt and we survive easily.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wong74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CititelExpressKK, Hotel Manager at Cititel Express Kota Kinabalu, responded to this review, 5 September 2012
Dear Valued Guest,

Greetings from Cititel Express Kota Kinabalu and thank you for staying with us.

We would like to apologize for any incovenience caused upon checked in due to highly demanded sea view rooms. We would look into your comment and improve all area we can in order to serve our guest better.

I would like to recommend you to stay in our Superior Triple rooms which are more spacious, equipped with minibar and located in the highest level of the hotel property, should you return to our hotel in the near future.

Once again, thank you for your comments.

Thank you.


Kind regards,
Sherry Yee
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Muar, Johor, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 27 August 2012

My group of 20 people stayed at Cititel Express Kota Kinabalu Hotel from Aug 19 to Aug 21. Strategically located within most eateries and tourist spots. Clean, cosy and affordable. Impressed with the honesty and integrity of the housekeeping staff. My friend left behind his watch which cost about RM1000 in the room when we went out for a tour. I called the hotel staff to enquire about the watch. Much to our relief the watch was still in the room. Kudos to Sharon and Jason for your prompt service and help. You have made our stay a pleasant one and this is truly a hotel with integrity.

  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JKSee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CititelExpressKK, Hotel Manager at Cititel Express Kota Kinabalu, responded to this review, 28 August 2012
Dear Valued Guest,

Greetings from Cititel Express Kota Kinabalu and thank you for staying with us.

Thank you for your recognition on our staff's integrity and the service provided. We are delighted to know that we have exceeded your expectation.

Thank you for sharing your comments and we look forward to welcome your return to our hotel again in the near future.


Kind regards,
Sherry Yee
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kota Kinabalu, Malaysia
1 review
4 of 5 bubbles Reviewed 27 August 2012

My first-hand experiences
1. The room clean.
2.The a windows with a good experiences for site seeing during night time..
3. Planing to stay at least 3 nights (really enjoyed.)
4.The Staff are friendly.
5. Good price for money value .

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CititelExpressKK, Hotel Manager at Cititel Express Kota Kinabalu, responded to this review, 29 August 2012
Dear Valued Guest,

Greetings from Cititel Express Kota Kinabalu and thank you for staying with us.

Thank you for your review and we are delighted to know that we have exceeded your expectation especially in term of room' s cleanliness and staff' s friendliness

We look forward to welcome your return to our hotel in the near future.

Kind regards,
Sherry Yee
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
1 review
5 of 5 bubbles Reviewed 25 August 2012

This hotel has all the necessity requirement which served in excellence, all my queries and issues being handle with so much importance and care. From the front desk, house keeping to maintenance never failed to meet my requirements.

I would say this hotel has more comfortable rooms than my corporate hotel or other surrounding hotels i stayed before, as a frequent to KK I have found the best place that maximize the value for money. Since my first stay at this hotel, i never went back to other hotel.

Room Tip: ROOM 624 is the best!
See more room tips
  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RubyWend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CititelExpressKK, Hotel Manager at Cititel Express Kota Kinabalu, responded to this review, 29 August 2012
Dear Valued Guest,

Greetings from Cititel Express Kota Kinabalu and thank you for staying with us.

Thank you for your review in tripadvisor and we are delighted to know that we have exceeded your expectation. Once again, thank you for your recognition on our staff's friendliness and hepfulness.

We will continue to maintain and improve our services so that we can serve our guests better. We look forward to welcome your return to our hotel in the near future.

Thank you.


Kind regards,
Sherry Yee
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cititel Express Kota Kinabalu

Property: Cititel Express Kota Kinabalu
Address: No. 1 Jalan Singgah Mata, Kota Kinabalu 88000, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Best Value Hotel in Kota Kinabalu
Price range (per night): ₹ 1,863 - ₹ 2,763
Hotel Class:3 star — Cititel Express Kota Kinabalu 3*
Number of rooms: 275
Reservation Options:
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Also Known As:
Cititel Express Kota Kinabalu Hotel Kota Kinabalu
Cititel Express Kota Kinabalu Sabah

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