The Grand Borneo Hotel which is anything but grand, is a long way from the city. About 20 minutes by taxi or free shuttle. It is connected to a mall, which is one of it's few virtues.
We booked a "Grand Deluxe" room and it was nothing much like the picture on the web site.
There is an enormous bathtub which took up a large amount of the promised space leaving the two of us crowded in the bedroom. The brochure lies.
There is space for only one bag and the wardrobe has space for about 1&1/2 people. It also contains the safe, but there is no light in the wardrobe so it is hard to see what you are doing. There was one chair and an enormous chaise longe. There is the usual crowded desk and a dinky little table that is useless for practical purposes.
When we arrived the room was hot as were the corridors. When you go out ,the air conditioning switches off and you have to reset it when you return. There were no towels or toiletries and we had to ring down.
We noticed a broken patched window (photo) and no storage space.
Only one small bottle of water each is supplied and the tap water left a dark scum in my CPAP machine which was hard to clean.
The room has insufficient lighting at night and 2 days later , they finally removed the room service dinner plate from outside the door.
The safe battery failed and they fixed that the next day.
The staff on the front desk seemed obliging and friendly.
This is a two star hotel and not four. It has no internet to the rooms and the business centre charges R10 per half hour. That's roughly three dollars.
The beds are typical of SE Asia. Hard as a rock and my back just ached.
I shudder at the idea of ever coming to this hotel again.
- Official Description (provided by the hotel):
- Grand Borneo Hotel, a fast growing home-grown brand, makes its debut in the pulsating tropical wonders of Kota Kinabalu. This 325-room property of modern chic deluxe class forms an integral part of the largest mall in Sabah - 1Borneo Hypermall - an entertainment complex with over 400 stores of leisure, entertainment and culinary delights. This international class hotel caters to business travelers as well as holiday makers. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Agoda, Hotels.com and Expedia so you can book your Grand Borneo Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Grand Borneo Hotel Kota Kinabalu, Sabah