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713
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449
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66
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All reviews traders hotel the club lounge golden sands booked a club room free shuttle prangin mall batu ferringhi bit dated business hotel sister hotel within walking distance central location breakfast spread bus station cocktail hour new lane comfortable stay
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13 - 18 of 2,344 reviews
Reviewed 5 weeks ago via mobile

Great location near Deen Maju , pretty decent room for such price , good breakfast ! Had great 2 nights there with my love and would love to come back again ! I get what I pay for and one of top hotels in Penang for me !

Date of stay: December 2018
Trip type: Travelled as a couple
Thank RushFlynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelJenPenang, General Manager at Hotel Jen Penang, responded to this reviewResponded 4 weeks ago

Dear RushFlynn,

Thank you for the review and for giving us a full score for your stay satisfaction.

We are so pleased to know that you enjoyed the stay. Your nice words are so much appreciated, and we're glad that you enjoyed your breakfast. We are indeed conveniently located in the middle of Georgetown and closed to famous Nasi Kandar, Deen Maju which only 10 minutes walking.

We look forward to welcoming you back again for yet another great stay.

Best regards,
Ody Odayappan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2019

Spent three nights here over Chinese New Year. Room was very nice with an very comfortable bed. Location is good; while not being in the centre of George Town, all the sights are very accessible by foot. The outdoor pool is pleasant.
Breakfast buffet was excellent; it was extremely crowded at peak time but the staff handled proceedings very well.

Date of stay: February 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank jamieg40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelJenPenang, General Manager at Hotel Jen Penang, responded to this reviewResponded 4 weeks ago

Dear jamieg40,

Thank you for your review and sharing your experience.

We very much appreciate the full marks for your stay satisfaction. Needless to say, we love it that you enjoyed yourself in our comfortable rooms and during Chinese New Year festive. Breakfast is always the best start to a great day, hence we are happy that you enjoyed your breakfast experience, too.

We certainly look forward to welcoming you back.

Best regards,
Ody Odayappan
General Manager

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Reviewed 8 February 2019 via mobile

Attended a friend’s wedding reception in Georgetown here. Room is modern and clean, there is a kids pool that my daughter enjoyed. Staffs are also friendly and helpful. Markets are also surrounded, it is approximately 10-15 minutes away from hotel.

Date of stay: July 2018
Trip type: Travelled with family
Thank matthewn20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelJenPenang, General Manager at Hotel Jen Penang, responded to this reviewResponded 4 weeks ago

Dear matthewn20,

Thank you for the review and the high score for us!

We're delighted that we met expectation for the stay, and thank you for the nice words for our hotel's facilities, hospitality, and hotel location. Needless to say, your intention to stay with us again is so much appreciated. We're looking forward to seeing you again and to welcome you back soon.

Best regards,
Ody Odayappan
General Manager

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Reviewed 8 February 2019

The 4 of us stayed the Jen Hotel for 3 nights. We had a comfortable 3 nights stay. The rooms had big pillows and a comfortable bed. The location is perfect - about 10 mins walk to Lebuh Keng Kwee and Chowrasta Market and Penang Road. There is a taxi stand just opposite the hotel. A supermarket GAMA just 5 mins walk away; Komtar is just by the side of the hotel - you can take the free bus to the Clan Jetties. Highly recommended.

Date of stay: January 2019
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank susantN8524LZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelJenPenang, General Manager at Hotel Jen Penang, responded to this reviewResponded 4 weeks ago

Dear susantN8524LZ,

Thank you for taking time to pen such a nice review.

It is always our intention to have guest carry with them, a delightful memory of their stay experience. On this note, we are so pleased to know that you and your family have enjoyed the stay. Your happy description of us and the nice comments of our hotel are so much appreciated.

We're looking forward to seeing you again and to welcome you back soon.

Best regards,
Ody Odayappan
General Manager

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Reviewed 7 February 2019 via mobile

This hotel had a refit a couple of years ago and it still feels new. A young energetic staff working tirelessly to make us comfortable. The rooms are gorgeously modern and service staff keep them beautiful on a daily basis. Ask for/book access to the club lounge, giving you breakfast, all day refreshments and evening drinks & food 5.30 pm. - 7.30 pm.
The hotel is in central Georgetown with 15 min stroll to the best restaurants or street food you could wish for. We’ve got two more days before moving on and will be sad to leave..
Don’t think twice about Hotel Jen

Date of stay: February 2019
Trip type: Travelled as a couple
1  Thank barnacledaisy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelJenPenang, General Manager at Hotel Jen Penang, responded to this reviewResponded 8 February 2019

Dear barnacledaisy,

Thank you for sharing your review with us.

We very much appreciate the full marks for your stay satisfaction. Needless to say, we love it that you enjoyed yourself and to know that our newly renovated room was a great getaway. Our Club room is certainly a great choice and we are so glad that you have enjoyed yourself.

Looking forward to welcoming you back soon for yet another wonderful stay.

Best regards,
Ody Odayappan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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