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“Stinky, smelly mosquitoes infested slum shared with the staffs and other employees.”
Review of Red Inn Cabana

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Red Inn Cabana
Reviewed 21 October 2016

The stinky dorms are shared with employees - mainly Pakistani and Bangladeshi. They obviously monopolized the best of everything like lockers and beds while harboring a bad attitude since you’re the intruder. And since it’s the staff bedroom, the dorm room was never being cleaned, trash not removed, bed linens and sheets not changed. The smell is obvious. And with the aircon keeps breaking down, so smell of dirty laundry and body odors stink up the room fast. Add to that, their daily set routines of getting up early (loud alarm) and coming back late after work, really make it annoying and unbearable.
The common lounge areas are also being shared by the staff, so you have to put up with them day and night. This is the only place and company (including the Red Inn Heritage) that makes you share living quarters and common facilities with the staff and other employees. Very unprofessional.
The arrogant staff are NOT very accommodating either. They never greet nor smile for it seems guests are an annoyance that distract them from attending to their smart phone routines.

The wifi inside the room is constantly LOW in signal and non-working.

Furthermore, NOISE:
The noisy nightly Karaoke singing next door will not stop until after 1 am.
Also daily busloads of noisy tourist for the Chocolate Museum adjacent.
Add to it, the nearby mosque with prayers blasting over the loud speakers at ridiculous hours several times a day.

And not to forget the mosquitoes - heaps everywhere around that place. And I mean everywhere - even in your aircon room. They use mosquito spray thoughtlessly, damaging your health more than the mosquitoes. The windows are the traditional louvre types which don't help with the noise, and tend to let in more mosquitoes, lizards, heat, and extremely toxic fumes (when they’re fogging the mosquitoes).

Don't even bother with the free breakfast! Stale bread with cheap fruits. Butter and jam etc are stored in the cupboards (rather than in the fridge) attracting mice and roaches - yes and you’ll be eating that every morning.

The shower constantly has NO HOT WATER, and “many pipes” that you have to crouch low because of the lack of pressure.

There are many, nearby and much better/cheaper places, especially around the Muntri/Love Lane areas. Don’t get fooled by the nice pictures shown. Many are fooled and left never to return - that’s why they’re moving employees in to fill the empty spaces, unprofessional as it seems.

Room Tip: There are many, nearby and much better/cheaper places, especially around the Muntri/Love Lane areas.
See more room tips
  • Stayed: December 2015, travelled solo
    • Rooms
    • Cleanliness
    • Service
3  Thank FleetinGlimpses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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12 - 16 of 107 reviews

Reviewed 23 September 2016

First off, DO NOT FALL FOR THE ROOM PHOTOS posted online for this 'hotel'. It's far from that. Rooms are very small and didn't look spacious like the photos at all.

I prefer to call it a hostel rather than a hotel based on how this place works. It's a small hostel painfully hidden behind a chocolate museum in Georgetown, so you'll have a hard time searching for it as there's no signs or anything beside the road.

I booked a room with a bathroom, staying with my wife. Entrance to the hotel looks very promising and authentic, but later spoiled by an unfriendly receptionist. I stayed here for 4 days 3 nights and there's multiple receptionists sitting at the front desk, and not one of them greets me every time I pass by.

Upon entering the hostel, you will need to take off your shoes. Corridors looks homey and cozy. But when I enter my room, I was quite dissapointed to see that it's nothing like the photos I see on Agoda - very small room, badly decorated, smells funny and a super small bathroom. The walls are very thin, you can hear footsteps from far away because the rooms are on the second floor and the floors underneath the parquets seems to be made of hollow wood.

But it didn't stop there - right next door is one of the most famous foodcourts in Penang, and every night there's going to be live music blaring from there until 2AM. So if you're a light sleeper, avoid this place.

This hostel also claims to have lots of parking space. I brought a car during my trip to Penang and turns out I need to pay RM5 per day to park. Seems that the hostel 'borrows' the chocolate museum's parking lot, and worse, the food court next door too. So claiming to have lots of parking space seems misleading, as when you're back from exploring Georgetown using your car at night, you will find that the parking lot is full because of the visitors from the food court.

Breakfast is just sad - everyday you will only be served bread, butter and jam (which you can toast by yourself) and also a few fruits. Me and my wife gave up on day two and just had breakfast from a street hawker nearby since then.

Despite all of the complaints above, the location for the hostel is quite strategic as there's a lot of staple places in Penang that's just in a walking distance from the hostel.

Place seems to cater to backpackers and people who don't mind the lack of service and hospitality - hence the cheap room rates. Because of this, I'm giving an average rating for this hostel.

  • Stayed: September 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Tengku I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2016

We booked the hotel last minute. We are just three ladies shared the room
At first we couldn't find this hotel because the sign of the hotel we could not see clearly, we managed to find the hotel after make it 18 rounds at the same location. Upon check in the staff were friendly,and told us where is the towels are,the shared bathroom,the breakfast place and the smoking area.The room,the bathroom was clean and tidy. The location of the hotel just great for walking distance from one place to the others. The breakfast it's just simple but worth it with what you paying for the room. Overall this hotel is good for backpackers and who would like to save little bit money hotel and for the family who travel with the kids if they don't mind to mix around with the backpackers. Will definitely stay again at this hotel.

  • Stayed: August 2016, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank EliseFareza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2016 via mobile

Comfortable enough for a stay with friends. Easy access to town and if you are driving, there are parking lots provided with entry fees rm5. Dont trust the pircture since it is marketing strategy. Overall this place is comfy.

Stayed: August 2016, travelled with friends
Thank Haiqal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2016

Red Inn Cabana จะอยู่ติดกับพิพิธภัณฑ์ช็อคโกแลต เป็น Hostel ราคาประหยัด ในวันที่เินทางไปพัก พักห้องรวม 4 คน แต่ไม่มีปลั๊กไฟของใครของมัน ต้องใช้ปลั๊กไฟรวม ห้องอาบน้ำไม่มีที่วางสบู่ หรือวางของ มีแต่ที่แขวนเสื้อผ้า แต่ก็ใกล้กับ Komtar ซึ่งเป็นศูนย์กลางของการเดินทางในปีนัง เดินทางสะดวกสบาย มีอาหารเช้าให้ ได้แก่ ขนมปังทาแยม ชา กาแฟ และผลไม้.
Red Inn Cabana is a budget hostel which is located next to Chocolate Museum. I had stayed in 4 beds dorm. The location is good, near Komtar, you can go to any places by buses at Komtar. The weakness are 1)no plug socket for each person. I had to use together for all people. 2) The shower rooms have no soap dish. They have only hanger. The breakfast was ok. (Bread with strawberry jam, tea, coffee and fruits) 3) The wifi is so slow. Overall is good.

  • Stayed: August 2016, travelled with friends
    • Location
    • Rooms
    • Service
Thank Kimchi2626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Red Inn Cabana

Address: 22 Lebuh Leith, George Town, Penang Island 10200, Malaysia
Region: Malaysia > Penang > Penang Island > George Town
Amenities:
Free Breakfast
Hotel Style:
Ranked #76 of 119 Speciality Lodging in George Town
Price Range: ₹ 785 - ₹ 1,570 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Inn Cabana 2*
Number of rooms: 19
Official Description (provided by the hotel):
The Guesthouse features 19 rooms with 2 chill out areas. Where there is choice of varieties of private room types and Dormitory rooms. Red Inn Cabana is a warm and friendly, that welcomes travelers from all over the world. We have a wealth of experience in the industry and know what travelers value and need during their stay.Guest can relax in our courtyard or catch up with friends and family over the internet. Wi-Fi access is also available throughout the property. (FREE OF CHARGE)Trips and tours can also be booked at our reception, so don't be afraid to ask.Red Inn Cabana has various private room types are: single, double, twin and triple, and dormitory of 2 beds, 4 beds, 6 beds and 8 beds with shared or attached bathrooms that can accommodate a total of 70 people.Bed sheets and linen are provided and there is a choice of low and high budget for roomsAir-Conditioning rooms are available for your choosing.Bathrooms comes with 24hrs hot showers. Red Inn Cabana is located in the heart of Penang Island. We are 15 minutes walk from Penang Port Pengkalan Weld George Town. Bus stops at Lebuh Chulia that need 7 minutes walk to our Red Inn Cabana.If you like shopping then you can go along Jalan Penang or even Lebuh Chulia, were you can find and also taste a lot of different foods (Chinese,Indian,Malay and Peranakan)and merchandise.Georgetown also has a briliant nightlife and there are a whole host of clubs and late night bars where you can go out and party. ... more   less 
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Also Known As:
Red Inn Cabana Penang/George Town

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