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“Out of This World Experience”

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The Banjaran Hotsprings Retreat
Ranked #1 of 63 Hotels in Ipoh
Certificate of Excellence
Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Out of This World Experience”
Reviewed 11 September 2012

This is a beautifully laid out resort, nestled against a cluster of limestone hills. The whole resort was quiet and peaceful, it felt so out of this world, yet it was only a short drive into town. Our garden villa was very spacious and luxurious and came with a private dipping pool and a thermal heated outdoor jacuzzi. Each morning was a delight having breakfast in the villa gazing out to the enormous hills. We love swimming in the pool which was naturally heated and dipping in one of the four outdoor geothermal pool with temperatures ranging between 40 deg to 70 deg Celsius. The spa facilities are very clean and the therapists are friendly and professional. All the staff from the front desk to the cleaners are very friendly and helpful. But the gem of the resort is Jeff's Cellar, a unique wine bar set in a 280 million year old limestone cave. The interior of the cave was well preserved, we were told that the cave was almost 90% natural, Imagine sipping a glass of wine in the natural environment of a limestone cave with soft piped in music in the background amidst specially designed water features and dim lights that add to the overall ambience. The whole experience was simply breathtaking. We had the privilege of viewing the private cellar of the owner of the Resort which has a rich collection of limited edition wine and champagne which are served to special guests of the owner who are mostly the royalties and dignitaries. This place is certainly not to be missed for those staying in the resort. Food was however the Resort's weakest link. It only has one restaurant. Although the menu was impressive, the taste was disappointing. We find the local food in town more enjoyable and palatable. The overall experience at the Resort was wonderful and we will definitely return.

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
6 Thank Clara C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBanjaran, The Management at The Banjaran Hotsprings Retreat, responded to this review, 20 September 2012
Thank you for having the time to share your comments on TripAdvisor. It’s a pleasure to learn that you have enjoyed your stay here at The Banjaran.
Your comments on our services at The Pomelo restaurant are very much appreciated and it has been brought to the attention of the respective department and to the management. Rest assure that steps on improving our menu items will be rectified and we hope to welcome you back at The Banjaran again in near future to experience the beauty of our retreat over again.

Salam from
The Banjaran Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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694 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (214)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
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English first
Jeddah, Saudi Arabia
Level Contributor
82 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 9 September 2012

I spent only one night in that resort but I felt that I got a piece from Paradise. I would like to go back their again.
I got a water villa it's so nice & well furnished.
The sutff were so cute & helpful. They serve you with good smile all time.

Room Tip: I took villa no. 18
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank aomario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBanjaran, The Management at The Banjaran Hotsprings Retreat, responded to this review, 10 September 2012
We are very delighted to read that your stay was nice and enjoyable and we thank you very much for having taken the time to share your thoughts with us. Your nice comments have already been shared with all our team and we can assure you that they have been highly appreciated.

We sincerely hope to be able to welcome you back soon for another nice experience with us.

Salam from
The Banjaran Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Malaysia
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 August 2012

Although this is my 3rd stay, each time I step into the resort, I am awed by the beauty of the resort and the feeling of serenity that envelops you. It's like stepping into another world - the quaint villas with your own mini private hot springs, the leafy walks meandering through the whole resort, the welcome service...

My husband and I stayed there for 2 nights recently. Tried the yoga class which was very relaxing, and easy enough for beginners to follow. Lovely dinner at the Pomelo, apparently they have a new chef. As we were a group of 9 people, we asked the resort to organize a trek up to a cave (forgot the name, but the resort staff will know). Well, this trek took us from the Banjaran resort, through the neighboring theme park called Lost World Of Tambun. Another 15 minutes walk and we started climbing 630 steps up to the cave. Our whole group were not very athletic but our 3 guides were wonderful and made sure we had enough rest stops to get us through. All the panting was worthe it- the interior of the cave is awesome. It is quite a big cave with many sections to explore and there is a part of the cave where the whole wall is like a mural although it was all natural rock formation. Fantastic experience.
Yes, I would go there again if I have the chance...

  • Stayed August 2012, travelled with friends
    • Value
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Helpful?
1 Thank karinMalaysia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBanjaran, The Management at The Banjaran Hotsprings Retreat, responded to this review, 28 August 2012
We are very delighted to read that your stay was nice and enjoyable and we thank you very much for having taken the time to share your thoughts with us. Your nice comments have already been shared with all our team and we can assure you that they have been highly appreciated.

We sincerely hope to be able to welcome you back soon for another nice experience, with us.

Salam from
The Banjaran Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gold Coast
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 9 August 2012

We finished off a very busy holiday with a stay here to rest and relax before the flight home. We enjoyed every moment of it, the scenery is breathtaking and the villas are spacious and beautifully appointed. The steam cave, the dipping pools and the swimming pool were all enjoyable and the caves were spectacular.The service was great, the chef Wong came out and discussed the menu with us and offered to make anything we wanted if we did not want what was on the menu. He modified the Seafood Green Curry to suit my husbands preference and he was spot on with it. If the desert tasting plate is available I strongly recommend that you try it - very delicious! We had breakfast, lunch and dinner in the hotel and enjoyed every meal. Some other reviewers had mentioned small portion sizes but we couldn't finish any of our meals. A huge thank you to Wong. Though all staff were very good, special mention should also be made of Daniel - this young man went above and beyond with everything and he was very interesting to talk to. He took us to the cellar after dinner, what an experience that is! You can't stay here and not have a drink there - it is like something from a movie set, the cave is beautiful and the music playing set the scene beautifully. The manager introduced herself when we checked in and came and said goodbye when we checked out, she was very welcoming and wanted to ensure we had a good stay.This is a very relaxing place to recharge your batteries and we would certainly stay here again.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LyndaGoldCoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBanjaran, The Management at The Banjaran Hotsprings Retreat, responded to this review, 14 August 2012
We are very delighted to read that your stay was nice and enjoyable and we thank you very much for having taken the time to share your thoughts with us. Your nice comments have already been shared with all our team and we can assure you that they have been highly appreciated.

Salam from
The Banjaran Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur
Level Contributor
79 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 4 August 2012

The property is located in Tambun approximately 15 minutes drive from Ipoh town. It is small and intimate and consist of only 25 villas. This coupled by the fact that no children under 12 is allowed makes the resort very peaceful. The backdrop of limestone hills is spectacular although I find the resort's landscaping to be basic and can be improved upon. This is a hotspring resort and hence there are various pools of heated geothermal water for the guest's enjoyment.
I personally don't find the price of the villas excessive as it is very well appointed with a plunge pool and also a jacuzzi with the geothermal water piped in. In essence, you do not need to leave your villa if you so desire. The Spa facilities are extensive and expensive and the massage that I had was ordinary.
There is only one restaurant, the Pomelo. The breakfast spread was quite limited but understandable as the occupancy was low. We only had breakfast at the resort and the rest of our meals in Ipoh. The food was ordinary. Service was good but not spectacular.
I find all the supposedly natural facilities like the sauna cave, crystal cave, ice bath a bit of a hype and quite gimmicky but enjoyed the jungle walk and meditation caves as they are both very authentic. Jeff's cellar was nice for a few drinks.
Since it was only 2 hours drive from Kuala Lumpur, it makes a good retreat from city life and I will be back soon.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank feibeesi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBanjaran, The Management at The Banjaran Hotsprings Retreat, responded to this review, 14 August 2012
Thank you for your very nice and detailed review about our resort and for sharing your observations during your stay. We have noted your thoughts about our property and we thank you for your support.

Salam from
The Banjaran Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Banjaran Hotsprings Retreat

Property: The Banjaran Hotsprings Retreat
Address: 1 Persiaran Lagun Sunway 3 | Sunway City Ipoh, Ipoh 31150, Malaysia
Phone Number:
Region: Malaysia > Perak > Kinta District > Ipoh
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Luxury Hotel in Ipoh
#1 Spa Hotel in Ipoh
Price range (per night): ₹ 21,381 - ₹ 30,101
Hotel Class:5 star — The Banjaran Hotsprings Retreat 5*
Number of rooms: 25
Official Description (provided by the hotel):
The Banjaran Hotsprings Retreat is an integrated luxury wellness and spa retreat in Ipoh. The 5-star retreat is situated on a 16.19 Acre valley nestled within a cluster of towering limestone hills and features a combination of natural caves, pristine jungle, waterfalls and geothermal hot springs. It is a self-contained sanctuary consisting of 25 luxury villas offering holistic wellness and spa experiences inspired by authentic Malaysian practices. ... more   less 
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Also Known As:
The Banjaran Hotsprings Retreat Hotel Ipoh

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