Stayed 4 nights at the Hyatt Regency Kuantan in Aug 2012. my stay was during the muslim fasting month of ramadhan, and over a weekend too. The hotel was packed with tourists during this time. The Hyatt is one of the oldest hotels in Kuantan, and has gone through renovations and upgrades over the year, leaving the hotel still in good shape. It has a wonderful location, right on the beach of Teluk Chempedak, 5mins from the centre of town. Just outside the hotel a lot of development has taken place, with huge drive-ins of the usual fast-food chains: macdonald’s Kentucky fried chicken, burger king.. There are also lots of restaurants and bars, making this small beach quite the tourist destination. This is therefore the nice family holiday spot, but not really the place for solitude or appreciation of the beauty of Malaysia’s eastern coastline and its famous beaches.
The rooms are nice and spacious, with easy access to the two pools and the beach. Bathrooms are too small however, for my liking.. quite cramped in fact. Nothing spectacular about the room facilities, but all in working order and sufficient for the holiday-maker who is going to be spending more time outside than inside your room.
What I didn’t like – internet is not free, as it should be. I still can’t understand why hotels charge for a basic facility like broadband! The room service was also lacking, and the reason for this was the fasting month. Unfortunately, hotel staff, who are predominantly muslim, neglect their duties to serve quests for their religious practices, and this is not professional. However, in the spirit of tolerance, I will reserve judgement here, and hope that outside the fasting month, service is normal and efficient.
All in all, a nice stay, in a nice location.
- Official Description (provided by the hotel):
- Hyatt Regency Kuantan Resort will be fully closed from 1 September 2015 to undergo extensive renovation that will take approximately 12 months. No reservations will be accepted throughout this period. All 300 guestrooms and suites will be reinvented into stylish and elegant spaces while public areas and meeting venues will be refurbished. ... more less
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- Also Known As:
- Hyatt Regency Kuantan Hotel Kuantan
- Kuantan Hyatt Regency
- Hyatt Kuantan