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“Well Maintained”

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The Zenith Hotel, Kuantan
Ranked #1 of 43 Hotels in Kuantan
Certificate of Excellence
Singapore, Singapore
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Well Maintained”
Reviewed 26 January 2012

We stayed here in Jan 2012 for just one night as a stopover. It is a tall building and not difficult to miss. It is located right next to a shopping mall (Carrefour & Parksons) which makes it very convenient and ideal for a shopping stopover.

We were pleasantly surprised with the spaciousness of the room we stayed. We chose Deluxe Superior Family. Great for a family with 3 young kids. The room was clean and well maintanied. It had a small sitting room and a very comfortable reclining sofa chair that was good enough to sleep in. We had a great view of the surrounding town, thanks to the full length window and being on the 17th floor.

We were concerned when our toilet bowl got choked in the morning, We called for maintenance and they responded and fixed the problem all within 10 mins. Impressed.

Buffet Breakfast was at the Ground Floor restaurant The Dining room .It is just your average international spread. I found it a bit too crowded and lack cosiness.

  • Stayed January 2012, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
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Thank SG_FamilyGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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487 reviews from our community

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Rating summary
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (106)
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English first
Leiden, The Netherlands
Level Contributor
369 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 19 January 2012

As most things in this part of Malaysia, also this hotel is average compared to other hotels in the South East Region. There is a lot of every thing though badly maintained, without a true sense of hospitality and most of all without that additional spark that makes it special.

Room Tip: This is the best hotel in town, though compared to KL, this is still average.
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  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ch B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 January 2012

I stayed here during my first business trip to Kuantan. Very impressed with the building design, so conveniently located in front of EC Mall. However, it seems like the promotional rate which is rm230 will hike up after January12. Really satisfied with gym, however the opening time should be made earlier around 6:30am. The food spread for breakfast is good.Highly recommended.

  • Stayed December 2011
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank farah81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 December 2011

Zenith, is just a few months old and it stands tall in the middle of Kuantan city centre, fronting the East Coast Mall with a convention centre under its wings. If you were driving around Kuantan city centre, you would definitely see the tall building from afar as it would be among a few 18 over storeys building in Kuantan. I would say, having a Convention Centre is giving this hotel an added advantage as I don’t really quite into the idea of staying away from the beaches while you are in Kuantan which is so famous for its beaches and sea-side resorts, unless you have other specific itinerary to do like a seminar or meetings or conventions which being held away from the beaches. So, here I am at this hotel for the latter reason ;)

So, what can you expect from this Hotel? For a start, your arrival is welcome with free-flow welcome drinks at the lobby instead of the typical of just one short glass. The lobby is a huge triple volume space with quite a simple contemporary modern approach to its design, and I have nothing to complain about the ambience that being created by the design but I do prefer a better segmented spaces in the lobby rather than you-can-see-everything-through once you popped out from your car at the porte-cochere. It would also be good to have a more secluded lounge area if you were to hang out at the lobby rather than the existing openness. Also, I would prefer not to be kept waiting to be serve for the check-in process at the reception as I think the counter is big enough to accommodate more than 2 attending personnel at any one-time or did my expectation of 5 star treatment is rather over-demanding? However, getting yourself to your designated floors for your room is fast with 4 lift-cars to serve you and you don’t have to worry for your safety as you could only get onto the designated levels with your key-card being swiped at the panel. And if you have problems about it, there’s a phone call away for the rescue at every lift-lobby of the hotel.

The deluxe room that I chose, is comfortably basic of soothing beige-colour scheme, and the king-size bed is plush with 4+1 pillows (I love the idea of having all those pillows for myself) with LCD TV, internet connection and bed-side control panel for the air-condition (which I don't have to get up from my bed in the middle of the night to adjust the temperature). The room has a full-height glass wall facing the city-view and you could catch a glimpse of the South China Sea far ahead of the view. Nice!! But, don’t look down – if you happened to get a room facing the central podium, all you could only see is the ROOF!! Ouch, quite upsetting though, so shut your blind, and get freshen up, the room has quite a bath room and it’s clean (but the door has no specific lock, so if you need to share your room with somebody, make sure you share your room with somebody trustworthy..hehe)

There’s only one restaurant for the Hotel at the moment and it’s located at the ground floor. The ambience is ‘appetising’ and I don’t have any complain on the design. On top of that, I would say the quality of food served was quite scrumptious for a hotel standard, which usually turn out quite bland.

Activity-wise, if you prefer to stay in-door, you may hop into the hotel’s gym or its spa or you could bring your children to its playroom located within the same level. The pool is rather small to the ratio of this hotel and the spaces around it rather tight as well. And I think, by having an infinity pool but were not allowed to be at the edge is rather impractical. However, if you prefer to feel the city, you can always do so. A quick shopping or quick grab for your cuppa at the Starbucks would be just a few steps outdoor by crossing the road in front of the hotel to the East Coast Mall. Or if you have your own transport, you can always drive around and I don’t think you’ll ever get lost in Kuantan. ;)

*for photos do browse through travelogueofmedzz ;)

Room Tip: Do request rooms that are not facing the other tower, because your view would mostly being blocked b...
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  • Stayed November 2011, travelled on business
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Helpful?
1 Thank medzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malacca, Malaysia
Level Contributor
40 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 24 December 2011

my family and i stayed at this hotel and the rooms, bathrooms and all were clean and new. however their service was slow. not sure if this was because they are new or due to high occupancy. even the restaurant had slow service. all in all an ok hotel for a short stay. dont expect much.

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gunsham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Zenith Hotel, Kuantan

Property: The Zenith Hotel, Kuantan
Address: 6 Jalan Putra Square | Putra Square, Kuantan 25300, Malaysia
Region: Malaysia > Pahang > Kuantan District > Kuantan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Kuantan
#1 Luxury Hotel in Kuantan
Price range (per night): ₹ 4,008 - ₹ 5,559
Hotel Class:4.5 star — The Zenith Hotel, Kuantan 4.5*
Number of rooms: 519
Official Description (provided by the hotel):
Jewel of the East ..... Centrally located in the heart of Kuantan town and the ICT Hub, The Zenith Hotel & Sultan Ahmad Shah Internation Convention Centre (SASICC) is set to revolutionize the face of business-class hospitality in Malaysia.It offers 519 modern and luxurious accommodations, and a 6000-seating capacity ballroom and exhibition hall with state-of the-art meetings, incentives, conventions and exhibitions (MICE) facilities. the hotel tower, which is part of the largest development on the East Coast of Malaysia, is stands at 24-floors featuring a distinct modern facade that will majestically alter Kuantan's ksyline.The Zenith Hotel & Sultan Ahmad Shah International Convention Centre (SASICC) is the epitome of both class and luxury. ... more   less 
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Also Known As:
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