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The Zenith Hotel, Kuantan
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Reviews (565)
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495 - 500 of 565 reviews
Reviewed 19 January 2012

As most things in this part of Malaysia, also this hotel is average compared to other hotels in the South East Region. There is a lot of every thing though badly maintained, without a true sense of hospitality and most of all without that additional spark that makes it special.

Room Tip: This is the best hotel in town, though compared to KL, this is still average.
  • Stayed: January 2012, travelled on business
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Thank Ch B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2012

I stayed here during my first business trip to Kuantan. Very impressed with the building design, so conveniently located in front of EC Mall. However, it seems like the promotional rate which is rm230 will hike up after January12. Really satisfied with gym, however the opening time should be made earlier around 6:30am. The food spread for breakfast is good.Highly recommended.

  • Stayed: December 2011
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Thank farah81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2011

Zenith, is just a few months old and it stands tall in the middle of Kuantan city centre, fronting the East Coast Mall with a convention centre under its wings. If you were driving around Kuantan city centre, you would definitely see the tall building from afar as it would be among a few 18 over storeys building in Kuantan. I would say, having a Convention Centre is giving this hotel an added advantage as I don’t really quite into the idea of staying away from the beaches while you are in Kuantan which is so famous for its beaches and sea-side resorts, unless you have other specific itinerary to do like a seminar or meetings or conventions which being held away from the beaches. So, here I am at this hotel for the latter reason ;)

So, what can you expect from this Hotel? For a start, your arrival is welcome with free-flow welcome drinks at the lobby instead of the typical of just one short glass. The lobby is a huge triple volume space with quite a simple contemporary modern approach to its design, and I have nothing to complain about the ambience that being created by the design but I do prefer a better segmented spaces in the lobby rather than you-can-see-everything-through once you popped out from your car at the porte-cochere. It would also be good to have a more secluded lounge area if you were to hang out at the lobby rather than the existing openness. Also, I would prefer not to be kept waiting to be serve for the check-in process at the reception as I think the counter is big enough to accommodate more than 2 attending personnel at any one-time or did my expectation of 5 star treatment is rather over-demanding? However, getting yourself to your designated floors for your room is fast with 4 lift-cars to serve you and you don’t have to worry for your safety as you could only get onto the designated levels with your key-card being swiped at the panel. And if you have problems about it, there’s a phone call away for the rescue at every lift-lobby of the hotel.

The deluxe room that I chose, is comfortably basic of soothing beige-colour scheme, and the king-size bed is plush with 4+1 pillows (I love the idea of having all those pillows for myself) with LCD TV, internet connection and bed-side control panel for the air-condition (which I don't have to get up from my bed in the middle of the night to adjust the temperature). The room has a full-height glass wall facing the city-view and you could catch a glimpse of the South China Sea far ahead of the view. Nice!! But, don’t look down – if you happened to get a room facing the central podium, all you could only see is the ROOF!! Ouch, quite upsetting though, so shut your blind, and get freshen up, the room has quite a bath room and it’s clean (but the door has no specific lock, so if you need to share your room with somebody, make sure you share your room with somebody trustworthy..hehe)

There’s only one restaurant for the Hotel at the moment and it’s located at the ground floor. The ambience is ‘appetising’ and I don’t have any complain on the design. On top of that, I would say the quality of food served was quite scrumptious for a hotel standard, which usually turn out quite bland.

Activity-wise, if you prefer to stay in-door, you may hop into the hotel’s gym or its spa or you could bring your children to its playroom located within the same level. The pool is rather small to the ratio of this hotel and the spaces around it rather tight as well. And I think, by having an infinity pool but were not allowed to be at the edge is rather impractical. However, if you prefer to feel the city, you can always do so. A quick shopping or quick grab for your cuppa at the Starbucks would be just a few steps outdoor by crossing the road in front of the hotel to the East Coast Mall. Or if you have your own transport, you can always drive around and I don’t think you’ll ever get lost in Kuantan. ;)

*for photos do browse through travelogueofmedzz ;)

Room Tip: Do request rooms that are not facing the other tower, because your view would mostly being blocked by it and do let the reception know if you wish to do a late check-out or you'll be deny entry to your room if you didn't do so.
  • Stayed: November 2011, travelled on business
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1  Thank medzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 December 2011

my family and i stayed at this hotel and the rooms, bathrooms and all were clean and new. however their service was slow. not sure if this was because they are new or due to high occupancy. even the restaurant had slow service. all in all an ok hotel for a short stay. dont expect much.

  • Stayed: November 2011, travelled with family
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Thank gunsham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2011

Hotel's new, and very nicely decorated. Rooms are clean and comfortable. Staff are helpful.
Location wise is pretty awesome, it is right opposite a new shopping mall. N it is walking distance to the some night life. Breakfast is very good. The choices are amazing. Worth every penny. Gym and pool are awesome. There's a SPA, yet to give it a try.

  • Stayed: October 2011, travelled on business
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Thank Fr0ggi3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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