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All reviews town centre style pool nice pool big room ferry terminal flat screen tv duty free shop labuan checkin
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12 - 17 of 117 reviews
Reviewed 22 September 2017 via mobile

Firstly, the good things. Staff are efficient, friendly and courteous. So 4 stars to the staff. Reasonable selection breakfast buffet. The condition of the hotel is horrendous - poorly maintained, dirty and falling apart. Entire block smells bad. Towels are worn out and have holes on them. Internet is very slow.

Stayed: September 2017, travelled on business
Thank VK N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2017 via mobile

Nice hotel good staff .
Location is good.

AC not so good.
Flush water very slow.

Didn't change towel for 2 days
I guess that guest must tell housekeeping to do it beforehand.

Breakfast is buffet but not much choice for vegetarians.

Overall not so bad.

Stayed: September 2017, travelled with friends
Thank Puri71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2017 via mobile

We checked in for 1 night. The room was very spacious. Swimingpool also big size. The view was amazing. We ordered room service, a pizza was good but its quite small, 4 slices. And also we ordered a spaghetti bolognaise, really-really good. Next day, we had breakfast, love it. Especially the fried rice and the cakes and variety of bun and "kuih malay". Overall everything was great

Stayed: September 2017, travelled with family
Thank Muhammad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2017

I stay there for business when I travel from KL to the island of Labuan.

The price is very reasonable through several of the travel apps I use.

The hotel requires some TLC to bring the standard up to where it requires to be to compete with other hotels close by, the lounger covers were mouldy, around the pool had weeds, the loungers and furniture were broken, the staff could be encouraged to be a little more customer friendly and not be on there phone.

The breakfast is of a reasonable standard, the eggs could be cooked to order along with the omelettes to allow for them to be hot and fresh when served.

The dining room staff are always very nice and you are greeted with a smile and a genuine how are or good morning.

Internet is very variable depending on where you are in the hotel, the gym would be better with AC rather than the doors open and a fan blowing warm air around.

Room Tip: The lower floor is the best floor and is a non smoking floor and usually a lot quieter.
  • Stayed: August 2017, travelled on business
    • Value
    • Location
    • Service
Thank DMS17869
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2017 via mobile

Stayed for a week, fantastic staff and very courteous, very accommodating.
Food is good. Swimming pool is very nice and so is the bar. Sambal fish was delicious. The mall is close by for buying SIM cards or basic needs or Chocolates. Supports a lovely band during weekend

Stayed: July 2017, travelled on business
Thank w0w007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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