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“Great property, but too big and not so friendly staff”

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Berjaya Langkawi Resort - Malaysia
Ranked #12 of 100 Hotels in Langkawi
Certificate of Excellence
Gurgaon
Level Contributor
59 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 231 helpful votes
“Great property, but too big and not so friendly staff”
3 of 5 bubbles Reviewed 16 March 2012

If you are looking for a cute resort to get some free time with a partner, this is not the place. In my opinion, it is too big and spread out. Some of the rooms require a 5-7 minute drive in the shuttle that the hotel provides. And that means either trekking down the winding roads to get to the lobby/pool area or a never ending wait for the shuttle to arrive.
However the rooms are definitely nice and do offer a rainforest ambience. The small sit outs outside the rooms are also cute and you can spend your evening here to understand what peace really means. The rooms are done up nicely as well and look new
The breakfast spread is nice and so is the pool. The big let down is the Jacuzzi near the Pool. The beach is a small walk away from the pool with a lot of deck chairs provided by the hotel. There are also some water activities that you can indulge in at the beach. The beach is pretty decent in terms of the sand and the water
My other big grouse was that the staff was extremely rude and unfriendly. Check in/Check out was an extremely slow and painful process. The worst staff according to me were the people managing the shuttles. They were extremely rude in getting people boarded on shuttles. I think if the service levels improve, the hotel's overall experience will go up definitely

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KetanMohile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,638 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,163)
Date | Rating
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
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English first
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 14 March 2012

If you come from the city, you will find berjaya a.very refreshing resort as it is built in the forest. We had a rainforest chalet of a hidden seaview and I do enjoy watching the sea with my duty free alcohol on hand.
Be careful of the local monkeys as they are quite destructive. I was bemused with these creatures as one of them tore out the cover of the street lamp and let it roll down the slope. We find the dusky leaf monkeys very adorable as they are shy and have cute whitw circles around their eyes. The driver spotted a flying lemur for us. Squirrels were scurrying around the pool area looking for food


My friend and I are picky eaters. Berjaya's breakfast has quite a good spread and we do enjoy our breakfast tremendously. Coming from Singapore, we find the thai restaurant quite a letdown. The foods expensive, non authentic and the waitress was unable to give recommendation. We waited very long for the shuttle to fetch us back to our chalet. In the end, we had to.walk back. We had more satisfying meals at the nearby Priviledge restaurant at the tengala harbour.

What sets berjaya apart is the tranquility. If you want to get away from city, this is the place to be. Ask for a more secluded chalet. The shuttles are very efficient bringing u back and forth the lobby.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank phyam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaipur, India
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 12 March 2012

It has an excellent location, right on sea shore amidst dense forest. The time when we stayed there, the sea water was infested with Jelly Fish & we got its strings too. It has a good water sport facility too.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RajHuns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 12 March 2012

I stayed at Berjaya in Langkawi. We wanted to celebrate our anniversary in peace and give time to each other, that we normally dont during our hectic lifestyle in Delhi. Our chalet had a wonderful location - a beautiful view of the sea. The food was nice and the staff courteous. Their spa Ayura is good but I have been to better spas in Delhi. We saw a lot of families with children of different age groups having fun..while we did not take along our kids, I think there's lot to keep kids busy and smiling!!

Room Tip: Request the reception staff with a smiling face..they gave me with a very beautiful chalet overlooki...
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rupatandon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hythe, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 March 2012

Stayed for 7 nights at the Berjaya and compared to the Maldives this is the best place and hotel we have stayed in.
Virgin holidays have it down as a 3+ but it is under rated.
Located was excellent and our room a Rainforest studio was just wonderful with so much room, enormous bathroom with stand alone bath and separate shower. the bed was 6ft 6" so plently of space to chill out.
Stayed half board and they allowed us to use an allowance on our prepaid tokens in all the restaurants which was good value. Glass of wine under £5 and can of coke £2.
Both the beach and pool had plently of sunbeds, although some were reserved and people not seen for a few hours, which does bug me.
Hotel near the cable car , which was quite an experience and should not be missed considering we were so close and from the beach, we would sit in the sea and watch the cars go up and down.
Overall a wonderful 7 days with friendly staff who were not expecting a tip for just smiling.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sheffield61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Berjaya Langkawi Resort - Malaysia

Property: Berjaya Langkawi Resort - Malaysia
Address: | Burau Bay, Langkawi 07000, Malaysia
Region: Malaysia > Kedah > Langkawi District > Langkawi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#11 On the Beach Hotel in Langkawi
#11 Luxury Hotel in Langkawi
Price range (per night): ₹ 6,100 - ₹ 14,062
Hotel Class:5 star — Berjaya Langkawi Resort - Malaysia 5*
Number of rooms: 350
Official Description (provided by the hotel):
Home to Unesco's World GeoPark, discover the island said to have inspired love and miracles. Cocooned within a rainforest sanctuary, Berjaya Langkawi Resort embraces boundless views of emerald waters and green-cushioned mountains. With an array of convention facilities and inspired spa treatments complemented with heartfelt services, moments are filled with a sense of natural connection and harmonious retreat. ... more   less 
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Also Known As:
Berjaya Langkawi Resort - Malaysia Hotel Langkawi
Berjaya Langkawi Beach Hotel
Resort Langkawi
Berjaya Langkawi Beach Spa Resort

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