Where do I start?? On arrival everything seemed to be ok but as we checked in and made our way to the room things began to unfold, the place had an eerie feel about it due to the low lying cloud and it set the scene for a very creepy 24 hours!!
At first glance the room looked well aesthetically, but on closer inspection there was mould in the drawers, the fridge, on the walls, the bed, everywhere! We barely slept that night because the smell from the pillows was so bad!
The food selection and quality was absolutely terrible, there was one option for dinner.. pizza. For breakfast there was no selection, they just brought out an omelette, my partner doesn't like them so she had to make do with the side salad! For dessert on the evening they managed to muster chicken nuggets and chips, and there was one option for dessert... TINNED FRUIT!!
Although most of the hotel was in a desperate state of disrepair it was still accessible to guests, there was mould everywhere, doors hanging off hinges, dirt & faeces on the stairs and in the corridors. There were people living amongst all of that, which I think were the young hotel staff, and it was just one big unpleasant experience. I got the impression that this would have been a lovely hotel 20+ years ago, but not now it's not fit to cater for guests anymore and is in desperate need of an overhaul!
The view from the top is undeniably fantastic when the cloud breaks, but don't hang around once you've seen the view!!
I think the last review summed it up in the first line.... this is not a hote'!!
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- Also Known As:
- d`Coconut Hill Hotel Langkawi