Travelled from Terengganu to meet a friend here. It was our first time in more than 15 years. The room was spacious, clean and bed was comfortable.Just what we needed after a long drive. Check in was a breeze. Parking ample.My only disappointment was the F&B section. The waiter was pleasant but unfortunately the food was not. Beverages were way overpriced.
I hope the hotel improves the quality of food as I'm the type who likes to eat where I stay. I will however come back but will stay away from the food.
Nevertheless, thumbs up for the Management for hiring hearing impaired staff (housekeeping). This is what really impressed me & that's why I'm writing this review. Everyone deserves a chance to improve. Buckle up Grand Crystal, we'll be back!
- Official Description (provided by the hotel):
- Hotel Grand Crystal is strategically located in the town area. We are within walking distance to several art, cultural and historical museum and within distance to the famous Mahathir's Birth Plac, Zahir Mosque and Alor Setar Tower. It also features an outdoor pool and a coffee house. Rooms are equipped with air conditioning and satellite Tv. Private bathrooms come with a bathtub and hairdryer. A minifridge and coffee/tea maker are also provided. A variety of Malaysian delicacies and continental dishes are served at the hotel's Putra Coffee House. Alternatively, room service is provided. Guests who drive can enjoy free parking at here. Aside from a 24-hour front desk, the hotel also provides laundry services. ... more less
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- Also Known As:
- Hotel Grand Crystal Kedah Alor Setar