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Baguss City Hotel
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Reviews (143)
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All reviewsjalan wong ah fooktoothbrush and toothpasteclean budget hoteljb sentralper nightstudio suiteroom wifiparking spacecomplimentary breakfaststrategic locationfree wifipleasant stayshopping mallstar hoteljbccciqspree
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11 - 16 of 143 reviews
Reviewed 29 December 2017

I arrived there on 24 dec at 11PM, right from Singapore and wish that I could get rest soon, but suddenly after they handed the room key and I just want to pick my things on their elevator, the power is DOWN!! all the lights in lobby area is off also the elevator :(

waiting for almost 2 hours and nothing happen, I ask to change my room to the lower floor so I can get to my room quickly manually walking from the first floor
walking from 1 to 7 floor is very tiring, while the hotel staff is helping me with the suitcase

the room is quite good, and yes they dont give any toothbrush set :(

when breakfast, the situation is very crowded. the food is empty, the egg area is very dirty... with so many customers angry because the hotel ran out of food and drink

and finally I saw one of the waitress while cleaning up the table and found a plate of fruit left, she brings the left over fruits to the new serving fruit in the middle....

So... although the location is very strategic but the service is very poor!!!

  • Stayed: December 2017, travelled with family
    • Location
    • Rooms
    • Service
1  Thank Lisboed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2017 via mobile

I have booked the "Studio Suite". Wanted to try out as the only picture the website have is a 3D drawing and it looks nice. You can access all your daily needs by foot. The hotel is directly opposite the shopping mall beside City Square Mall. For the room, it looks exactly the same as picture. It is spacious and nice. For aircon lovers, you will like it as the room consist of 2 aircons which can be on and off individually. 2 windows which can be open, good for smokers. You get all the basic needs except for toothbrush and toothpaste so you might need to bring your own. For breakfast, the taste of the food is good for this pricing. Overall i can say is, it is good for location, design and comfort. The only bad thing is, the queueing time for checking in and out of the hotel, there is only a single queue and it take quite some time. I have uploaded some real pictures of the room, check it out.

Stayed: December 2017, travelled solo
1  Thank Terence T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2017 via mobile

All was good until we had our massage appt being cancelled by the traditional Thai massage Parlour. The massage place was located in the hotel. I called to book massage appt for 10pm. When we reach the massage place the guy(receptionist) stopped us,saying that his boss asked him to transfer some therapist to work other place so they got no therapist to massage for us. Kept trying to push us away. Such attitude cannot be tolerated! Please be careful of you wanna go massage at Baguss city hotel ! Breakfast was a disaster !!! We was told Their porridge pot electrical pluck was spoilt until we asked them why the porridge taste turned sour. Coffee taste awful well it doesn’t taste like coffee. Hotel utensils were not cleaned. A lot of dirty bits and pieces were stuck on it. The only good in this hotel was the room. If you only need a room to sleep den it’s a best choice for u,otherwise please do not stay this hotel!

Stayed: December 2017, travelled with family
Thank 528tingt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2017 via mobile

Strategic location where just opposite JBCC & Metrojaya. 3mins walk fron JBCC.

Comfort stay. Friendly staffs, nice room but no toobrushset. Everything good except the breakfast area need to be improved. The breakfast area very dirty and nobody clean,i guessed maybe shortage of manpower

Stayed: December 2017, travelled with family
1  Thank Pica0507
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2017 via mobile

If you are looking for a place that's convenient and away from the madness of Jalan Meldrum; this is the next best option if you are on a simple budget .

The hotel does its best to accommodate but don't expect much . Reminder to get your own toothbrush and toothpaste .
Go for their premier king room for a bit of more space.

Stayed: December 2017, travelled with family
Thank ShidaJamil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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