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ashokmahindra
New Delhi, India

Camp located very near the desolate Amboseli lake!

4.0 of 5 bubblesReviewed 22 Jul 2017
Tortilis Camp is strategically located in a Conservancy near the dry bed of Amboseli lake-
a haven for Wildlife Photographers.This makes the access to the dry lake easy with only Tortilis vehicles as other vehicles are not permitted,unless they pay the Conservancy fees.Most resorts are in any case on the other side of the Park.Further,being in a Conservancy the park rules do not apply and off-road is permitted as well as entering and leaving before and after the park hours.Tortilis Camp,is part of the Elewana Group,and out of the 6 visited by me in Kenya & Tanzania I found the tents the smallest.Also,the "Butler Service" the signature concept of the Elewana Group had scope for improvement at Tortilis.As far as I can remember the other Elewana Camps visited by me did not have a buffet lunch,like at Tortilis.While the staff were all very polite and accomodating,I found it strange that early wake-up call before 0530 hours was not accepted. I also got the sense that the staff had to struggle a bit to get the coffee ready for early morning safari's at the Reception which should not be the case.Amboseli is extremely well known for its Elephants and my guide,Johnathan was out standing in showing me the elephant herds and the largest tusker in East Africa,Tim.He took me to the famous desolate lake Amboseli to photograph the Giraffes and Zebras from a very low angle,often lying flat on the dry bed.
Date of stay: July 2017
Trip type: Travelled solo
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ElewanaCollection, Manager at Elewana Tortilis Camp Amboseli, responded to this review
Responded 3 Aug 2017
We appreciate you taking time and giving us feedback on your stay at Tortilis.

We are indeed fortunate to be in this beautiful environment. At Tortilis we allocate a house keeper and a waiter to each of our guests and we are sorry that this did not happen in your case.

We have raised this matter with our team and also your comments about the coffee. This should not have happened as we always take coffee to guests rooms at any requested time so please accept our sincere apologies- and we hope it did not have a negative impact on your visit.

We have shared your very kind comments with Jonathan and do hope that you got some great photos. We hope you will consider staying with us again to enjoy the amazing wildlife Amboseli has to offer.

Best Wishes,

Graeme and Candy and the Tortilis Camp Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    Reviews (648)
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    292 - 297 of 648 reviews
    Reviewed 18 July 2017

    This camp is on the southern edge of Amboseli National Park. It's a permanent camp and is set on a hillside. Our cabin was great, big comfortable bed, and a nice bathroom. The main part of the lodge sits up on top of the hill with an open lounge on one side and the restaurant on the other. Down the hill is a watering hole, frequented by gazelles, zebras, and one evening elephants. They have a vegetable garden and served fantastic salads with fresh from the garden ingredients.
    The staff was very attentive and friendly, we felt very well taken care of. The assistant manager was often around and we enjoyed chatting with him about our surroundings.
    One afternoon, in between safari outings, we had excellent massages, at a very reasonable price.

    Date of stay: July 2017
    • Trip type: Travelled as a couple
      • Rooms
      • Cleanliness
      • Service
    Thank eviedenver
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    ElewanaCollection, Manager at Elewana Tortilis Camp Amboseli, responded to this reviewResponded 3 August 2017

    Thank you for taking the time to give our lodge a great review!

    We are seeing many animals at the waterhole right now and even had an elephant and her calf here this morning, and we loved watching the interaction between them.

    We welcome guests to visit our vegetable garden and of course enjoy the wonderful salads here. We have shared your kind comments with our team and hope you can return
    to see us again one day.

    Best Wishes from us all at Tortilis Camp

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 16 July 2017 via mobile

    A very special place to arrive after a long drive from Nairobi. Tortilis is not your average tented camp. It has the feel of a boutique hotel with all of the charms of sleeping under canvas which I always find is a hard combination to get right.

    Graeme and Candy have just taken over as the new managers and you can feel that they are putting Tortilis back on the rise to the top of its game.

    We travelled with a 3 year old and the team were so very accommodating. From a kids menu to colouring books and toys elewana know how to keep kids happy!

    Amboseli it's self doesn't need much said about it as it is exceptional. June is a great month to visit as the swamps are full of water and swimming elephant are everywhere! We will be back very soon.

    Date of stay: June 2017
    Trip type: Travelled with family
    Thank NickK18
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    ElewanaCollection, Manager at Elewana Tortilis Camp Amboseli, responded to this reviewResponded 3 August 2017

    Thank you for such an amazing review. It was a pleasure to meet you and very happy that you enjoyed your time with us. It's good to hear that Tortilis can keep 3-year-olds happy too!!!

    We look forward to hosting you again in the not too distant future.

    Karibuni tena!
    The Tortilis Camp Team

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 16 July 2017 via mobile

    A friend and I did a 10 day safari around Kenya in July 2017 with a private car/guide. I've worked in luxury hotels so I have rather high standards for my own travels.

    During our trip, we found all the staff at each of our hotels extremely personable and friendly.

    Due to a tour operator error, our stay was cut short from 2 night to 1.... but this place is gorgeous.

    Wifi works everywhere - which was awesome for catching up on the real world after a week of safari-ing.

    Tents were gorgeous!

    The hot water bottles in bed at night were sublime. And the port in the room was a lovely night cap while star gazing. Food was great. And they also always offered a vegetarian option.

    Laundry was free although we didn't have time to get any done with our mix up and early check out.

    Views from the main building are unparalleled.

    Luxury safari clamping at its best.

    Date of stay: July 2017
    Trip type: Travelled with friends
    1  Thank Kate B
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    ElewanaCollection, Manager at Elewana Tortilis Camp Amboseli, responded to this reviewResponded 3 August 2017

    What an amazing review- Thank you so much!

    We have shared your comments with our team and they are delighted that all their hard work and effort is truly appreciated. At Tortilis we do have magnificent views of the animals, Mount Kilimanjaro and of course those amazing stars!!

    Best Wishes from us all at Tortilis Camp

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 12 July 2017

    People come to Amboseli primarily for the elephants and the occasional view of Mt. Kilimanjaro. We saw an amazing variety of wildlife and had the good luck to see Kili half the time. The tents were luxurious, if slightly too close to each other, and the common areas were first rate. Our hosts, from managers to general staff, were wonderful, and our guide, Alex, seemed to have the animals we wanted on speed dial when we asked for them. One of many highlights was a close-by water hole that the camp lit up during dinner hours to provide a near-constant view of the wildlife.

    Room tip: The rooms seemed all the same for type, quality, and position.
    Date of stay: June 2017
    • Trip type: Travelled as a couple
      • Sleep Quality
      • Rooms
      • Service
    Thank Duckdan
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    ElewanaCollection, Manager at Elewana Tortilis Camp Amboseli, responded to this reviewResponded 3 August 2017

    Thank you the great feedback. Much appreciated!

    Alex does do a very good job in finding those animals and we have been getting some great sightings at our waterhole. Yesterday elephants, zebra, and impala joined us at lunchtime!

    Hope to see you back here sometime.
    The Tortilis Camp Team

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 8 July 2017 via mobile

    Our time at Tortilis was superb in every way. Our accommodations were very comfortable, the food was terrific, the staff and managers (Hi, Graeme and Candy!) were so attentive and solicitous. Our guide, Alex, was knowledgeable and fun to be with on our game drives. I highly recommend Tortilis and would happily return!

    Date of stay: May 2017
    Trip type: Travelled with family
    Thank PVetterAustin
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    ElewanaCollection, Manager at Elewana Tortilis Camp Amboseli, responded to this reviewResponded 3 August 2017

    It was so lovely to meet you and we all enjoyed hosting you here at Tortilis!
    Alex was very happy to hear your nice comments and we would welcome you back anytime.

    Thank you so much for your great review! we hope to see you here again one day.

    Best Wishes,
    The Tortilis Camp Team

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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