By far the worst service I have experienced in Almaty. After 4 attempts at ordering something and them being "out", I finally settled on the pork leg (ham hock). What was served was a lovely looking plate of 100% pork fat. Yes, a pork leg is supposed to have a layer of fat, but there also should be a generous amount of meat as well. I told my server that I refused to pay for that dish and would like something else....the server's boss refused. She said that's how the dish is supposed to be prepared....."Almaty Style" to quote her exactly. I told her that it was obvious they were out of this dish as well, and she served me their waste expecting me to fall for it. I also said that if this dish was indeed supposed to be 100% fat, the server should have had the knowledge to explain this before hand. After not even offering a discount, I just paid the tab and walked out with my date, not wanting to cause a scene. The server hung her head in shame, as she knew I had been ripped off, but could not say anything for fear of reprocussions from her boss. I will never give this place not one more tenge, nor will I ever step foot in again. If I could give the server's boss negative stars, I certainly would.