Location close to the exhibition, the only plus for people who will visit it, because its far from the center and there is terrible trafgic. Room isnt on the level of 4 star hotel. Breakfast is ok. The worst is service, unhelpful and ingnoring staff.
Dear Julia,
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we always strive to provide best service for our guests.
By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.
I hope, that you will consider staying with us again, so that we can have another chance to provide you with a superior experience.
Kind regards,
Zhanna Alimbayeva
Front Office Manager
Best Western Plus Atakent Park Hotel - hotel with good service, cozy and clean rooms and delicious breakfast. In the room - free tea set with water. All what you need during your stay, you can find there!!!
this is urban hotel in next the atakent exhibition centr.
very conveniently located and you have KFC next door also. i will post that also soon...
great staff and rooms are also neat and clean, not very big but comfortable.
had great time here.
Dear Guest,
Thank you for your resent stay and your positive comments about our hotel, we truly appreciate the time taken to write a review about our hotel.
We were delighted to read your fine comments about our staff, location and service, as our staff takes great pride in delivering superior service.
Hope to see you again at Best Western Plus Atakent Park Hotel!
Kind regards,
Zhanna Alimbayeva
Front Office Manager
Was for two nights early September 2017, hot days in Almaty. Business trip for exhibition next door 5 min walk from hotel, absolutely best choice if exhibition on plan. AC in room and all around hotel was ok, and wifi as well. Breakfast was as well ok. A bit out of down town, not issue for me as target was the exhibition.
Dear Guest,
Thank you for your resent stay and your positive comments about our hotel, we truly appreciate the time taken to write a review about our hotel.
We hope, that you will consider staying with us again, so that we can have another chance to provide you with a superior experience.
Hope to see you soon!!!
Best regards,
Zhanna Alimbayeva
Front Office Manager
We stayed at the hotel while on holiday in Almaty. Unfortunately the location isn't great for tourists, however the hotel is great. The staff are super friendly and very accommodating. The rooms are comfortable, clean and well appointed. The food is really good, which was surprising given that the restaurant looked closed when we entered. We also had room service when we arrived late the first night and it was excellent and fast. A very pleasant stay.
Dear Guest,
Thank you so much for taking the time to share this wonderful review and for choosing the BW PL Atakent Park Hotel for your holiday stay!
We were delighted to read your sunny comments about our hotel and that you enjoyed your stay with us.
We hope to welcome you again soon.
Kind regards,
Zhanna Alimbayeva
Front Office Manager
