The positive side of this hotel is the spacious rooms, the location, and other smaller courtesies like a safe-box in the room, a well-working free wi-fi system, helpful reception, and other compliments like a bathroom basket including a shaving and dental kit, some soap, a comb, etc. In my room there was also a hairdryer, some Kleenex and a minibar. The biggest advantage is the location: there is a change shop just up the street (with the best rates in town), two shops nearby (a “stolichny” up the street, which does not sell alcohol, and the Silk Way Center down Tole Bi street to the left, but there are also some small shops nearby open until 21 PM). Buses 32 and 99, and trolley 9 run nearby, and the cable car station for Kok-Tobe is not more than a 15-minute walk from the hotel. The disadvantages are poor lighting in the rooms, scarce maintenance, a hard bed, badly adjusted TV-channels, and lack of soundproofing: you will hear everything that happens in adjacent rooms or in the corridor. I had some further observations: the hot water arrived slowly to the tap; at breakfast, the staff neglected the buffet table so one of the guests, who spoke Kazakh, told a waitress off, which was very awkward; although there was a restaurant (and other reviewers mentioned it, too, in previous reviews), I did not see any guests, so I decided not to try it (perhaps it is only open in the summer). The hotel offered free transfer from the airport, but not TO the airport; I paid 3000 tenge for that. But it was fine, and a wake-up call at dawn was also finely performed. In general, it is not a four-star hotel, but its prices and the good location offset that. I did not have any problems during the week I spent there. Also, they were ready to change my room when I asked for a room on the quiet side on arrival.
- Official Description (provided by the hotel):
- Hotel "Ambassador" is located in the center of Almaty. Hotel guests are offered a quality service, comfortable rooms and a wide range of services. Ambassador Hotel is the first boutique-hotel in Kazakhstan which is situated in the heart of the Central Asia, in the financial and administrative center of Almaty. Beautiful Hotel Ambassador is located in the heart of the city of Almaty and is ready to surround you with unforgettable service and hospitality. In the hotel you can find amazing comfort in each of the 50 comfortable rooms (suit, deluxe, single) with all necessary facilities (mini bar, TV, cable system, etc.). ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com so you can book your Ambassador reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Ambassador Hotel Almaty