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Reviewed 25 October 2021 via mobile

Still great!
Stayed at this hotel 2 years ago before the world changed due to the pandemic and was lucky enough to stay in a Sakura room on the 8th floor at that time…so was hoping to stay there again!
Unfortunately no such luck as the hotel was completely full (it seemed) with a lot of families and a coach party (not the best feeling as we move out of the pandemic!)
The pluses:
Free shuttle from the train station
Welcome drinks in the lobby (1 alcoholic drink per person)
Shampoo and body soap bar…if interested
Fantastic selection and quality of the dinner and breakfast buffets
Large baths which allow you to feel pretty isolated even when quite full.

The minuses:
The rooms on the 5/6/7th floors have seen better days….rooms near the hot spring baths on the 2/3 & 4th floors seems to be the best along with the Sakura rooms on the 8th floor.
Pretty noisy from 7 am at the front of the hotel.
Presence of groups at this time does not add to a feeling of safety.

All in all…so glad that this hotel has survived the last year and a half!
Would definitely stay again if I could get a good deal!

Date of stay: October 2021
Trip type: Travelled as a couple
1  Thank aichii
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 7 June 2019 via mobile

You will get shock with the gorgeous scenery when you step in the lobby 5/F, wide and comfortable view with free welcome drinks - that’s so amazing! However, when you just step into the room,nightmare started! In our room 2/F there are so many cockroaches in the bathroom and sleeping room (crawling around on the walls,the floor and even on the beds) it’s so horrible and disgusting! I had never expected this in Japan, very pity!

Date of stay: June 2019
Thank Feijunior
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 5 April 2019 via mobile

Booked this hotel at the last minute.
There is a free shuttle bus that runs from Toba station between 2.45 and 6 pm (that's the last one)
Wet towels were handed out by the driver which was an unexpected extra.
The reception staff spoke great English and made the checkin procedure effortless.
Room on the 8th floor (Sakura) was beautiful.It appeared to have been recently refurbished with twin beds on a step up platform.Beautiful seaviews out to a docked cruise ship and the wifi in the room worked well.
Between 2.30 - 6.30 the hotel provides a welcome drink service for guests (1 alcoholic drink per person) plus numerous soft drink and hot options.There was even a Japanese tea ceremony demonstration by one of the staff who again spoke great English.
The 5th floor provides a comfortable seating area with great views onto the water.
Breakfast the next morning was served on the 4th floor.The selection was good (especially for Japanese food) but the restaurant lacked any real atmosphere.
The hot spring baths are on the 1st or 2nd floors.It was quite a walk to get there as the 6th,7th and 8th floors are in a different part of the hotel.This means taking 1 elevator or the stairs to the 5th floor and then another to the 2nd floor.
There was no English signage in the bath area so it might be a little confusing for English speakers but the reception hand out an English sheet which explains things in simple terms.The bath was completely empty after 09.30 (closes for cleaning at 10)
All in all an excellent value stay.Would definitely come again if I could get a Sakura room.
For those who plan to use the hot springs the rooms on the 2nd,3rd and 4th floors are much more convenient.

Date of stay: April 2019
Trip type: Travelled solo
Thank aichii
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 21 October 2018 via mobile

Stayed here on a tour of Japan. The location is beautiful, the food was good, but our rooms were moldy with dirty walls and peeling wallpaper. Dim lights made the dirty floors less obvious. Was not the charming ryokan I imagined. Only free drinks at the happy hour made it tolerable.

Date of stay: October 2018
Trip type: Travelled with friends
2  Thank Janice293
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 30 September 2017

Toba Grand Hotel is a 4-star Japanese style hotel set on the seafront promenade on the Pacific coast. We stayed in a 4-bed room which is clean and well equipped. The room has a breathtaking ocean view. Especially attractive is the view of the ocean bay from the hotel lobby. A luxury dinner is included in the price. Guests have at disposal an Onsen public bath and appropriate Japanese clothing. Guests also have free bus transfer to the Toba railway station. The staff is friendly and very kind. All in all, the hotel deserves the highest rating. .

Date of stay: September 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank amarcord1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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