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“The most awesome experience I've had so far.” 5 of 5 bubbles
Review of Hakone Ginyu

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Hakone Ginyu
Certificate of Excellence
Markham, ON Canada
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“The most awesome experience I've had so far.”
5 of 5 bubbles Reviewed 3 May 2012

We arrived at Hakone Ginyu for a one night stay and we were treated like royalty. The day we arrived, it had begun to rain but once inside the ryokan, we were treated to a quick check in and taken to a sofa area and given a warm pineapple milk drink. We were then taken to our room that was a traditional japanese room, very spacious and had a large living/sleeping area, robes for us to wear, a dining area, glass doors that opened up all the way onto a balcony with a loveseat sofa and a private hot tub, it was also connected to a shower area and the washroom.. The toilet was located in a separate area off the the hallway we entered through. It was explained to us how the public hot springs baths worked but after 5 mins there, we decided to head back and enjoy our awesome room and our view of the mountainside on our balcony hot tub. Dinner involved a traditional set course menu, although some of the items were kind of strange and not to our liking, it was definitely a culinary adventure that lasted over 2 hours. During dinner, some guys came in to set up our tatami mats and bedding and it was super comfy. For breakfast the next morning, we were given a choice of western or japanese menus and we tried one of each.. All the food was abundant and very yummy. Checkout was quick and they walked you right to the road.
One of the most relaxing and most wonderful experiences I've ever had. Don't think of the price per night as super steep and pass up this place. If you take into consideration, the set course dinner and breakfast they offer you, you nightly stay only comes to half that price per night.

  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Yveeli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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402 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Kyoto
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 3 May 2012

Hakone Ginyu in Miyanoshita was a joy to visit. Dinner and breakfast was served in beautiful surroundings by a beautiful girl, on beautiful plates, presented beautifully and tasting very good indeed. The hot spring bath was so welcome and the infinity pool also a joy. Only downside: limited view of surrounding hills

  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank GeikoGeiko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
217 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
5 of 5 bubbles Reviewed 2 May 2012

Ginyu is gorgeous. The property is situated facing the mountains with both outdoor and indoor private onsen. It is a modern japanese ryokan though, so not as traditional as what you would expect. We stayed in a traditional ryokan in Kyoto and wanted a different experience in Hakone.

Being modern japanese, the cuisine is also modern japanese. Great experience overall and I only wish it is more afforable so that we can go back again and again!

Resort is very adult and quiet. We did not see any kids the time we were there. It is also located only a short 3 min walk from the Tozan rail station. You do not need a taxi ride at all if you can cope with your luggage.

  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ancyancy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hove, Belgium
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 27 April 2012

Right from the moment you leave your car outside Ginyu Ryokan you enter another world and for non Japanese clients a somewhat mysterious world.The first surprise once you have entered the ryokan is the great views on the Hakone mountains and it feels like you are in the middle of a very abondant nature.The second surprise is the staff ,the service,the welcome drink,the 'warm welcome' in general...you have really entered another world.I would say that our room looked more at a japanese flat rather than at a hotel room;and then there was a superb terrace with an open air bath. The ideal place to relax.But the real surprise was the dinner in our room : beyond imagination in respect of presentation , quality , originality and freshness .We have hardly seen anything like this in our life and we have been to many wonderful places.Also the breakfast was absolutely great.We had opted for a western breakfast but it was served with several hints to the Japanese kitchen and culture.We have stayed here two nights but we wished that we could have stayed longer and we certainly do wish that many other people visiting Japan can share this unique experience. It is worth while the trip to Hakone.

Room Tip: All rooms have great views and terraces
See more room tips
  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank WALTER H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
42 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 15 April 2012

We thought splurging on a night's stay at Hakone Ginyu would be a once-in-a-lifetime thing - staying here is not cheap - but after one night, we feel we could do it many more times.
Quite simply, this ryokan is amazing.
The moment we arrived, we were treated like royalty. Staff were super attentive and warm, as are all the other Japanese staff at the hotels, but over here they go one level beyond.
The mountain view at the lobby is magnificent. It is exacly what you see in the photos in the hotel website.
At check-in, the staff asked us if there was anything we did not eat, so that they could customize our dinner and breakfast menu. They did not miss out a single detail.
Next, we were treated to a welcome drink, made up of soy milk, ginger and pineapple. It was delicious. When we were all relaxed and ready, the staff brought us down to our room and gave us a brief overview of the room and facilities, after which she offered us hot green tea in the dining area. The room we booked came with its own private indoor and outdoor hot baths, and it was bigger than what I had expected from looking at photos on the website. It was really huge, something like an apartment.
Dinner was served in our own rooms by a cheerful and friendly, young Japanese lady called Mimei. The food was amazing. Presentation was fantastic and it tasted as good as it looked. The sashimi was really fresh, and the japanese beef was melt-in-your-mouth fantastic. If we had any complaints, it was that they fed us too much!! My wife and I aren't dessert people, but it was so good that we finished everything.
After dinner we took a stroll around the hotel premises, then headed back to our room where we leisurely soaked in our own private hot spring.
The futon beds that the hotel staff prepared for us after we had our dinner were firm and comfortable but we screwed up the air-con setting and woke up in the middle of the night too warm.
Breakfast the next morning was again outstanding and like I said, the chef did not miss out a single detail on what my wife had said she didn't like to eat.
As we soaked in our hot spring a final time, we felt really sad to leave.
After checking-out, we left our luggage at the hotel so that we could do a short one-hour trail around the town of Miyanoshita, and Mimei-san walked us out the hotel and stood at the entrance and waved to us the entire time we were still within sight!!
Unfortunately it started to rain shortly after our walk, so we returned to the hotel where we waited for the rain to abate. And as a final kind gesture, one of the nice staff (think his name was Shiyoda) offered to send us to the train station in his car! We were really, really greatful (the walk up to the train station is short but is a rather steep upslope).
If I do have one complaint, it is that the entire hotel has been made very Bali-esque, perhaps too much so. All the hotel decor, and even the music in the lobby appears to be Balinese. One suggestion to the management might be to play some traditional Japanese folk instead... Nonetheless, the moment the hotel staff waited on you, you knew you were in a japanese ryokan because the Japanese, in my opinion, are the best when it comes to service.
This was the 4th hotel in our Japan trip and our second ryokan in Hakone. It was certainly the best and most memorable stay and worth every cent.

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Northern_Rock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hakone Ginyu

Property: Hakone Ginyu
Address: 100-1 Miyanoshita, Ashigarashimo-gun, Hakone-machi 250-0404, Kanagawa Prefecture
Phone Number:
Region: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Hakoneyumoto Onsen , Kowakidani Onsen , Miyanoshita Onsen
Amenities:
Bar / Lounge Free Parking Spa Wheelchair access
Hotel Style:
#6 Spa Hotel in Hakone-machi
#8 Luxury Hotel in Hakone-machi
#8 Top resorts Hotel in Hakone-machi
Price range (per night): ₹ 35,856 - ₹ 70,567
Hotel Class:4 star — Hakone Ginyu 4*
Number of rooms: 20
Official Description (provided by the hotel):
Tucked away in the lush mountains of Hakone, lies the spa resort of Hakone Ginyu. 'Ginyu' means a person seeking inspiration for a poem by traveling around.Spectacular views of the Haya-Kawa River as well as the Hakone Mountains set the perfect backdrop for poetic inspiration. The entrance and lobby are located on the top of the building. The essence of Japanese style emanates through the corridors and continues throughout the entire resort. The infinite beauty of the natural surroundings will enable you to forget the stress of everyday life.You will be transported to a different world once you arrive at Hakone-Ginyu. ... more   less 
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Also Known As:
Hakone Ginyu Hotel Hakone-Machi

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