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Reviewed 25 June 2016

We stayed one night in this beautiful hotel and enjoyed all aspects: the room (spacious, neat and tidy), the restaurant, the spa. The staff exceeded all expectations to make us feel home away from home (Europe). We would highly recommend this hotel for your trip in the Hakone area.

  • Stayed: May 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Frank C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
フロント課, フロント オフィス マネージャー at Hakone Elecasa Hotel and Spa, responded to this reviewResponded 28 June 2016

Dear Mr. and Mrs. Frank C

Thank you for your stay at Elecasa in Hakone .
Could you enjoy a stay?
If there is a chance to come to Japan , please come to Elecasa in Hakone .
Thank you.

Elecasa in Hakone
Reservationist

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2015 via mobile

Great view and service first night big spider in the room and onsen my wife was a little frightened, food was very good. Loved the onsen in the room, hot spring water all day. Far from the train station but hotel sends a car or jeep for clients and takes them back as well.

Stayed: August 2014, travelled as a couple
1  Thank skingsdoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
フロント課, フロント オフィス マネージャー at Hakone Elecasa Hotel and Spa, responded to this reviewResponded 23 January 2016

Thank you for your stay at Elecasa in Hakone .
Could you enjoy a stay?
If there is a chance to come to Japan , please come to Elecasa in Hakone .
Thank you.

Elecasa in Hakone
Reservationist

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2018
Google Translation

  • Stayed: August 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Review collected in partnership with ASUS 12 W8 IE Bookmark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2017 via mobile
Google Translation

Stayed: August 2017, travelled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2017 via mobile
Google Translation

Stayed: November 2017, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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