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“Very Disappointing Experience” 2 of 5 bubbles
Review of Hakone Sengokuhara Prince Hotel

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Hakone Sengokuhara Prince Hotel
Elliot Lake, Ontario
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Very Disappointing Experience”
2 of 5 bubbles Reviewed 4 November 2008

We stayed here on Thursday 23rd October and it was a most disappointing experience. Rooms were very shabby with stained carpet and furniture with varnish/paint worn away to bare wood.

Friends in Japan made this reservation on our behalf. The only option was room plus breakfast and dinner.

The property refused to honour or recognise our Prince Club International Membership.

The dinner coupons had a stated value of 6300 Yen. What a joke this turned out to be. "Dinner" was an unappetising set menu with absolutely no choice or selection offered. Lump it or leave it! The buffet breakfast was however good. This property is part of the Prince Hotel Group but it is NOT the Prince Hotel Hakone. Anyone contemplating a visit to Hakone should carefully consider their options. Don't accidentally stay at the wrong property! There are two different Prince Hotels in Hakone!

  • Liked — Peaceful location
  • Disliked — Shabby rooms; Deceptively misleading prepaid dinner
  • Stayed October 2008, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank Tembo1
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126 reviews from our community

Traveller rating
    20
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5
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
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Additional Information about Hakone Sengokuhara Prince Hotel

Property: Hakone Sengokuhara Prince Hotel
Address: 1246 Sengokuhara, Ashigarashimo-gun, Hakone-machi 250-0631 , Kanagawa Prefecture
Region: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Sengokuhara Onsen
Amenities:
Bar / Lounge Free Parking Restaurant Shuttle Bus service
Hotel Style:
Ranked #40 of 242 Hotels / Ryokan in Hakone-machi
Price range (per night): ₹ 8,366 - ₹ 29,542
Hotel Class:3 star — Hakone Sengokuhara Prince Hotel 3*
Number of rooms: 100
Official Description (provided by the hotel):
A magnificent mountain range on the outer rim of the Hakone crater and Sengokuhara Highland - Hakone Sengokuhara Prince Hotel is nestled in the majestic beauty of nature that offers the best of her charm each season. Enjoy youself in the peace and privacy of the classic rooms and onsen blessed with natural water. ... more   less 
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