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All reviews low chairs booked via agoda large dining room charming ryokan hakone hotel lake ashi modern building hakone free pass pirate ship dining table the bus last stop rice on arrival green tea japanese food japanese style room
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1 - 6 of 76 reviews
Reviewed 7 January 2018 via mobile

We stayed at Yugiriso as a group of 6 people in 3 rooms.

The ryokan was very easy to get to from the sightseeing cruise across Lake Ashi, which was great as the weather during winter was very cold. Check-in went very smoothly and we were taken to our rooms to be served tea have the facilities explained. The lady who attended to all of us was an older woman who was extremely friendly and seemed genuinely delighted to have us as guests, which made us feel welcomed and relaxed.

The rooms, as other reviews have noted, have definitely aged considerably. The tatami was stained in areas, the wallpaper was peeling, and the fluorescent tube light in the room didn’t feel very inviting when arriving at night. Considering how far back the reviews mentioning the peeling wallpaper, etc. go, it’s a bit disappointing to see that they haven’t kept the ryokan up to the same standard as the food and service they provide.

Dinner was served in a private dining room (instead of straight to our rooms since we were a group of 6) and was very traditional and delicious! Again, the same attendant served us and did her best to explain the dishes despite the language barrier. Breakfast was slightly less private as we shared the dining room with a few other groups of guests, but that wasn’t an issue for us.

While there was a toilet and sink in the room, as stated during booking, there was no shower or bath, so you’ll have to use the public onsen to bathe if you need to. The bath was great, if not a bit small. Unfortunately there were only two hairdryers in the changing room and none in our personal rooms, which meant there could potentially be a queue to dry your hair after a dip in the onsen, depending on how busy it is.

Overall, we did have a great time at Yugiriso, but considering the price we paid, the facilities could certainly stand to be updated or replaced.

Stayed: January 2018, travelled with family
Thank Reneos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2018 via mobile

Pleasant experience. Wide spread of food for dinner and breakfast, tasted ok, nothing standout but acceptable. Location was fantastic, Super accessible on the second to last stop on the bus (hakone hotel-mae)The one downside is everything was charged (even bottled water) and they had a system of locking up the fridge in the morning - not like I’m going to have a beer at 9am but locks on fridges scream “I don’t trust my guests”? Felt weird.

Stayed: January 2018, travelled as a couple
Thank concrete-girl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2017

This is a traditional Japanese Ryokan, which was superb value for money and an unforgettable experience. We had a large room with table and low chairs, but also a sitting area in the window with 2 normal chairs. meal times were rather rigid (6 or 6.30 for dinner and 8 or 8.30 for breakfast), but the food was superb. Dinner was served in out room with a large array of dishes, almost all delicious. We sat on the floor in our Japanese style gowns. Breakfast was in a large dining room and again involved sitting on the floor, with a big selection of dishes and tea. The hotel's public bath consisted of hot spring pools, one inside and one outside (separate for men and women). and was great fun. After dinner our bed was made up. I can't say I like sleeping on the floor, but it wasn't too uncomfortable. There's not much to do in the evenings in this area, but there was a karaoke room where we could sit with friends. Staff were friendly and helpful. Highly recommended!

  • Stayed: November 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank wendy s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2017 via mobile

We chose to experience this Ryokan and were not disappointed. Our large room contained a table and two floor seats and two slightly higher chairs! Meals were served in our rooms and were absolutely delicious. Breakfast was an eight o'clock wake up and the beds were removed by 8.30 so that breakfast could be served in our room! More traditional food for breakfast which was mainly fish! It's a real experience but quite a challenge for us older travellers.

Stayed: September 2017, travelled with friends
1  Thank BeeGee45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2017

This ryokan is across the road from the shore of Lake Ashi in Hakonemachi. It is easily accessible from Odawara Station via bus (takes around 1.5hrs through the winding roads of the Hakone area), the bus stop is just across the road. The bus is covered by the Hakone free pass (worth it if you're going to be exploring the area).
The highlight of our stay was the food - it is totally worth booking with meals included! Because we can't eat seafood, and one or two other things we did mention this when we booked via Agoda and this was catered for! We had an awesome mix of meat and vegetables served in a variety of ways during our 4 night stay - also it was served in our room. Best meals we had during our stay in Japan! Be sure to be back on time for your meal though, there is nothing else open in the area after 5pm. Breakfast (served in the dining room) was a mix of eggs, salad, noodles, and vegetables.
The room was what we expected: a tatami mat room, which has a low table and chairs (there is green tea and a thermos of hot water left there twice daily), and a TV. The entry into the room has a place to put your shoes (you're provided with slippers to wear around the ryokan), is where the futons are stored (someone comes along after dinner to put them out for you), and there is a toilet and a vanity area. The futons were alright, but a bit uncomfortable if you're not used to them.
The other highlight was the hot spring bath - it's worth sitting in the outdoor bath after your shower, very relaxing!
The staff try their best to communicate with non-Japanese speaking guests and the two ladies who served our dinner and knocked on our door for breakfast were lovely! We know a little basic Japanese which went a long way with some miming.

  • Stayed: September 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
2  Thank linni1326
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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