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All reviews low chairs pirate ship booked via agoda large dining room lake ashi hakone hotel hakone free pass the bus last stop green tea men and women japanese style room dishes english tatami ryokan dinner
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Reviewed 18 September 2014

oh gosh, where to start. This was easily the worst place we stayed in our two weeks in Japan. We were excited for a ryokan experience and knew what to expect (early set times for dinner and breakfast, limited English, etc). However, we were thoroughly disappointed in all aspects of Yuugiriso. The family/staff seemed friendly enough, but as we didn't speak Japanese, there wasn't much communication between us. Dinner service was a bit clumsy, but what really ruined this all was the quality of food. Out of twenty or so small dishes, only the tempura tasted right. A kimchi stew had an off taste, and I finally realized why: the broth was a bland creamy tomato sauce. Similarly, other dishes had a strange 'fusion' feel, with what appeared to be canned or hardly fresh ingredients. The worst was when, halfway through the meal, we discovered numerous bugs crawling around our plates. Did they come from the kitchen or our room? Either way, yuck. The room itself is ok, but very run down and not at all 'charming'. The whole building has a dark, depressing feel about it, like a business hotel from the 80s. We only saw 8 other guests at breakfast, all Japanese, and I'm very curious what they must have thought of the experience. The only nice aspect was the hot springs, which were small, but clean and comfortable. All in all, this was the low point of our entire trip, and considering it was also the most expensive place we stayed, I feel completely misled by the positive reviews on this site. I say: AVOID.

Date of stay: September 2014
  • Trip type: Travelled as a couple
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11  Thank jlaformab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2014

A stay in Japan is not complete without experiencing an authentic ryokan style inn. This was a most interesting stay. The hotel just opposite (2 minutes) one of the stations along the Lake Ashi Cruise. The staff don't speak much english but are very accommodating. The rooms are very clean and are temperature controlled. They prepared the most fantastic dinner and breakfast on the dining table in your room and once its over the table is moved to the side and beds are prepared on the tatami mats. You can also have a dip in the onsen anytime of the day. The entire place is quite a relaxing and soothing atmosphere. Would highly recommend this experience.

Date of stay: June 2014
  • Trip type: Travelled with family
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1  Thank Heminihema
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2014

Lovely room- I stayed in a Japanese style room. Staff are very friendly, desk staff speak very good English, room staff do not but are very helpful.
Hot springs are very nice. There is a large one inside and smaller outside bath.
To get there make sure you take the tozan bus to Hakone-machi and get off at either the second to last or final stop.
The ryokan is right across the road from lake ashi where you can take a pirate ship cruise.

Date of stay: February 2014
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Thank Catcatcatcatca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2014

This little ryokan is located at Hakone Machi which is the quieter jetty. My sister and I did the Hakone sightseeing loop before checking in. Once you walk out of the jetty, turn left and walk along the main road till you reach Hakone Hotel. Right opposite Hakone Hotel, there is a little lane with Yugiriso hotel's japanese name but no English name. Walk inwards and u'll get there in a min. Checking in was a breeze. I read reviews on the staff not being able to speak English at all so I was worried but the staff did speak English well and understood us. Even the room maid spoke a little English and she was so friendly. The hotel and room is really cosy. We felt very comfortable. There is an indoor and outdoor hot spring bath, cosy size too. Probably could fit 6-8ppl comfortably.

Date of stay: April 2014
  • Trip type: Travelled solo
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Thank jennuary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 January 2014

We went in mid-December and it snowed - a bonus indeed. The ryokan is located near lake Ashi and it is a few minutes walk to take the boat ride. We took a bus from Odawara (included in our Hakone pass) to the ryokan and its the 2nd last stop before Hakone-machi station. The ryokan is small and cosy. The common onsens are fairly small and we loved the outdoor onsen. We had breakfast and dinner and the food was good. Breakfast was typical Japanese which we were not familiar compared to the dinner spread. Only the lady at the front desk spoke a bit of english. The rest of the staff were very helpful though. Note that It is about 1hr ride back to Odawara if you need to take the Shinkansen to Tokyo or Osaka.

Date of stay: December 2013
  • Trip type: Travelled with family
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2  Thank G0109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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