Beautiful hotel. Kindness and courteous service at all times was professional and friendly from absolutely everyone with whom we came into contact. The restaurant while on the expensive side for imported wine was fantastic from traditional Japanese to Japanese cooked Western style and with attentive explanatory service without being at all intrusive. A visit to Japan should be compulsory for anyone in customer service. The location was perfect for our requirements with an entrance from the hotel directly into the underground station. The main shopping and restaurant areas being just a short subway ride away.
No room service and the hotel bar not usually open late evenings but everything else one could wish for in the rooms from toiletries to nightwear and slippers. Would definitely stay there again and recommend.
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