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All reviews mr hani sea grill private beach the palm court health club movenpick resort main building upgraded to a suite duty manager special thanks sea view dead sea tala bay amazing hotel wadi rum nice beach free shuttle
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Reviewed 5 April 2018 via mobile

Muneer and Hamdi have been absolutely great during our stay at the Mövenpick Aqaba. The best part and service was breakfast. Muneer and Hamdi took great care of us and made sure all of our cups were filled. It was an excellent experience and exceptional service. Would come back and recommend to visit again.

Stayed: April 2018, travelled with family
Thank supermojo0315
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan B, General Manager at Movenpick Resort & Residences Aqaba, responded to this reviewResponded 7 April 2018

Dear Mohammad,

I am very happy to read that you liked everything about your stay especially your breakfast experience at Movenpick Aqaba. Thank you for sharing your review and I will make sure to pass onto the team your compliments and positive review.

Please visit us again. The team and I will be delighted to have you back.

Best regards,

Dan Benzaquen
General Manager

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Reviewed 5 April 2018 via mobile

Hamdi he is the one mange the Breakfast in the morning and he make supries for us my father was his Birthday and Hamdi Make us very happy thank you for all staff work in Breakfast and thanks for mangment

Stayed: April 2018
Thank Meda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan B, General Manager at Movenpick Resort & Residences Aqaba, responded to this reviewResponded 7 April 2018

Dear Meda,

I am very happy to read that our services were to your expectations during breakfast and our colleagues especially Hamdi made your stay more exceptional. Thank you for sharing your positive feedback and we wish to see you more often to our resort.

See you, hopefully very soon.

Best regards,

Dan Benzaquen
General Manager

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Reviewed 3 April 2018 via mobile

Great stay.nice people. Beautiful hotel and survice I would come back for sure.we came for 5 days wanted to stay for 2 week the food was amazing and fresh every morning fresh salad and omlets with everything in it was really top holiday

Stayed: April 2018, travelled with family
Thank Anat G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan B, General Manager at Movenpick Resort & Residences Aqaba, responded to this reviewResponded 4 April 2018

Dear Anat,

We are very happy to receive your positive review and score. Thank you for believing in us and we hope that we we’re able to serve you well during your stay.


Best regards,

Dan Benzaquen
General Manager

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Reviewed 2 April 2018 via mobile

We have stayed at a number of Mövenpick hotels throughout Jordan and they have been worth at least very good ratings. Unfortunately the Aqaba hotel has a lot of areas it needs to improve to justify being on tour itinerary’s. It is hard to see how it’s five stars are currently warranted. This is why.

Room ok but limited water, tea and coffee that appears to be rationed the latter to one sachet of coffee and one decaf coffee sachet. The bathroom was small and dated, ice bucket which one would normally expect to be complimentary is charged for 3 dinar. On the plus side a very comfortable bed and room was clean - view of the empty building site not so great but not much that can be done about that.

Beach - noisy, crowded, diesel fumes from the constant motor launches and their screaming occupants not adding to the ambience. The public beach 15 mins walk away was more relaxing.

Food in the evening was good on the bar area but expensive. Very good service in the bar area.

Breakfast - largely chaos - too small an area for the number of guests and the outdoor area could not be used as it had not been cleaned following an overnight storm.

Pool area - two pools the largest - one was closed until 3:00 pm one day whilst being cleaned and the second closed one all day.No real urgency to get it open.
Think most people get the bus to the resort down the sea.

A real disappointment given the level of other hotels we have stayed at in Jordan.

Stayed: March 2018, travelled as a couple
1  Thank RLionheart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan B, General Manager at Movenpick Resort & Residences Aqaba, responded to this reviewResponded 4 April 2018

Dear RLionheart,

Thank you for having taken the time to post your review on Tripadvisor. I am terribly sorry to read that some aspects of your stay were not up to your expectations but can assure you that my team will be reviewing your comments thoroughly and rectify the areas of concern.

Overall, our room set up for tea and coffee is set with 2 teas and 2 coffees with 4 sugars, however, should you require more, we are always happy to provide more. In regards to the boats and various other activities around the beach area, we are in constant communication with the Royal Navy here in Aqaba in order to provide a more controlled environment as we are indeed quite close to the public beach and to other international hotels.

During your stay we indeed had a sand storm followed by rain which was very disruptive to the resort operation, I apologize for the inconveniences but we did need to clean the areas prior to opening it to the guests as a matter of safety and security.

I have however, in regards to the pools, requested our Engineering and recreation team to look at a more efficient way to clean the pools in order to have them reopened earlier should this kind of weather come again.

I once again thank you for your comments and do sincerely apologize for the shortcomings you have identified. I can reassure you that the resort team always works hard to ensure we provide a memorable stay and I hope that if you ever come back to Aqaba, we will have the opportunity to change your mind.

Wishing you a fantastic day ahead,

With Best regards,

Dan Benzaquen
General Manager

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Reviewed 1 April 2018 via mobile

The location is good and breakfast and dinner buffet offer a lot of choices. Overall cleanliness could however be improved. The bed was comfortable, the only annoying thing was that some sort of light installation on a platform was installed in the yard so I was kept awake by those hammering of the employees...

Stayed: March 2018, travelled solo
Thank 830RobertM830
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dan B, General Manager at Movenpick Resort & Residences Aqaba, responded to this reviewResponded 3 April 2018

Dear Mr. Robert,

Thank you for choosing Movenpick Resort & Residences Aqaba on your recent stay in Jordan. We are delighted that you enjoyed our buffet restaurant. We appreciate your constructive comment about improving the overall cleanliness and we sincerely apologize for the unfortunate lack of sleep that you had due to the noise that you encountered during your recent stay with us, your feedback gives us the opportunity to further enhance our facilities and service standards. I have shared your feedback with our concerned department and we will continually seek ways to further enhance our guests' experience. We hope that we will have another chance to welcome you back at our resort.

Best regards,
Dan Benzaquen
General Manager

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