4 of us stayed in deluxe room for 2 nights. 1) Last night my Fren room short circuit & bulb was burned & on fire at the ceiling. The service crews not even can't understand simple English, they r lack of emergency awareness & rectification training. No room was available for a change. Anyway my Fren whom is a
Contractor by profession knew how to open the window to let the smoke dismissed. The service crew don't even know to advise & kept saying no problem no problem anymore. No other word! 2) tonight my room @ 4th flr deluxe room . Experienced a boom boom bang bang party Fr the top floor. No sound proof system in this hotel if they r going hold this function. The operator kept telling me 1 HR then another 30mins & lastly told me another 20mins. I couldn't even stand the boom bang sound coz I hv an early
Morning flight & need to rest. Till I told them I'm going to put on my complaint to trip advisor if they don't lower down the volumn. Anyway, I will not come again to stay in this hotel if there is no
Improvement in their system. Its not
Worth for the value of money We paid &
Service we got. Dai A hotel is only 600,000 VND compared to 1mil VND here. Not because Dai A Hotel was fully booked today, I will stay back again there for the value & excellent people service
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