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All reviews recommend this hotel front desk staff rooms are spacious clean hotel home away from home excellent hotel enjoyed my stay joshua mr internet maintenance
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Reviewed 7 November 2015 via mobile

This hotel is in an area that is being developed. That means the road to to the hotel from the dual carriageway is an unmade one and there is a building site in front of the hotel and a larger one nearby to the side. To be honest, it’s a bit grim, although it may well be nice in a few years when it is all finished.

The 1 bedroom apartment we had was in a state of disrepair which became more apparent the longer we were there:
the water heater switches were broken in the bedroom and kitchen, dodgy looking plug for the cooker electrics, stain on living room carpet, tv remote not working (we sorted the batteries), none of the plugs for the sinks worked, seal on fridge door loose, microwave so old the writing by the buttons was worn off, an odd selection of crockery - 4 side plates, 3 dinner plates, no pudding/cereal bowls. I would guess that the apartment was equipped for 4 people and that broken crockery has not been replaced? Frankly, I feel misled by some of the recent glowing reviews about this hotel.

Anyway, we stayed 6 nights as we had come to watch the test match. This meant that we were only in the hotel in the evening and at night. I think we would have struggled if we had been here on a traditional holiday.

Life was rather more eventful than we wanted. On day 3, we came back hot and tired from a day watching cricket. The room had been serviced and all the towels taken away. No note to say there was a problem or that towels would come later. We phoned housekeeping who said towels would be sent up, no towels came. I went to the gym and my husband decided to phone reception to ask what was happening. Except the button on our phone that said ‘frontdesk’ had been mislabelled and hardwired to connect directly to Sharjah police! I don't know who was more confused, my husband or the police….

Eventually, we got our towels and a maintenance man came to check the phone (I don't think reception believed us when we told them about what had happened), after pressing the button marked ‘frontdesk’ and finding he was indeed connected to the local nick, he scribbled out the ‘frontdesk’ label and wrote ‘emergency’ instead on the phone.

So finally, we were able to have a bath now that we had some towels. It was the first time we had used the bath and not showered. When I pulled the plug out of the bath, the bathroom flooded as the water went out of the bath and…... up through the drain in the bathroom floor. There followed the 3rd visit of our stay by the nice maintenance man and the 2nd of the day as he came to unblock the drain. At this point we began to wonder if we had walked into an episode of Fawlty Towers!

Day 4, woke up and most of the electricity was off; no fridge, no kettle, no water heaters, no sockets. Oh well, at least we had lights! Using our relabelled phone, we phoned reception ‘we will check’. Nothing had happened by the time we left for the cricket an hour later having not been able to shower or have a hot drink.

On a more positive note, the WiFi worked well with no limit to the number of devices which can be connected which is good and the women only gym was well equipped

Stayed: November 2015, travelled as a couple
1  Thank Sheffieldrose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2015

My family was living in Time Ruby hotel more than a year .
Good location in Sharjah -just 5 min walking distance to the nearest open beach , comfortable and spacious rooms, and value for money. The staff were very friendly, courteous and well trained,extremely helpful and polite. Room cleanliness was very good and up to standard, special thanks to Ruby, who cleaned our room! On the ground floor there is a cafe, a gym with modern equipment, a massage parlor, very clean sauna and jacuzzi. Spacious underground parking. Good speed free Wi-Fi internet. .We enjoyed our stay. We recommend this hotel to everyone for short and long stays !

  • Stayed: November 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Uaevlad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TGPHExe_Office, General Manager at TIME Ruby Hotel Apartments, responded to this reviewResponded 12 April 2016

Dear Guest,

Thank you for a very positive feedback and for choosing to stay in our hotel.

We are glad that you had a relaxing stay and that you were happy with the service provided to you by our team. Guest satisfaction has always been our goal in our hotel.

We will definitely look forward to welcoming you back next time you are in Sharjah.

Sincerely,

Hotel manager
Ghassan Farhat

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2015

We stayed at the Time Ruby Hotel for a family vacation, booking several two bedroom apartments for around 15 families. The rate we got was very affordable. The service was excellent. The staff was very helpful and catered to even the smallest wishes. Since I was organizing the whole stay for all my relatives, the staff was especially sensitive to the many requests and changes, which is saying a lot since it was around 30 adults. All in all a great place to stay, and I'll definitely stay here if I return!

Room Tip: Well stocked rooms, with well placed furniture.
  • Stayed: October 2015, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sulaimanx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TIME Management ., General Manager at TIME Ruby Hotel Apartments, responded to this reviewResponded 20 October 2015

Dear Guest

Thank you for choosing Time Ruby Hotel Apartments during your stay in Sharjah, and for taking time to share your thoughts on Tripadvisor.

We were more than happy to know that you and your group had enjoyed your stay with us and you were satisfied with the service provided by our team.

Thank you once again and we look forward to welcome you back very soon.

Best Regards

Ghassan Farhat
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2015

We are very happy to have chosen Time Ruby. The Hotel Apartments are very clean, spacious and comfortable. Staff are simply amazing, very friendly and are always there to make us feel at home. We have happily signed a contract for a year and don't regret doing so not even for a second. Great place would definitely recommend Time Ruby.

  • Stayed: September 2015, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank sic_dubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TIME Management ., General Manager at TIME Ruby Hotel Apartments, responded to this reviewResponded 11 October 2015

Dear Guest,

Thank you for choosing Time Ruby Hotel Apartments during your stay in Sharjah, and for taking time to share your thoughts on Tripadvisor.

We are delighted to know that you are pleased with the service provided by our staff and we hope that you will enjoying the rest of your stay.

Best Regards

Ghassan Farhat
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2015 via mobile

As a permanent guest, I am as usual impressed by the cleanleness and the highly proffitional and flexable staff espacially reception . The price was very suitable . The hotel is amazing with a beiutiful seen .

Stayed: September 2015, travelled solo
Thank Manana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TIME Management ., General Manager at TIME Ruby Hotel Apartments, responded to this reviewResponded 11 October 2015

Dear Guest,

Thank you for choosing Time Ruby Hotel Apartments during your stay in Sharjah, and for taking time to share your thoughts on Tripadvisor.

We were extremely pleased to know that you enjoyed your stay with us and we hope to see you again on the near future.

Best Regards

Ghassan Farhat
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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