We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
19 people are viewing this hotel
Expedia.com
$121
View deal
Free cancellation until 08/02/23
Priceline
$118
View deal
Free cancellation until 08/02/23
Destinia.com
$98
View deal
Hotels.com$121
travelup.com$121
Travelocity$121
View all 18 deals
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Nearby Hotels
Reviews (4,600)
Filter reviews
4,600 results
Traveller rating
3,229
654
388
172
157
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
3,229
654
388
172
157
Show reviews that mention
All reviews entertainment team salt room next year turkey lobby bar green nature kids club sea view reception staff a la carte restaurants steam room amazing hotel every night big hotel main restaurant ice cream meal times
Selected filters
Filter
Updating list...
1,316 - 1,321 of 4,600 reviews
Reviewed 21 October 2018 via mobile

We spent a lot of money to stay in this hotel, the WiFi was appalling it hardly worked, the food was disgusting we ate out 5 days, same rubbish food, the service is wasn’t good had so many complaints the Maher couldn’t careless £2,500 for this hotel is a rip off the only people were nice and friendly was the cleaning staff, service desk people didn’t have a clue about customer service no one wanted to help to take luggage that’s how busy they were talking amongst themselves. There was a queue of people trying to complain to the Manager so we weren’t the only family stay well clear from
This hotel. The only thing good about this hotel was the luxury design apart from that I can’t say nothing good about it ruined our holiday.

Date of stay: October 2018
Trip type: Travelled with family
2  Thank 19jessem
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 20 October 2018 via mobile

Came on my honey moon with my husband our best man and his girlfriend. First of all the reception staff didn't have our reservation and eventually gave us a room one floor above the staff entrance where the bins and the extractor fans were. The reception didn't understand why we didn't wish to stay their after, but moved us. The first morning we were summoned by a man named Sanny who pressure sold us into trips, which we found out were twice the price of the other vendors. The entertainment team would dress up in "african clothing" and run around in black face making chimpanzee noises. I didn't eat anywhere else other than the hotel because the food was lovely. On the final day of the holiday I started to feel unwell. Since coming home on Tuesday I am still suffering severe food poisoning, caused by campylobacter. Which has been tested and confirmed by my GP. The night before our departure as we were flying late and I was not feeling well, due to the food poising we asked the reception team to extend our stay. This ended up in an argument which was revolved by their manager. The next day I got a phone call from the same reception team member who told us we had to leave because we hadn't paid for the late check out. Even though he processed the transaction, we had a receipt and confirmation from our credit card company he called us liars. I went to reception, proved we had paid for a second time. We got no apology. Thank you for ruining our honey moon and thank you for the food poisoning.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank jamesbO2188FW
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 20 October 2018

We are just back from a weeks holiday in this hotel. We felt looked after gurkan in the pool bar and his wee side kick work really hard and always smiling. The kids club and entertainment team also work hard through the day and then with the entertainment in the evening.The lobby bar was really good and nothing is no mutch trouble. Food was good lots to choose from. the wife loved the waffle bar. Would recommend if you want a nice relaxing holiday.

Date of stay: October 2018
Trip type: Travelled with family
Thank andrewmartin7
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 19 October 2018 via mobile

Me and my partner came here for a week and absolutely loved it. The hotel is massive and there are plenty of places to explore including a number of different restaurants, seating areas, pool and the beach. The pool is lovely and there is always plenty of sunbeds around, we never had any issues getting a sunbed. There's a short walk to the beach that has the most amazing views over the sea. The staff at the hotel are very friendly. The entertainment team are always around making people smile and keeping people entertained with a number of different activities including bingo. The food here is good and there is always plenty to chose from. Mustafa at the main restaurant is the most attentive waiter we have ever met and is always on hand to help with whatever was needed. There is no doubt that we will return to this hotel again in the near future.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank TLW94
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 19 October 2018 via mobile

We loved the hotel and the foods are tasty! The Entertainment Team is the best! We really enjoyed to go with them to Bar Street! Especially DEAN is the best! We loved to play Bingo Bango Bungo with him. Luck on his side! :) We will definitely come back! See you next year DEAN!

Date of stay: October 2018
Trip type: Travelled with friends
Thank djfiesta2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
View more reviews