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“Fantastic holiday”

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SunConnect Grand Ideal Premium
Ranked #17 of 234 Hotels in Marmaris
Certificate of Excellence
1 review
“Fantastic holiday”
Reviewed 9 June 2012 via mobile

Just comeback from the Grand Ideal Premium and the hotel is better than the 5 star we stayed in last year. The only negative was the size of the room but this is a very minor point. The maids worked very hard to keep the rooms spotless and were always very helpful. The food was good and varied and I struggle to understand why some people moaned. Perhaps they were fussy eaters.
The pool was a good size and our kids loved it. The entertainment team worked hard and it was ok and there were a couple of good shows.

It was easy to get drinks (shame they had no rum) and the atmosphere in the hotel was very relaxed.

I would definitely go back to this hotel as they catered for our party of 8 very well. All credit due to the management and staff.

Stayed June 2012, travelled with family
Helpful?
Thank Darren J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
melihbas, Public Relations Manager at SunConnect Grand Ideal Premium, responded to this review, 10 June 2012
Thank you for sharing you Ideal holiday experience on the tripadvisor website, it is very satisfying to read that you and your family have enjoyed the hospitality of our Hotel and that you have shown your appreciation of the house-keeping team and of all the food and beverages served in the snack bar and restaurants, I am also happy to read that you have enjoyed the programme that the animation team has provided whilst you holidayed with us.
I do hope to welcome you once again to our Hotel and on behalf of all the Ideal Team, would like to thank you for choosing Grand Ideal Premium for your holiday.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,209 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (503)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Polish first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
Aberdeen, Scotland
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 9 June 2012

Just back from a week Thomas cook holiday at this hotel. Disappointed as we had spent a week las year a te grand idea premium beach and it was excellent. This hotel has very limited amenity areas. Only one bar at the pool which is open from10am to midnight and a dingy cafe de Paris inside. Animation team was very amateur and even though it was all inclusive we ended up going out for entertainment.
Food was average and only one option of going to the seafood 'restaurant' on a Friday or Tuesday. The restaurant is just an area of the normal restaurant sectioned off.
I would say it is great for families as the pool is excellent and everywhere is very clean. But for couples , look elsewhere.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank moreholidays001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
melihbas, Public Relations Manager at SunConnect Grand Ideal Premium, responded to this review, 10 June 2012
Thank you for your review on the tripadvisor website.
As yu know, Ideal Prime Beach has 632 rooms over 4 accommodation blocks and has a guest capacity for approximately 1400 guests and therefore the facilities and amenities are going to be on a much larger scale, here at Grand Ideal Premium, we have 272 rooms over 3 blocks and a guest capacity of approximately 630 guests, we have a relaxed atmosphere within the Hotel and our guests enjoy relaxing in the lobby and lounge areas as well as the Cafe de Paris. We have three bars serving alcohol within the Hotel, Sultans bar at the pool, Cafe de Paris within the Hotel and also the Black Out nightclub. The Hotel offers a soft animation programme as advertised in the Thomas Cook brochure catering for all the nationalities of guests resident in our Hotel and the daily activities provided by the team are for those guests who wish to join in. Due to the size of our Hotel we do not have a separate building housing our A La Carte restaurant however our guests are able to relax on the terrace of the Four Seasons restaurant and enjoy the seafood A La Carte menu.
I hope that we are able to welcome you again to our Hotel or Ideal Prime Beach in the future and on behalf of the Ideal Team would like to thank you for choosing Grand Ideal Premium for your holiday.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belfast, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 June 2012

Just returned from the grand ideal, was an outstanding hotel. The rooms were brilliant, cleaned everyday and fresh towels put in, you have different towels and even supply you with towels for the pool. All the staff are lovely and so helpful. The waiters are all so helpful aswell, they may come across cheeky but most of them can only speak little english and have to have an older one there to translate but other from that all brilliant. They bring drinks to your table, take your dirty plates and glasses and dont complain once, they dont even like you bringing the drinks to your table yourself. On arrival there is a bellboy who brings your cases inside then brings them to your room once youve had your key and went to your room. Family wise it was brilliant we had alot of kids with us and they all found it really good. Our youngest in the group was four and she loved it, all the waiters and staff talked and played with her. The entertainment team put so much work in to there shows and are fantastic. Alper and Uzzy were amazing they talked to everyone and got lots of people involved. I can't fault this hotel as you can tell except for the food there is a good selection but not to everyones taste. All together an amazing hotel and can't wait to go back there next year!

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Danielle a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
melihbas, Public Relations Manager at SunConnect Grand Ideal Premium, responded to this review, 10 June 2012
Thank you for sharing your Ideal experience with others on the tripadvisor website. I am happy to read that you and your family have enjoyed everything that the Hotel has to offer from the bell boy service on check-in to the house-keeping team and the food served in the restaurants. Feedback on the service provided by the staff is very important to us and I am happy to read that you have all been satisfied by it. Thank you also for your appreciation of the animation team as they along with all our staff work hard to satisfy all of our guests.
I look forward to welcoming you all in the future and thank you for choosing Grand Ideal Premium for your holiday.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
hull
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 June 2012

Just got home this morning from a 7 day stay at Grand Ideal!! The hotel is spotless, cleaners clean everyday, fresh pool and bathroom towels daily and fresh bedding everyday too!! The food is gorg they have a wide variety, Pasas snack bar 12-4 with burgers, pizza, fries, kebab etc, and the main resturaunt have a huge amount of choice, also the cook fresh pasta/noodles outside (you pick ur veg and spices) gorgeous so try!! there are also baked potatoes everynight with different filiings!!!
So thats the food and hotel..........ENTERTAINMENT........OMG the entertainment team are sooooo good with children, they do a mini disco everynight, games all day aorund the pool, they put a show on most nights and they are very funny!!!! OUZI is a fab guy my 6 year old Maddie fell in love with him and thinks she going back in 15 years to marry him!! All the staff work sooo hard and work a hell of a lot of hours!!!! ANYBODY SLAGGING THIS HOTEL OFF NEEDS TO SORT THEIR HEAD OUT!!!! LOVED EVERYTHING ABOUT THIS HOLIDAY AND WILL DEFINATLY RETURN!!!!! THANKS ALL AT GRAND IDEAL!!!!!!! X X

Room Tip: rooms on floor 3 are quiet
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  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank RachelHowman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
melihbas, Public Relations Manager at SunConnect Grand Ideal Premium, responded to this review, 10 June 2012
Firstly I would like to thank you for posting your very happy review on the tripadvisor website and for sharing your Ideal experience with others.
It pleases me to read that you and your family have enjoyed everything that the Hotel has to offer from check-in, rooms, the cleanliness of the Hotel and the Housekeeping team and the food served in the snack bar and restaurants, as well as your appreciation of the staff whose only aim is to help you have an enjoyable holiday. I am also very pleased to read that your daughter Maddie enjoyed the fun and activities that the Hotel animation team provided.
I hope that we will be able to welcome you again in the future and on behalf of all the Ideal Team would like to thank you for choosing Grand Ideal Premium for your holiday.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
essex
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 June 2012

I have just returned from grand ideal..lovely weather very clean hotel..animation team good.they try there best.very friendly always smiling and chatty..enjoyed there shows.room and bed sheets changed daily.they clean the hotel 24/7.dont think you would find a crumb on the floor..lol..coffee tea and rolls 24hrs at no extra cost lovely rolls with choice of fillings..all the staff are so friendly at this hotel.best staff i have come across on a holiday.they have a really nice night club that i went to most nights.but didnt get many in there.a lot of people said they didnt want to buy drinks after 12..the only thing that needs improving at this hotel is the food.im not a fussy eater but it really wasnt very good.but then i suppose u get what u pay for.and it is a very cheap holiday.didnt like the beach much.there was never enough cushions on the sunbeds.so sometimes had to lay on them without cushions.which was very uncomfortable.so most of the time we went on another hotels beach.u only have to buy a drink and they dont mind u staying there.i did complain about no cushions but didnt make much difference,overall it was a lovely hotel..fantastic staff.

Room Tip: avoid the first floor above the night club very noisy.i was in room 154.
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  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank essexchristine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
melihbas, Public Relations Manager at SunConnect Grand Ideal Premium, responded to this review, 10 June 2012
Firstly I would like to thank you for sharing your Ideal holiday experience with others on the tripadvisor website. I am happy to read that you enjoyed the hospitality of the staff, the soft animation programme provided by the team and the cleanliness of the Hotel. As you know the all-inclusive alcohol package is for fourteen hours per day- longer than most all-inclusive Hotels and therefore once this has ended at midnight alcohol is charged for in the Black Out lub - the same as visiting a night club outside the Hotel.
The food served in our restaurants is of the highest quality and standards and is tested on a daily basis under the Hotels HACCP Policy which is controlled and monitored by National Britannia. As you are aware the Hotel has an International guest base and our 14 menu cycle reflects this, we offer a fully cooked lunch in the Four Seasons Restaurant as well as snacks in the Pasha Snack Bar and we also have a full compliment of meats, poultry and fish options in the Diva Restaurant, guests are also invited to enjoy an evening in the A La Carte seafood restaurant during their holiday, we are also proud to present Turkish Cuisine on a daily basis - this year we have also introduced the outside stir-fry station for guests to choose their own ingrediants and jacket potatoes are available with various fillings for those guests who do not wish to have a fully cooked meal in the evening.
I do hope that we will have the opportunity to welcome you once again to our Hotel and on behalf of the Ideal Team would like to thank you for choosing Grand Ideal premium for your holiday.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SunConnect Grand Ideal Premium

Property: SunConnect Grand Ideal Premium
Address: Cumhuriyet Bulvari No:15, Marmaris 48700, Turkey
Region: Turkey > Turkish Aegean Coast > Mugla Province > Marmaris
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Marmaris
#8 Luxury Hotel in Marmaris
#11 Spa Hotel in Marmaris
#18 Family Hotel in Marmaris
#24 Romantic Hotel in Marmaris
Price range (per night): ₹ 5,205 - ₹ 13,013
Hotel Class:5 star — SunConnect Grand Ideal Premium 5*
Number of rooms: 272
Official Description (provided by the hotel):
Refurbished for the 2015 season, SunConnect Grand Ideal Premium provides a relaxing atmosphere for the whole family. Guests will enjoy stylish rooms, new digital features of Touch Screen TV's and free Internet points throughout the hotel as well as experiencing the more traditional holiday. Children can enjoy activities in the Lollo & Bernie Kids Club and for teenagers there is the ConnectTeen Lounge (a cool place to hang out). The hotel offers Free Wifi throughout enabling all guests to stay connected to family and friends home and abroad. ... more   less 
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Also Known As:
Grand Ideal Hotel

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