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All reviews club room turkish bath style shower relaxation room rooftop restaurant top floor steam room modern design spa staff recommend this hotel turkey loved this hotel walking distance large room swimming pool comfortable bed perfect stay
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3 - 8 of 424 reviews
Reviewed 4 weeks ago via mobile

We visited the hotel with my wife last week. The personnel is very polite and helpful. They made our stay an excellent experience. The hotel is centrally located and we walked the town on foot and using Taxi. The rooms have very nice decoration and the materials used are of good quality. I have to mention the hamam, sauna, steam room and the spa facilities on the -2. They well all very good.
Breakfast was very good offering many choices with a nice view on the top floor.
I have to thank the personnel for insisting to park my motorbike, in front of the hotel for maximum security.

Stayed: September 2018, travelled as a couple
Thank St K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Volkan D, Manager at Renaissance Izmir Hotel, responded to this reviewResponded 4 weeks ago

Dear 'St K',

Thank you very much for sharing your nice comments on Tripadvisor.

We are very pleased to learn that you were generally satisfied with your stay and glad to see that we have lived up to your expectations. Comments and ratings such as yours are very important for us, and are shared with all of our team members for their improvement.

Thank you for choosing us and we look forward to welcoming you back.

Sincerely,
Volkan Dinc
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2018

Trendy, stylish, comfortable, greatly located, luxurious and reasonably priced.

Thanks to all staff, including SINEM, for her high customer service orientation.
If you can get a Club Room, go for it
Airport bus will drop you at the front door.
Highly recommended.

Room Tip: If you can upgrade to Club Room, go for it.
  • Stayed: July 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank mannyvivadonmanue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Volkan D, Manager at Renaissance Izmir Hotel, responded to this reviewResponded 4 weeks ago

Dear 'mannyvivadonmanue',

Thank you for taking the time to write this great review about our hotel. I was thrilled to learn our ambassadors and Sinem were able to anticipate and fulfill the needs of yourself during your stay with us.

I love reading reviews like yours. Thank you for sharing your experience with the travel community and thank you for recognizing our ambassadors effort. We look forward to welcoming you back in the near future.

Sincerely,

Volkan Dinc
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2018 via mobile

Great location, excellent staff, clean and comfy room. Room was big. Bed was very nice. Shower was it’s own little room. Staff were very friendly and helpful. We walked to seaside restaurants and really enjoyed our time in Izmir. The price was also very good compared to Swiss Hotel right next door.

Stayed: August 2018, travelled with family
Thank IaTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Volkan D, Manager at Renaissance Izmir Hotel, responded to this reviewResponded 4 weeks ago

Dear ' la Travel',

I am so much delighted reading your review. Thank you for sharing your sincere feedback and recommending us to other travelers. I appreciate you have enjoyed your experience. The sea side 'Kordon area' is one my favorites, as well. Thank you for recognizing our ambassadors' efforts.

We look forward to welcoming you back soon.

Sincerely,
Volkan Dinc
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2018

Well.th good things first: the location if you need to stay at konak and enjoy alsança. And also lovely staff specially Burak. Rooms are big with bathtub.

But rooms are old and if windows be closes it will stinks. You hardly get daily cleaning. Bedsheets are not hygienic . No tea pot or slipper or shampoo.

Room Tip: Choose evv residence
  • Stayed: August 2018, travelled solo
    • Value
    • Cleanliness
    • Service
1  Thank Komail H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Volkan D, Manager at Renaissance Izmir Hotel, responded to this reviewResponded 13 August 2018

Dear 'Komail H',

Thank you very much for stayed with us and shared your experience on Tripadvisor.

We are sorry to hear that you were not satisfied with your stay and please accept my sincere apologies for the inconvenience you faced at our hotel during your stay. Concerning the room cleaning and refreshing, your comments are very important for us and we want to investigate the issue deeply. We would be grateful if you could share your reservation information 'volkan.dinc@Marriott.com'.

Dear Komail H, also we are extremely honored and touched with your nice comments about our hotel, associates and our front desk team member 'Burak'.

Again, thank you for taking the time to write us about your experience and look forward to hearing from you and hopefully welcoming you back soon.

Sincerely yours ,

Volkan Dinc
Rooms Division Manager
Renaissance Izmir Hotel

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Reviewed 3 August 2018

This modern hotel is really well situated a few minutes from the boardwalk at the sea.
Great interior, friendly And helpful staff. As Marriott platinum i had access to the exec lounge. Different than others, it s situated next to the entrance And is open space. On the roof top the skyfall restaurant And bar gives you great music And a view of sunset. A pitty the pool was u der maintenance. If u need a taxi, book service by the hotel, it s cheaper than other hotels And trustworthy. Only opportunity: airco in the room: it has no auto function . I recommend this hotel!

Stayed: July 2018, travelled on business
2  Thank sego538
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Volkan D, Manager at Renaissance Izmir Hotel, responded to this reviewResponded 4 weeks ago

Dear 'sego538',

Thank you for sharing your great review of our property with the Trip Advisor community and thank you very much for being a loyal member of Marriott Hotels. I am thrilled you enjoyed our Sky Fire terrace, services and to learn that our ambassadors were able be a part of your memorable moments. Your feedbacks are very important to us, and thank you for bringing to my attention your thoughts about the air-conditioning in the room .

Looking forward to welcoming you back.

Sincerely,

Volkan Dinc
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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