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All reviews great beach breakfast and dinner during high season sandy beach the sea is crystal clear kids club windy aegean
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Reviewed 31 August 2017

this is a good beach hotel, we stayed for a couple of days for a beach holiday close to izmir, it is not a secluded resort but is in a busy area of cesme, on the beach promenade. it is a large concrete building with many facilities, the hotel was full with families with children, and this created a noise level not conducive for a peaceful break. we had a good room with a view of the sea, free wifi in the room. the breakfast and dinner was buffet style, and crowded, but it was manageable.
the beach area service is wonderful, with many polite staff members eager to serve under the torching heat, i would like to single out batuhan among these servers, who was very efficient, and polite.
there were also multiple pools throughout the hotel, but if you want to use the spa there is a daily fee of 35 tl for hotel guests, which i thought was a bit strange,
this is a good choice for cesme, but beware that it is not a quiet resort.

Date of stay: July 2017
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank businesstraveler036
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton Cesme H, Genel Müdür at Sheraton Cesme Hotel Resort & Spa, responded to this reviewResponded 1 September 2017


Dear Guest,

Thank you so much for your kind review. We are very glad that you have had a pleasant stay at Sheraton Cesme Hotel Resort & Spa.
The satisfaction of our guests has highest priority. We would be more than happy to have you with us soon again!

Kind Regards,
Tayfun BAŞKURT
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2017

My daughter and I have just returned from the Sheraton Cesme and, were I to go back to Cesme, this is where I would stay! There are some details that certainly could be attended to, but our overall experience for 3 nights was wonderful.
I'll start with what we loved, and trust me, this list will be incomplete. The service. Every single person working in the hotel and on the grounds was genuinely interested in helping, in smiling, in doing everything possible to make us happy and comfortable. Yes, there were some language problems, but these employees can speak so many languages that it is easy to find someone with slightly more English. No matter what, they were lovely and helpful, if only to find someone with enough English to help us out. The setting of this enormous hotel is perfection. It is on the beach. On the beach. True - the beach is crowded, but there were so many chairs and so many umbrellas, we felt cozy inside our own space. Service on the beach was easy. The grounds incorporate so many facilities, and we simply didn't have enough time to explore properly, but it is all done with meticulous care and every flower bed is groomed to perfection. The pool was never overly crowded and there were several.
The breakfast buffet was definitely worth waking up for, even when attended with a bit of a jet lag haze and the room has floor to ceiling, massive windows to bring the outside in.
The rooms and hallways are suffering a bit from a dank, humid condition that would be easily camouflaged by turning the AC higher - but our encounter with other places in Cesme seemed to convey that air conditioning is something not used often. We were able to cool down our room for sleeping with no problem.
The reviews that describe the decor as dated and in need of an update are absolutely accurate. I was disappointed, I must admit, when I first arrived to the hallway leading to our room, but the rather depressing, faded Miami Beach decor, was soon forgotten, because the point of the place is the view out the windows and the outside, itself.
We did have trouble with the WIFI - though purportedly available to one and all, we could not access it to our laptops. Sometimes the front desk put in a secret access code and it worked for a short while, but the code was not given to us and without it, we were at a loss. I'd like to offer as a suggestion that paying the price I did, for a Junior Suite, the WIFI just ought to be able to be counted on.

Date of stay: August 2017
Thank Maida L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton Cesme H, Genel Müdür at Sheraton Cesme Hotel Resort & Spa, responded to this reviewResponded 10 August 2017

Dear Guest Maida,

Thank you for taking the time to write a review about your stay at Sheraton Cesme Hotel Resort &Spa . Truly appreciate your nice words about the hotel and staff. It is glad to hear you were satisfied with our services, the food quality and variety, pool, Spa and our hotel in generally. Thank you very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at our hotel.All your comments and suggestions were transferred to the heads of relevant departments and will be considered in the future.

With kindest regards,
Tayfun BAŞKURT
General Manager

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Reviewed 8 August 2017 via mobile

Checked into this five-star hotel with the most beautiful location and stretch of beach with my grandchildren, aged 3 and 6 years. All is good but it is very frustrating to note that in a hotel this size where there is appreciable attention to detail, none of the kiddie TV channels have the option of English translation. Not pleasant to watch two young kids trying their level best to understand 'turkish' !

Date of stay: August 2017
Trip type: Travelled with family
Thank firstholidaytravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton Cesme H, Genel Müdür at Sheraton Cesme Hotel Resort & Spa, responded to this reviewResponded 10 August 2017

Dear Guest,

Thank you for taking the time to write a review about your stay at Sheraton Cesme Hotel Resort &Spa. Thank you very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at our hotel.All your comments and suggestions were transferred to the heads of relevant departments and will be considered in the future.
Kind Regards.
Tayfun BAŞKURT
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2017 via mobile

Thinking of all Sheraton resorts I have been on earth, Sheraton Çeşme is the best in terms of the professionalism and friendliness of its staff. It is located by a sandy beach. It has a great view of the Aegean. The food is great. Simply wonderful. Many thanks Tayfun Bey, Emre hn, Hatice hn, Yalçın Bey, Deniz!

Date of stay: August 2017
Thank Lale-Ege
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton Cesme H, General Manager at Sheraton Cesme Hotel Resort & Spa, responded to this reviewResponded 4 August 2017

Dear Guest Lale Ege,

Thank you for your review about Sheraton Cesme Hotel Resort & SPA.

We were happy to read your feedback and glad we could provide you with a great experience during your stay with us! We always aim to give the best service to our great guests and we loved your words on Booking. We'll share your comments with the management and all Sheraton Cesme Hotel Resort & Spa Family !

We hope to welcome you back soon!
Tayfun Başkurt
General Manager

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Reviewed 25 July 2017

Nice hotel, great staff. Amazing food. Not the cheapest hotel but it is still a good value. Clean and nice rooms. We have stayed Ilica Resort hotel last year. Compared to that, Sheraton Ilica is much better.

Date of stay: July 2017
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank Baris E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton Cesme H, Genel Müdür at Sheraton Cesme Hotel Resort & Spa, responded to this reviewResponded 27 July 2017


Dear Guest Barış,

Thank you for your review about Sheraton Cesme Hotel Resort & SPA.

We were happy to read your feedback and glad we could provide you with a great experience during your stay with us! We always aim to give the best service to our great guests and we loved your words on Tripadvisor. We'll share your comments with the management and all Sheraton Cesme Hotel Resort & Spa Family !

We hope to welcome you back soon!

Tayfun Başkurt
General Manager


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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