Thought celebrating new year's eve in Sheraton Cesme would be great. But it did not start well with the room provided and cold, non smiley front desk staff who checked us in. It was new year's eve, and it was busy but a little smile with friendly attitude would be appreciated. The room given was on the 1st floor, although when booking directly with the hotel, we requested a room on higher floor and paid the rate with sea view. We asked repeatedly, and the front desk staff only answered with '..we are full.. there is no room on higher floor available'...and with no smile, of course. It was very disappointing - when we sat in the room, in the balcony, or on the bed,right at our eye level was the iron railing. is this the sea view? Later on we came to the front desk wanting to cancel the next day reservation because we were not happy. It was only then that they gave upgraded room on the 6th floor. New Year gala dinner with another disappointment, the main course was cold chewy steak. Hotel location is far from anything lively...or far away from Cesme center/harbor.
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- Also Known As:
- Sheraton Cesme Hotel Resort And Spa
- Sheraton Cesme Hotel Cesme
- Ilica Sheraton