We stayed in Side Alegria Hotel and SPA for two weeks in September 2015.
Food is very average and not tasty. Breakfast is only eggs, yogurt and pancakes everyday. Omelette guy always burned the eggs. I tried to explain him that I do not want burned omelette, but personnel does not understand / speak English at all. Lunch and dinner - only heavy and grilled meat or fish. Fish was very bad and cheapest. Side dishes were not tasty. Soups were from the powder and not tasty. They served grilled trout only 1 time in our 2 weeks. Waiters are very lazy and slow in the buffet. We had to wait a lot for our drinks. It was faster to go and bring the drinks by our self.
Pools: person supervising pool slides spent all time drinking with the clients. I had a issue when I stuck on one of the slides and little boy after me hit me. I was fine but the boy got hurt. I told staff then he has to watch people and control them on the slides instead of chatting and drinking with the customers.
Beach: staff never clean the beach. Beach is full of cigarette butts and garbage. You cannot sit on the sand if you want to. Water is clean and nice. You have to pay for beach towels 0.5 Euro per day. I think it should be free in 4-star (as they advertise themselves). There are 4 or 5 buses to the beach from the lobby during the day. Road to the beach is about 300m, but if you go from the beach to the hotel at noon, you go up the hill and it is very hot. So it is a little bit hard, especially for older people.
Animation team: is very poor. There is no animation on the beach. They stay at slides pool all day and doing nothing. At night shows are totally disaster. They put so load music so we and our kids could not stay there. Level of performance was from 80's.
Rooms: were ok. Linens were clean, but they do not change them during cleaning. So they changed linens only 1 time during 2 weeks.
Hotel is after renovation but the condition of it is so so. A lot of small issues in the bathroom.
At nights we heard cars horns and screams. They burned the building across the street at night. We afraid to go outside at evenings and nights.
We will not come back to this resort for sure.
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- Also Known As:
- Holiday Point Hotel Side
- Holiday Point Hotel And Spa
- Holiday Point Side