I know ... there's always someone 'out of step' ! Ignore the people saying bad things It IS tremendous value for money and the Staff really do try. OK, we have an advantage, we know Turkey and speak the Language (after a fashion) and with the majority of the Guest being Turkish, Russian or German that's going to be a help. All said and done it's a very big undertaking, with a capacity around 2,700 but for this Season (2018) you have the sister Hotel (The Topkapi) being refurbished and the 'best' of both Hotels Staff working at the Kremlin.
We have just been there during a period when occupancy fluctuated between 50 (Yes !) and 1,800 and the Staff from Reception through Guest Relations, Bars and Catering and even Cleaning, could not have tried harder. The Indoor Pool and Gym were empty but fully available, the weather was blue skies and warm (in March) and there were no queues for anything.
It is 'out of Town', though the new Land of Legends Theme Park and probably the Biggest Mall I've seen in Europe, is only a short distance away. So don't avoid ... just be realistic in your expectations AND take a phrase book ... I guarantee the Staff will love you for it !More
- Free Wifi
- Free Parking