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“Nightmare”

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Grand Zaman Garden Hotel
Ranked #146 of 374 Hotels in Alanya
Reviewed 1 September 2010

I must warn you about this hotel.

The food was terrible. Barely anything you could eat. Pasta was overcooked and salads were gross. No meat except something sliced in a disgusting sauce.

All food had signs in only German and Turkish.

The staff didn't knew English except for the portier.

All inclusive, yeah, but if you had more than 3 beers you got frowned upon. All alcoholic drinks had to be ordered from the bar. Small glasses and tasted like gasoline.

The Germans and Dutch people put towels on the pool chairs the evening before so you could never get a chair.

Cleaning started at 8, no time for sleeping late, of course you could hang out the sign, but then cleaning wasn't done til like 3 in the afternoon.

Really uncomfortable beds for a 4 star hotel.

The staff served some people who tipped them, and skinny good looking girls, otherwise not at all.

I'm very disappointed, will never ever go back to this hotel. Began to starve after 2 days, I'm not picky but this food was really nasty.

  • Stayed: August 2010, travelled with friends
    • Value
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6  Thank M_82_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (75)
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18 - 22 of 75 reviews

Reviewed 20 June 2010

Good points:

1-Relatively big hotel comparing with near by hotel
2-Two separate swimming pool good for morning and evening swimming
3-A very Collaborative reception team especially Ahmad Yangin fluent in English & Germany with long experience in Alanya we get allot of useful information from him and Always with big smile on his face
4-Its real all inclusive concept every thing every thing you can eat or Drink is free (some near hotels charge for Turkish coffee & Ice-cream) its usually we get Basically four different hot meals inside the restraint and two or three outside usually barbecue in addition of wide verity of salads fruit & Dessert and also there are French fried ice cream Turkish pies burgers between the meals we surprised when we come back to hotel at 3:00 in the mooring from a party to find many kind of food waiting for us with soup drinks it was very nice I like there beef barbecue and green Bean very nice Experience
5-Many travel agent game daily to offer many trip
6-Good Wireless internet
7-Big TV in lobby
8-Privet TV room
9-A good animation team and this hotel have some agreement with Havana club that you can enter the club if you are a Guest in the hotel especially if you are man solo traveler club may not let you enter and the animation team reserve an excellent table in the front with every good view
10- Room are big and clean

Not good points

1-The hotel not directly on the beach although he have his part with chares and umbrellas
2-The SPA center in the hotel is not good as other Facilities in hotels he need better management and more experience team

  • Stayed: June 2010, travelled with friends
    • Value
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2  Thank MONZER-S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2009

Having travelled to Alanya many times in the last 6 years, I would have to say this was my worst choice of hotel.
We were the only English guests and there are no british tour operators using this hotel. Guests were mainly German, Dutch, Swedish and a few Russian.
Who to be honest looked very miserable all the time.
The staff work very hard but their English is very limited and they do not understand British sense of humour or fun!!
The room was spacious, cleaned daily, towels changed every other day and bed linen after 5 days. The carpet on the 5th floor was bleach stained almost all the way along the corridor. There were quite a few health and safety issues, the HSE would have a cardiac arrest....
The food was ok but one of my friends was vegetarian and was bored eating salad and potatoes with occasional pasta.
Evening entertainment was awful.
The hotel is a short walk to the beach and takes 10mins on the bus to the harbour and main nightlife and shopping bazzar.
When I return I will not be booking this hotel again.

  • Stayed: October 2009, travelled with friends
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6  Thank SussexJan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2008

Firstly, we stayed at the Grand Zaman Garden hotel which is the newer of the 2 sister hotels which are located opposite each other. (The main picture at the top of this page is the original "Grand Zaman" hotel, however when you click the "Hotel photos" link next to the photo, the expedia link gives you photos of the newer "Grand Zaman Garden" hotel.)

The Zaman garden hotel, is a very new modern hotel which is exemplorary clean with excellent all round service! Location is good, literally a 3 minute walk to the lovely kleopatra beach. Its worth noting that kleopatra beach is very nice however its not very child friendly as literally 10 steps into the water and your way over your head which leaves little room for children to play in the sea.
Its around a 20 minute leisurely stroll to the harbour and main central area of alanya, however the entire 20 minute walk is lined with bars / shops so you dont really notice the distance.

Absolutely no complaints whatsoever with this hotel, We booked with the expectation of it being on half board basis as our operator informed us, however on arrival we were pleasantly suprised to find we were all inclusive!. the food is excellent and includes an extensive sald and desserts bar with at least 20 different salads and desserts to choose from daily the main section was also very good with an outside BBQ most nights with a selections of chicken / kebabs and other meat dishes.
In terms of all inclusive this hotel is fantastic, no limitations at all literally as much as you want when you want, the soft drinks included are all coke / fanta / sprite etc with efes beer and local vodka / gin / brandy / white & red wine available from 10am to midnight.
The staff are very friendly and very helpful and extremely efficient at their jobs, the rooms were cleaned everyday and towells changed every other day.
The 2 swimming pools are very nice, a little on the small side but more than adequate and very clean, the rear swimming pool has 3 waterslides which are turned on daily between 2 & 4 pm.
The hotel decor and lighting is amazing all over the hotel, again very modern and funky.
The rooms are very nice and clean, all have the normal expected features such as mini bar, power shower, hairdryer, balcony, tv / satelite, etc etc.
The entertainment was slightly dissapointing however we tended to go into the city most nights anyway so not a major problem unless your planning to spend every minute in the hotel.
There is a very high amount of germans and dutch in the hotel, and we were the only english couple, however there are plenty of sunbeds to go round!!

All in all an excellent hotel and would highly recomend it to anyone.

  • Stayed: May 2008, travelled with family
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    • Business service (e.g., internet access)
4  Thank Rich75Coventry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago
Google Translation

  • Stayed: October 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank AlinarrS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Zaman Garden Hotel

Address: Saray Mahallesi Ataturk Caddesi No:132, Alanya 07400, Turkey
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Alanya
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Restaurant Room Service Swimming Pool
Hotel Style:
#98 On the Beach Hotel in Alanya
#100 Luxury Hotel in Alanya
Price Range: ₹ 4,346 - ₹ 63,501 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Zaman Garden Hotel 4*
Number of rooms: 191
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Also Known As:
Grand Zaman Garden Alanya

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