The staff is not good at their job. Especially the woman working at the reception desk was very rude. I had a single room with two beds and when I was back to my room from beach, I saw some stuff and bags which belongs to some other client. So, they had put somebody else to my room without my permission. When I complain about this they were too rude to speak and they promised me to make discount on my bill. However, they rejected later which means they had lied. The rooms looking to the street side is not good to sleep because of the loud.

arrived early hours in morning and bed was not made had to chase the manager to put a sheet on the mattress.. waiter asked were u from and when we told him scotland he said weres that...This hotel is definately not suitable for british people we were there 1 week and everyone spoke german.. breakfast consisted of boiled eggs,, chicken for lunch and dinner. We were all inclusive but you could not get a drink either beer or cola until 11am and bar closed at 11pm.. There was never any ice and kept running out of beer. There was a tv in the room but no british channels. Would definitley not recommend this hotel... could not wait to leave.

lt was the first time that our tour company (Nazar) was sending guests to this hotel. After many complains it transferred all its clients to Pegasos Resort, a five star hotel. This might give you a hint of how frustrated we were with the place.

When we arrived at night my daughters bed was not available so she had to share the bed with us. lt was worse for others. There was a family of five who had to share a double bed for two nights!

The receptionist as someone has noted was a disgrace. l will not waste my time wrting about her.

The beer was terrible. l have been to turkey many times and have come to like their many local brands. That horrible stuff they served was really a disappointment.

The plus side was the cleaning. Maybe its because we came to know the cleaning ladies and tipped them. Because while our fellow guests complained that their rooms were never cleaned, ours were cleaned daily plus we got new towels everytime and also our beds were changed every second day.

l have learned that it always pays to be kind to hotel employees.

However my conclusion is that avoid this hotel, there are many nice hotel in Alanya