Arrived at this hotel in October 2011 with my partner and 11 month old son. Reading mixed reviews on here we were slightly dubious as to what to expect but seriously if you are after Buttlins in Warmer climents this is possibly the holiday for you (may be doing a slight injustice to Buttlins there).
We arrived at the airport and waited around 1.5 hours to get through passport control.
When arriving at our hotel we had upgraded to a larger room, with a kettle and a fridge (as we needed somewhere to boil water/keep baby food cool etc). The fridge was barely cool, as for room size yes it was fairly large, but we were situated right near the lift's and was very noisey with passing holiday makers at ALL times of the day and night and often a place where inconsiderate, bored, drunken teenagers deceided to congregate and cause major disruption!
We went down to the canteen (sorry restaurant) where we were allocated a table for our weeks stay, we was also allocated a high chair (which smelt, was dirty, ohh and broken no harness and my son could just slide underneath the 'tray') but our waiter 'califee' was really nice and would do any thing to help you :)
By the time lunch time came we didn't fancy braving the cattle market again so went to the beach snack bar the food was ok but very repetitive they only serve food 12.00-4 so if you want a snack between breakfast and 12 you are stuck (yes difficult with a toddler) like if you are up in the early in the morning which let me assure you not many people are as most haven't bounced off walls/others doors to there rooms till 4/5am you can only get a coffee/soft drink in the lobby bar if you pay (yes even if you are all inclusive).
The staff are ignorant and abusive, one particular day I had to get a Thomas cook rep to ask for a bottle of water for me as the bar staff were point blank ignoring me! Staff were smoking in our room when cleaning......and were expecting tips all the time! We are used to tipping and have stayed in many hotels in all different parts of the world Cuba being one of them where tips are there main source of income!
The best place to get a drink was the gallon bar on the beach, yes you had to pay for the beverages, but service was good and got you away from the crowds of 'drink as much as you can all inclusive holiday makers' by day 3 we were that upset/fed up/annoyed/agrivated we took it upon ourselves to move to a different hotel! This is the most stressfull holiday I have ever been on and I have NEVER wanted to come home from some where so much in my life! Complete waste of money...
After reading this I don't want you to think that I'm some sort of older mother who wants 5* treatment! Not at all I'm 22, want my family to have a good time on holiday, considering this is one of Thomas cook exclusive family hotels it's a shambles! And if I see crepe with chocolate sauce ever again in my life seriously it will be too soon! Please never stay here!!!! Still thinking I'm the winging mother it was A guy from the spa on site that aided us to beable to move hotels and arranged with the manager of the 2nd hotel for us to stay there, he felt that sorry for us!
- Official Description (provided by the hotel):
- Near to Monastir and approx 12 km from Sousse (Skanes - Tunisia). Broad, fine sandy beach. 22.000 sq m of gardens. A childrens paradise. Short transfer. Plenty of action and entertainment. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Agoda and HotelQuickly so you can book your Sahara Beach Aquapark Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Sahara Beach Hotel Monastir
- Iberostar Hotel Sahara Beach
- Iberostar Hotel Monastir
- Sahara Beach Hotel Tunisia