We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“April18 2012 Middlesbrough” 5 of 5 bubbles
Review of Saphir Palace & Spa

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Saphir Palace & Spa
Ranked #39 of 123 Hotels in Hammamet
England
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“April18 2012 Middlesbrough”
5 of 5 bubbles Reviewed 27 April 2012

Just returned from saphir palace Yasmin hammamet what a great hotel this is the staff can't do enough to help you, the food was lovely something for each nationality,and the animation team provided great entertainment for young and old, well done everyone we had a great holiday and hope to visit again

Room Tip: We had a sea view which was perfect for us,but I would imagine the pool view would be just as nice...
See more room tips
  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Mavisrileyengland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at Saphir Palace & Spa, responded to this review, 2 May 2012
Dear guest,

In first place, Thank you for choose Iberostar for so a important moment like holidays. We are delighted to hear that you felt welcome.

Thank very much for your positive comments regarding our cuisine and the amiability of our staff both elements are of prime importance to Iberostar. For us is very important that our guest feel welcome.

It will certainly help us to keep focus on costumer satisfaction and fulfillment of our hotel standards. Your feedback motivates us to continue working with illusion and enthusiasm improving better services and facilities. We will continue working to improve your next experience with us.

Kindest regards,

Online Reputation Manager
Iberostar Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,128 reviews from our community

Traveller rating
    464
    312
    183
    87
    82
See reviews for
299
483
39
20
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (160)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 9 April 2012

We have just returned from Tunisia. Wow! Hotel was great, rooms fab, service was amazing, staff so friendly. Ideal place to relax in the sun. Can't wait to go back.

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank 123_eng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at Saphir Palace & Spa, responded to this review, 16 April 2012
Dear guest,
Thank you very much for your stay in Iberosta Saphir Palace and for your positive comments.

We are glad to read so a nice feedback. It is very important for us that our guests feel welcome and comfortable and we are glad to hear that we succeeded. We also would like to thank you for pointing out our staff.

We are delighted to hear that you felt so welcome in Iberostar Hotels & Resorts. We certainly will keep on working to maintain our high quality service and keep focus on customer satisfaction and fulfillment of our hotel standards.

We are grateful that you value us so highly.
Thank you very much for your motivating comment: “Great hotel, perfect holiday”

Kindest regards,

Online Reputation Manager
Iberostar Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Isle of Man
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 7 April 2012

We went for New Year. First impression of the hotel was WOW! The public areas were very clean and were continually being cleaned throughout the day. The bedrooms were also very clean and very spacious, and the bathrooms had a hatch so you could have complete privacy or lie in the bath having your glass of wine passed through via the hatch! (just joking about the wine!) All the meals were very good although towards the end of our stay when there was only a handful of guests remaining, they were a bit samey, but there was still plenty to choose from. The staff were attentive and after we complained about ants in the bathroom the maintenance man was up in 10 minutes. The ants appeared because of the heating thermostat being faulty in our room but this was sorted promptly. The only complaint was that it was chilly in the public areas in the evening. The heating was at the manager's discretion apparently. The staff were all very friendly and helpful and we were impressed when the manager went around on New Years Eve introducing himself to each guest. We would definitely recommend this hotel and would stay there again.

  • Stayed December 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Manxie52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at Saphir Palace & Spa, responded to this review, 10 April 2012
Dear Guest,

It is a pleasure for us to read how much you have enjoyed your stay with us in Iberostar Saphir Palace. We work hard with illusion and enthusiasms improving our services and facilities to make our guest feel welcome.

Comments like yours help us to keep focus on customer satisfaction and fulfillment of our hotel standards. Thank you for highlighting out the personal service and friendliness of our staff as well our outstanding cuisine and varied gastronomy.

We will certainly continue working to improve your next experience with us.

Once again, we would like to thank you for your motivating words.

Kindest regards,

Online Reputation Manager
Iberostar Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ayrshire
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 6 April 2012

We stayed at this hotel from 25 march till 1 april. [all inclusive]. Stunning hotel with great staff. although, it being early season meant a lot of the hotel was still closed. eg pool bar, american bar, beach bar and a la carte dining room. Even so it was still a fantastic holiday. Would agree that the dining room could get a bit canteenish but that was because it was only one open, I think the problem would not occur during high season. We had sea veiw room which was fantastic for the views but was in shade from about 4pm. All in all a memorable holiday and any moans are really just splitting hairs. Although service very good if you give the head waiter and head barman a nice tip at start of holiday you will definately notice the difference. Get duty free whisky on plane for a tenner to give as a tip,the staff will love you! Also anytime you go shopping you will get hassled so be warned. We did all shopping in fixed price stores because no matter how good a haggler you think you are you will almost certainly be ripped off. Anyway, great country and great hotel. Enjoy.

Room Tip: Front rooms have sea view but can suffer from noise from atrium, rear rooms overlook pool area but a...
See more room tips
  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank AyrshireScotch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at Saphir Palace & Spa, responded to this review, 25 April 2012
Dear guest,

First of all, thank you’re your time to write your review about Iberostar Saphir Palace . It is a pleasure for us to read how much you have enjoyed your stay with us especially in so a special moment like holidays.

We are delighted with your powerful and positive words describing our complete services and facilities.

For us is a priority to take care of the visitors properly and fulfill our guest expectations.
Iberostar crew will continue working to improve our services and facilities to make our guest feel welcome. We hope you will have an opportunity to return and enjoy our Hotel again in the future.

Kindest regards,

Online Reputation Manager
Iberostar Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
newton abbot devon
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 5 April 2012

my wife and myself have just got back from saphir palace after a wonderfull ten days, we found the staff and management very helpfull and friendly. the bellboy zied allways had a smile on his face.we were given room 239 which is on the second floor at the front of the hotel overlooking the beach fantastic bathroom with an amazingly powerfull shower, the room was large and the bed very comfortable, the maid cleaned and made the bed everyday . food was very good with a wide selection for all tastes if we go back to tunisia we would stay in the saphir again.

  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Lorna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Online Reputation Manager at Saphir Palace & Spa, responded to this review, 11 April 2012
Dear guest,

In first place, Thank you for choose Iberostar Saphir Palace. We are delighted that you enjoyed your stay with us.

We are delighted that you enjoyed the cleanliness in your room and felt so well attended to by our staff. Thank very much for your positive comments regarding our cuisine and the amiability of our staff both elements are of prime importance to Iberostar. For us is very important that our guest feel welcome.

Thank you for sharing your experiences and for your motivating words: “Fantastic”

Online Reputation Manager

Iberostar Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hammamet hotels
1.5 km away
Alhambra Thalasso Hotel
Alhambra Thalasso Hotel
#32 of 123 in Hammamet
4.0 of 5 bubbles 673 reviews
0.8 km away
Golden Tulip Taj Sultan Resort
10.2 km away
Radisson Blu Resort & Thalasso
Show Prices
Show Prices
Show Prices
2.0 km away
Hotel Le Royal Hammamet
Hotel Le Royal Hammamet
#37 of 123 in Hammamet
3.5 of 5 bubbles 405 reviews
1.6 km away
The Russelior Hotel & Spa
The Russelior Hotel & Spa
#17 of 123 in Hammamet
4.5 of 5 bubbles 396 reviews
10.9 km away
SENTIDO Le Sultan
SENTIDO Le Sultan
#4 of 123 in Hammamet
4.5 of 5 bubbles 1,881 reviews
Show Prices
Show Prices
Show Prices

Been to Saphir Palace & Spa? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Saphir Palace & Spa

Property: Saphir Palace & Spa
Address: Boulevard 7 Novembre | Yasmine, Hammamet 8050, Tunisia (Formerly Iberostar Saphir Palace)
Region: Tunisia > Nabeul Governorate > Hammamet
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Spa Hotel in Hammamet
#33 On the Beach Hotel in Hammamet
#34 Luxury Hotel in Hammamet
Price range (per night): ₹ 3,270 - ₹ 13,080
Hotel Class:5 star — Saphir Palace & Spa 5*
Number of rooms: 236
Official Description (provided by the hotel):
The IBEROSTAR Saphir Palace Hotel offers 5-star hotel accommodations just steps from Yasmine-Hammamet Beach. Our hotel is a perfect spot for travellers in search of a peaceful, enchanting Tunisian holiday. During your stay, enjoy our tasteful and fully-equipped guestrooms, deluxe gastronomic selections, and entertainment options that will exceed your expectations. Enjoy an unforgettable Hammamet experience any time of the year - only at the IBEROSTAR Saphir Palace Hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com and HostelWorld so you can book your Saphir Palace & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Iberostar Saphir Palace Hotel Hammamet
Accor Saphir Palace Hammamet
Sofitel Hammamet
Hammamet Sofitel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing