We returned yesterday from a weeks all-inclusive stay at this hotel. First impressions are excellent; reception area was smart, bedrooms were very spacious and the pool areas very attractive. Last week the weather was very hot and the hotel management refused to put the air conditioning on which meant many people suffered very uncomfortable nights. Service around the pool and bars was also quite patchy. Food in the restaurants was plentiful and varied and was always fresh as it was cooked in small quantities. Overall the standards are high and for English people the hotel offers superb value it is just cannot be compared to a 5 star hotel in our country.
The worst problem with the hotel started on Friday and continued throughout the weekend with an influx of Tunisian families who let their children run riot in the restaurants, bars and reception areas. And, as expected, the hotel management didn't want to know.
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