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“Best hotel in Phuket”
5 of 5 bubbles Review of Twinpalms Phuket

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Twinpalms Phuket
Ranked #8 of 95 Hotels in Thalang District
Certificate of Excellence
New York City, New York
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Best hotel in Phuket”
5 of 5 bubbles Reviewed 12 September 2012

This hotel is wonderful ! We stay one week in September with my family and we love it.
Great room, nice swimming pool and excellent service. The breakfast is delicious but the restaurant is quite expensive in the evening ( few correct restaurant are in the same street ).
We like the beach and all the services around (bar, restaurant , ... ).
Room price can be sometimes quite expensive, but you can find promotion on internet very interesting ! The hotel is close to Patong (main city) at around 20/30 min by taxi.
We wish you a nice trip to paradise

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank globetrotters2128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,830 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (314)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
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English first
Auckland Region, New Zealand
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 September 2012

This is the second time my wife and I have stayed at Twin Palms for the month of August. As previously we rented the same Roof Top Pool Penthouse .
We were meet at the airport by their warm and friendly staff, and shown back to our apartment.
Everything was the same, the service,hospitality and food is hard to fault.
Finally If you decide to stay the "Sunday Lunch" is a MUST !!!!!! and we never missed 1of the 4 Sundays we stayed, but you must book as it is popular with alot of ex pats.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank malcolm5562
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gold Coast
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 9 September 2012

Just returned from 10 nights in the beautiful Twinpalms resort at Surin Beach.
To begin we had the ultimate uprade staying in one of the Penthouses.
This is the way to holiday if you want to splurge. 3 floors of luxurious space, 2 bathrooms, lounge and dining rooms, mezzanine bedroom with huge bathtub very comfortable mega size bed with pillows that we loved soo much we purchased them and shipped them home. Electric curtains on all the windows controlled from the bed was a fantastic touch. Top floor had large private infinity pool with sun beds and bar fridge.
Talk about spoilt.
Also included is butler, coffee machine, wine fridge, free wi fi and the best stocked mini bar I have ever seen.
Breakfast was a buffet with the staff knowing our 1st names and coffee orders by the second day.
All the staff we encountered were very professional and well trained with no effort spared to make this a wonderful holiday.
We entertained 16 friends one night and the staff assisted with all our requirements in setting up a fabulous evening.
Catch beachclub was a great place to meet up with friends, have dinner, watch sunsets, chill by the beach,party into the early hours and charge it all conveniently back to the room.
10 days of relaxation, job well done Twinpalms.

Room Tip: Our friends stayed in all room types whilst we were there and all reported that they were very happy...
See more room tips
  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank FangerGoldCoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 September 2012 via mobile

My wife and I came as a result of a recommendation of my son and his partner.
We booked for 10 days and wished we could have stayed longer. The resort is lovely
But the real standout to us was the quality of the staff. Nothing was a problem with
service delivered in an exemplary way. We will come back with all our family.

Stayed September 2012, travelled as a couple
Helpful?
1 Thank Charles Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
essex
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 5 September 2012

ok so i decided to go on holiday with my brother last week end of August and beginning of september, and so before the holiday i had no idea where to stay, where to go in thailand or phuket etc and how the weather would be etc etc but i will explain all. booked through booking.com and we stayed in one of the villas with private swimming pool. the hotel picked us up from the airport and brought us to the hotel. before we booked, we were thinking, patong or somewhere else as everyone we had spoken to said patong was lively and the best place to stay etc etc....how wrong were they! surin beach is by far the best beach. patong was so overcrowded and i felt like i was in malia or one of the greek islands where people get so drunk and puke all over in streets. patong beach was dirty, too many backpacker tourists, its more of a place for 18yr old kids on budget holidays...wheres surin beach was completely clean, less crowded, better crowd, nice water sports, clean beach with lovely golden sand, it was spectacular...

so if you want to stay in phuket, stay in surin beach and you can always get a taxi at night to patong if you really wanna go out in town to party, which takes 15mins in cab and costs around £10.

so anyway back to the hotel. the hotel views are amazing, the setting, the service, the rooms, the cleanliness, the finishing edges, the restaurants, the food etc etc, everything was fantastic. it has its own beach club right in the middle of the beach where you get towels, its a bar and a restaurant during the day to get nice cocktails and good food, and in the night its a nice bar with dj and everyone in the hotel to hang around to. the type of crowd you get in the hotel is basically, families, couples, probably people in the middle to high class. you dont get any chavs, you get a nice crowd, nice classy people. i like my luxury and i like the extra service to be offered to me and i never thought it but i was very satisfied. would definitely recommend if you want to stay in a classy nice hotel. good pool, good access to the beach, good staff, good service. i have thought of things to criticize but i really cannot.

weather was something that worried us, weather forecasts said it was rainy etc, but hey i realized even if it rains there, its not like the rain back at home, where your stuck indoors the whole day, the rain was nice, you still wear shorts and flip flops and read your book etc. the first 2 days it rained for a few hours a day and was cloudy but like i said it was still nice, then for the rest of the holiday, it was so hot and sunny!


any questions feel free to ask.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank essexoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Twinpalms Phuket

Property: Twinpalms Phuket
Address: 106/46 Moo 3, Surin Beach Road, Phuket 83110, Thailand
Phone Number:
Region: Thailand > Phuket > Thalang District
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Thalang District
#7 On the Beach Hotel in Thalang District
#7 Spa Hotel in Thalang District
#8 Luxury Hotel in Thalang District
#8 Family Hotel in Thalang District
Price range (per night): ₹ 8,609 - ₹ 27,562
Hotel Class:5 star — Twinpalms Phuket 5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Twinpalms Phuket Hotel Thalang
Twinpalms Phuket Hotel Cherngtalay
Twinpalms Phuket Cherngtalay
Twinpalms Phuket Thailand

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