Located by the sea, the place is beautiful, modern, luxurious and very private. We loved the pool, spa and waking up to the sea views. A completely R&R holiday.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
|Bathroom cleanliness||Other facilities & amenities|
|Friends getaway||Families with young children|
It is essential that the description of the property is accurate. While the site shows great photos of the the unit, what it fails to show is that it is in the middle of a construction site. There are only 3 or 4 villas occupied from what we could see. The rest of the villas are still under construction including the one right next door. This meant that there is noise from 6.30 am to 7 pm five and a half days a week.
I addition the owners attempted to charge us per person rather than for the villa with two days to go. At the time the TripAdvisor listing made reference to a per person charge. We disputed this and it was eventually withdrawn.
As with the preceding reviewer we had trouble with the villa. When we arrived there was no air-conditioning. We were told that there was nothing that could be done. Luckily the maid called her husband who came and was able to get it going. The lights in one bedroom could not be turned off and we had to sleep with them on for the whole stay despite asking for them to be fixed.
The failed to mention as well on the website that you are required to pay for water and electricity.
We called Sue many times and she refused to take our calls or answer emails. We were concerned that we may not get back our US$1000 deposit but it eventually came.
It is essential to have your own transport or have something arranged beforehand.
The villa is very good but the hassles are not worth it for the price.
The stay was great but was dissapointed due to few incident. First, no gas on the 1st day morning when we trying to prepare the breakfast, we called the helper and found out the gas cylinder was empty. They replace the cylinder with the spare cylinder for the bbq stove . We have to switch in between whenever we need to bbq throughout the stay. On the 3rd day, no electricity supply and we were traped in the villa compound as the gantry is closed. The security does not have the realease key until we suggest to remove the gantry with the help of the worker from the construction site. On the 3rd night , due to a water leak on the ceiling to the bathroom on the 2nd bedroom at 2nd floor, the lighting to the bedroom was tripped and no more light for the next 2 day. On the last night, no water supply , we not sure why. We are unable to bath and flush the toilet, lucky enough we left in the early next morning. Generally, the compound still a construction site, so happen that we are the last unit next to the construction site, Our door step and back yard are cover with dust. But the management did the best to keep the nuisance to minimum.
Overall , the villa layout, design , location are perfect and we love it so much. Perhaps due to the low season, the villa was a bit lack of maintenance ,however the people there are helpful and polite .It was still a decent stay after all.
|Check-in / front desk||Service|
|Older travelers||Luxury-minded travelers|
|Check-in / front desk||Service|
|A romantic getaway||Older travelers|
|Luxury-minded travelers||Rugged travelers|