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“PARADISE TRULY DOES EXSIST”
Review of Coconut Paradise

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Coconut Paradise
Ranked #13 of 93 Speciality Lodging in Rawai
Certificate of Excellence
Melbourne, Australia
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“PARADISE TRULY DOES EXSIST”
Reviewed 9 April 2012

WOW WOW WOW PARADISE TRULY DOES EXCIST . from the moment we arived to the time we left we were treated like kings and queens . viila, pool and gardens all fantastic . well located in a lovely true thailand setting. villa was clean comfortable and lacked nothing. staff great and nothing was to much trouble highly recommend

Room Tip: all villas are great
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  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hadnun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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165 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Brunei Darussalam
Level 5 Contributor
80 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 23 March 2012

We stayed in the 4-bedroom, 4 bath Coconut Bay villa. It was very spacious and comfortable for our family of eight. I would recommend it, but with reservation. It was nice for few days, but we would look for another villa if we returned to Phuket.

Positives:
The cost of a villa vs. the cost of 2-3 hotel rooms for our family is usually better. This place had LOTS of room to move around and be comfortable. The pool and grounds were well-taken care of, and gardeners came every morning to clean and tidy up the outdoors. The area was secluded and quiet. It was close to Promthrep Cape and Naiharn beach. They were very helpful to arrange transportation from the airport, and have a car waiting for us the next morning. We didn’t arrive until 11:00 pm, and there was someone waiting for us at the villa to let us in and help us get comfortable on our first night. They had a dishwashwer and a laundry washing machine, so it was nice to do a few loads of laundry before we left for our next stop.

Negatives:
Some of the furniture was old, with upholstery ripping down the seams. The location is almost as far south as you can go. If you want to take any tours or ferries, you’re looking usually at a 45-60 minute drive north. The place lacked some charm. Usually at a villa, you can expect to speak with the owner/operator and feel more a part of their small business, and less like a nameless customer. Not so here, Ken and Tip were no where to be found, and we only saw their reception person upon check-in and check out. She was nice and spoke decent English, but did little to make us feel welcome. Most of our interactions were with Pla, the tour agent. The mattresses were rather hard, the pillows were large and very firm, and they didn’t provide any blankets, only sheets. Nor did they provide any bathroom soap or shampoo or any toiletries at all. These would have been nice to have.

I usually try to be more upbeat about places we stay, but this place was only so-so. Not bad, but not worthy of any superlatives.

Stayed March 2012, travelled with family
Helpful?
1 Thank eriktera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
COCONUT-PARADISE, Owner at Coconut Paradise, responded to this review, 5 April 2012
We thank you for your Valued Comments but are sorry some of your views do not correspond with the vast majority of our Guests. We would like to point out that your family only stayed with us for four nights and we often find that it takes at least that long for Guests to unwind and de-stress from travelling, Then they always warm very quickly to the Beauty of our Villas and Gardens and the Very Personal Service from all our Smiling and Helpful Staff.

I am sorry we did not get to meet you in the short time you stayed with us but we now have four businesses under the "Coconut" Umbrella and are often very busy. We always try to meet our Guests personally at some point during their stay but sorry to say, we missed you on this occassion. We are delighted that "Cat" our Customer Service Manager and "Pla" our Tour Advisor were always available and made you welcome.

We are Located on the Southern Tip of Phuket Island which is without doubt the most Beautiful part of Phuket and it is actually the closest point to where most of the Boat Trips and other Activities depart from. There are very few activities that start from the North of the Island.

All the interior photos of our Villas on our Website and Tripadvisor are up to date, in "Coconut Bay" Villa which you stayed in, all the Bedroom Furniture is less than 1 year old with the Living Room Furniture only 3 years old and constantly maintained in good condition. We buy the softest mattresses available in Phuket and our Guests are generally very comfortable with the Bed Linen we Provide for Tropical Living.

We are not a Hotel and It is clearly stated in all our Literature that our Villas are Self Catering. We do however provide a Complimentary Welcome Pack which includes Soap in the Bathrooms, Bread, Milk, Butter, Jam, Tea, Coffee, Cookies, Water, Soft Drinks, Ice Cold Beers, Fresh Fruit and Tropical Flowers. We also provide a Complimentary Tour on Arrival by "Pla" of our Local Area to Familiarise Guests with the location of the Beaches, Shops, Bars and Restaurants, both which we are sure you would have found helpful.

We sincerely hope you will visit us again sometime in the future, Stay for longer and thoroughly absorb the Beauty, Charm and Friendliness that Encourages our Guests to Return Year upon Year to "Coconut Paradise"
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 17 January 2012

As someone who lives in Thailand and visits Phyket quite often I have stayed In many hotels and villa's. If you ate coming to Phuket I would look no further. For price, standard of accommodation ,location, standard of pools and grounds and in particular the honesty and helpfulness of all staff from the pool man to the owners I do not think there is anywhere close to coconut Paradise on the whole island.

  • Stayed February 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hatyai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheshire England
Level 4 Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 January 2012

Just want to say a big thank you for the fantastic hospitality we’ve had during our stay in Lakeside Villa. The place is fabulous, well equipped and in a great location! We’ve enjoyed the privacy and use of our own private pool. We love the place and will certainly recommend it to our friends. Excellent value for money.
And if you need airport transfers and/or car hire, use P & D Tours (recommended by Coconut); their service is efficient and not over-priced.

  • Stayed December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank barneygeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramsgate, United Kingdom
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 December 2011

Lakeside Villa – Nov/Dec ‘11

Have been coming to Thailand for just over 3 years. Phuket is somewhere I stay twice a year. I have stayed in Hotels and rented houses & villas all around the Rawai and Nai Harn area. This is the first time I have stayed at ‘Coconut Paradise’ as it is always full! I can say that this is the best place that I have stayed and the people and villas are great! Very quiet and have everything you need for a great time. I will be coming to stay here again and will be telling my friends and family about this little paradise. Keep up the good work and many thanks for a great stay.
 
Best Regards,
Derran & May - England

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thailand1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Coconut Paradise

Property: Coconut Paradise
Address: 80/13 Moo 2 | Soi Cokmakham, Rawai, Phuket 83130, Thailand
Region: Thailand > Phuket > Rawai
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #13 of 93 Speciality Lodging in Rawai
Price range (per night): ₹ 3,143 - ₹ 13,976
Hotel Class:3.5 star — Coconut Paradise 3.5*
Number of rooms: 13
Official Description (provided by the hotel):
COCONUT PARADISE is a collection of beautiful villas in a tropical paradise, close to powder white sandy beaches and crystal clear warm sea. ... more   less 
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Also Known As:
Coconut Paradise Phuket/Rawai

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