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“Another great stay”
4 of 5 bubbles Review of Patong Resort

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Patong Resort
Ranked #47 of 319 Hotels in Patong
Certificate of Excellence
Perth WA
Level Contributor
194 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
“Another great stay”
Reviewed 13 April 2012

Once again we opted to stay at the patong resort and as usual we were very happy with our stay. Close to everything and friendly service and staff. We had a deluxe room in wing 3 and that seems to be the place to stay as it is close to the pool and bay and has a ground floor entry and a small balcony for relaxing after those busy days out. Bangla rd 2 min away and massage strip just around the corner. Jungceylon shopping centre 5 min walk where you can get some good Bargins and a lot of restaurants. The beach is only 5 min walk and shopping surrounds the hotel. The lobby has internet available for a small price. Book through the hotel directly for a better price. Breakfast is good, bacon and eggs toast and juice is a must the egg station is great, omelettes, scrambled, fried or boiled not to bad at all. Garden pool bar staff very helpful and friendly. Nice hotel 3 star yes the Hilton no but for a reasonably priced hotel in the middle of everything we will be back.

Room Tip: When checking in ask for a soft mattress for the bad and they will arrange a topper as the beds are...
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Wendy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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907 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (222)
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English first
Tweed Heads, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 8 April 2012

We spent 3 weeks here March 2012. The location is great. Short walk to beach, Jung Ceylon, and many restaurants, bars etc. etc. close by. The staff are fantastic. Breakfast very ordinary.Smoking section is located right beside the food!! A safe is in the room but there is a 50 baht per day charge and DON'T lose the key. Free safety deposit boxes are beside reception if you don't mind the inconvenience. The king bed was extremely hard and my neck is still aching from the pillows. The balcony rails are very low and I would not even venture outside on the balcony (5th floor). We've stayed here twice, once in a villa and this time in the main hotel.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Estelle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kolkata, India
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 3 April 2012

Stayed 3 nights at Patong Resort, Phuket during last week of Mar'12 with my wife and son. Hotel is very well located, just 3 minutes (really) walk to Patong beach. Got a deluxe 3 bedded room with balcony and huge bathroom, closet, mini bar etc. Hotel staffs are very friendly and tried their best to satisfy customer (though English is not that good). It has got 2 big swimming pool, an added benefit, has a good choice of breakfast. There is a big mall, just 10mins walk from the hotel where you will get all kinds of food and beverages. overall we enjoyed our stay and highly recommend others too.

Room Tip: Ask for deluxe room and go for swimming pool view. Try to avoid ground floor rooms. I guess there ar...
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  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DEBDIP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chennai, India
Level Contributor
134 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 3 April 2012

Stayed here for 3 nights:
The positives:
- Spacious rooms
- Clean linen
- Clean bathroom
- Decent breakfast
- Great location
- Efficient housekeeping
- Tasty room service food

The negatives:
- Bad maintenance, my toilet didn't work all 3 days and required 1hr's repair everyday, after some 10 calls to the maintenance dept each time. The manager refused to speak to me in spite of trying to reach him repeatedly
- Lack of English speaking staff is very irritating, even room service does not understand English!
- Only 1 receptionist understood English at the front desk, so we had to queue up to close our bills
- The manager in the front desk has a set of 'air hostess' like emotionless phrases 'sorry for the inconvenience' , 'we will surely look into it' , 'thank you' etc for a seasoned traveler this is a total turn off
- 75% of the dishes are repeated daily for breakfast, it's a real bore
- No kettle in the room
- The in room safe is the old 'key' based one
- The room service closes at 11pm for a place that does not shut till 3am! And the lady at the other end of the line gets pretty annoyed if you manage to put an order in at 10.55pm like I did, she personally came to my room literally dumped the plate on the table and said 'no more order!'
- None of the room service food comes with any accompaniments (ketchup etc) and trying to make them understand this is a tall order
- The mattress was real hard

Overall a nice resort but spoilt by the lack of proper maintenance/courteous staff/English speaking staff.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank indrajitkalidasan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Victoria, Australia
1 review
Reviewed 22 March 2012

I stayed at Patong Resort for 8 nights. The rooms are decent size, mattress was quite hard. Do not lose your keys, otherwise you will pay $50 AUD. They have three 24hrs security guards at all three entrances, so its quite safe.
The cleaners are nice and I tipped them each time. The breakfast starts from 6.30 to 10.30. Not the best but they have chefs that can cook you nice omelets.
It is close to Bangla road, the beach and massage lane.

Room Tip: The corner rooms or any rooms from 604 to 610 are good. You can watch a nice sunset from your balcon...
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  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ai S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Patong Resort

Property: Patong Resort
Address: 208 Raj-Uthit 200 Pee Road, Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Business Centre with Internet Access Restaurant Room Service Suites Swimming Pool
Hotel Style:
#17 Top resorts Hotel in Patong
#32 Luxury Hotel in Patong
Price range (per night): ₹ 2,656 - ₹ 7,127
Hotel Class:4 star — Patong Resort 4*
Number of rooms: 325
Official Description (provided by the hotel):
"An Idyllic Family Resort at the heart of Patong"Patong Resort Hotel is a superb resort that occupies one of the best locations in Phuket. Set close to Patong Beach, the resort is ideally situated for an enjoyable island holiday with the whole family. Although the resort is just a few minutes walk from the beach, great shopping opportunities and Patong’s famous nightlife, guests may not even wish to leave the grounds of this fabulous property. The resort’s extensive gardens and numerous high quality facilities and attractions provide fun and excitement for all ages. ... more   less 
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Also Known As:
Patong Hotel Patong
Patong Resort Phuket

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