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Reviews (2,163)
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All reviewswine shoppatong beachfull kitchenquiet streetliving roomone bedroom apartmentmain buildingcoffee machinehome away from homerooftop poolbangla roadlarge balconyairport transfervisit phuketfantastic stayminute walk to the beachhappy hour
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Reviewed 14 September 2017

I stayed here for 3 nights last week and couldn't say nicer words about the staff at BYD. The rooms here are clean and filled with everything you would need. The location was ideal for me and the food downstairs was addictive. Would definitely book here again but for much longer.

Stayed: September 2017, travelled solo
Review collected in partnership with this hotel
Thank Euro L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this reviewResponded 15 September 2017

Dear Euro L,

We truly appreciate that you taking the time to write your impressions of your stay with us.

It is always wonderful to read praise about for our wonderful team. They endeavour to provide extraordinary experiences every day and I have nothing but admiration for the effort they put in every day. So thank you for taking time to recognise our effort.

Thank you again for you generous comments and please do reach out to me if I can help arrange a return visit in the future.

Yours sincerely,
Alex Bressers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2017

BYD Lofts Boutique Hotel & Serviced Apartment is one of the best hotel stay experience that I have encountered so far.

Staff:
1) Super friendly which made us felt very welcome
2) Take effort to bring customer to the apartment and show us around and explain how to use the different types of equipment, such as coffee maker and stove

Room:
1) Love the modern design
2) Spacious. Suitable for families to stay
3) Very clean
4) The towel has a sensational fragrance smell which is so comfortable to use, after shower
5) Balcony is big enough to sit and relax

Location:
1) Within close proximity to the beach (about 5 - 8 min walk)
2) Walkable to some of Patong's best experience such as Bangla Road and Jungceylon Shopping Mall
3) There are cafe, dining area, massage service nearby the hotel if you prefer not to walk too far

Price:
1) Considered reasonable pricing as compared to others in Phuket.

Will definitely stay in this hotel again, if back in Phuket. Highly recommended.

  • Stayed: September 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Phashion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this reviewResponded 15 September 2017

Dear Phashion,

Thank you so much for taking the time to write such a wonderful extensive review of your recent stay with us

We truly appreciate that you rated our hotel 5 stars, and highly recommended our property. I am delighted to see our team looked after you while at BYD, made you feel very welcome and that you had excellent experience.

Again, thank you for your comments. Always good to know we have made such a amazing impression and please do contact me when planning your next visit to Phuket. The team look forward to welcoming you back.

Yours sincerely,

Alex Bressers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2017

Fantastic modern apartment layout and amazing staff that are more then happy to help with any request.

In the living area there is a smart TV/DVD with Bose surround sound and lovely big lounge to relax on.

The bedroom was so plush - absolutely massive bed with crisp beautiful linens - there are two robes - to put everything away.

Location - It is between the Beach Road and Ratchuthit Rd - and the road which runs along the beach. It's about 10 minutes walk to Jungceylon, a few minutes to the beach or the excitement of Bangla Rd.

Room Tip: Go for Room S101 , Pretty big room with the biggest Patio/Sitting area outside
  • Stayed: September 2017, travelled solo
    • Value
    • Cleanliness
    • Service
1  Thank Ramaii N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this reviewResponded 15 September 2017

Dear RamiiNanda,

Thank you for sharing this lovely comments about your stay at BYD Lofts.

We are thrilled to read that you enjoyed your stay with us and pleased the fantastic modern apartment layout and our amazing staffs. Also, it was great to hear about our convenient location that is easily accessible to the beach and Bangla road.

Thanks again for your comments, and we look forward to welcoming you back in the future!

Yours sincerely,
Alex Bressers

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Reviewed 12 September 2017 via mobile

This was a awesome hotel with all the amenities and excellent staff who always went the extra mile to help!

The restaurant was very good and would recommend the food 5* service!

Would recommend hotel anyone travelling to Patong and want to stay in Luxury at a affordable price!

Stayed: September 2017, travelled with friends
Thank B5ingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this reviewResponded 13 September 2017

Dear B5ingh,

Thank you for taking the time sharing your brief impressions of your recnt stay with us. As always we are delighted we make such a wonderful impact.

It was nice to read your raving comment regarding quality of food served at our BYD Bar & Bistro, and its services.

So thank you again and I do hope you will contact me personally if ever planning a return visit to our wonderful island.

Yours sincerely,
Alex Bressers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2017

I stayed at the Lofts 1br pool access room from 23 July to 23 August. It was the best 5 weeks of my travelling life.

I booked with Alex directly - he answered all my emails patiently and he was so friendly and relaxed and made it very easy.

My transfer - I was picked up in a Mercedes sports with chilled water and cooled jasmine infused face washer. My driver was friendly and professional.

Check in - seamless. I was greeted with a beautiful cocktail and then ushered to my apartment. That was my first meeting with Kek - who managed my entire stay in the same way.

I immediately noticed the fresh orchids (my favourite plant) - in the living room and then in the magnificent bathroom.

I realised straight away that the apartment had been cleaned to a standard I would consider sterile.

My apartment was beautifully decorated, the lighting, the space and the ambience was so beautiful. There is a caffitaly in the huge kitchen - along with integrated fridge/freezer. My balcony was undercover, private and spacious with table and chairs. There is a wrought iron gate leading up stairs to the pool deck. So you can pop up for a swim or hang out poolside on the luxe sun loungers and towels which are refreshed constantly.

In the living area there is a smart TV/DVD with Bose surround sound and lovely big lounge to relax on.

The bedroom was so plush - absolutely massive bed with crisp beautiful linens - there are two robes - to put everything away.

A smoked glass sliding door takes you into the bathroom - which took my breath away. The bath was huge - separate from the shower which was very tranquil and stocked with all the necessities. There is a lighted vanity mirror and drawers and storage aplenty.

When you have to leave the apartment - there is the restaurant - with two options - main restaurant and soho - which share the same menu but offer a totally different vibe. The main restaurant has a jazzy, European feel and the Soho (steps away) which has a French Cafe feel to it. What matters is the food and it was awesome. Each dinner served with a welcome appetiser and warm fresh baguettes and top notch wine list.

Everyone is catered for. Everyone is welcome. Little ones, smoking/non smoking, guests and people just walking by. I met a lot of lovely people there from all walks of life and all corners of the globe.

Service is what keeps me coming back though and the staff - Jessica, Sonia, May, Yang - too many to mention - made me sad to leave.

Location wise - It is between the Beach Road and Ratchuthit Rd - and the road which runs along the beach. It's about 10 minutes walk to Jungceylon, a few minutes to the beach or the excitement of Bangla Rd.

NOTHING is an ordeal. They think outside the square and don’t over-regulate. What you see on their website is truly what you get. No trick photography - it is what it is.

I had the pleasure of meeting the impossibly stylish owner Hans - who referred to the staff as his family and shared with me the origin of the BYD name. Turns out his previous hotel was Baan Yindee - but you cannot take the name when you sell a business. So it became BYD. Translated - it means Welcome Home. How very appropriate.

Miss you already xxxx

Room Tip: 1br Deluxe Pool Access
  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank MegMcK22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this reviewResponded 10 September 2017

Dear MegMcK22,

Wow, what can I say...thank you very much for taking your time to share your staying experience. I am genuinely delighted to this superb review, and that you highly recommended our hotel to the TripAdvisor community.

It is always so encouraging for me to hear when we seem to get things so right as we did during your stay with us. I am pleased to read all the positive comments that you mentioned. We are truly appreciated your detailed feedback.

Also I am pleased that our team make such a personal impression on our guests, especially Kek, Jessica, Sonia, May, and Yang that impeccably done their job to provide the best experience to our guests. It is those relationships that always make the difference and we are so lucky to have so many amazing people contributing here to the guest experience.

So once again thank you for your amazing and detailed review and I will be looking forward to hearing from you again when it comes to planning your return. We hope that we would have an opportunity to welcome you back again in the near future.

Yours sincerely,
Alex Bressers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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