Our housekeeper Ning was a GEM! Between her warmth and Pat's attention to detail, we were not disappointed. Pat was gracious in helping arrange taxis to pick us up at the airport so we weren't stuck with our midnight flight arrival. The home was kept spotless and no request left unfulfilled. There was more than enough room for the 11 of us and, if you choose to stay here, I am certain you will not be disappointed. Of course, the five children enjoyed having the pool available -- please note, it is a PRIVATE pool and not shared.! The place is a little difficult for taxis to find, but Ning was most helpful in communicating with the drivers. Great central location to all of the areas we wanted to visit.
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Facilities were nice and good location staff seemed very nice and sucky and the start. First night in large amount of money stolen from the in room safe causing one guest to fly home early. The house next door to us also had money stolen from them the same night definitely an inside job. Staff were asked to and witnessed locking our home as we left, when we returned doors were open, No strangers had access to the safe only staff with their keys they say are only accessible and safe with them. Owners provided no help at all and clearly did not care at al. Both owners lied to everyone, would not recommend any to trust this place definitely not worth it, they basically ruined our whole holiday!!!
Was encouraged to stay here by other positive comments from previous guests. The negative comments must come from people with personal problems of their own. Perfect? No! 5 Star No! - and neither was such claimed.
There were 8 of us including a 6 month old baby. 3 generation family and the villa was ideal. Quiet yet easy distance to the hussell & bussell of down-town Patong. Beds & linen changed every day and floors wet mopped.
Some plumbing 'curiosities' but otherwise plenty of hot water for showers. lots of space and clean.
The fellow called Fred, who turned out not to be in residence but with Booking Dot Com, was very difficult to communicate with (only email) If I owned the Villa he would be 'kicked for touch' He repeatedly failed to reply so I was never too sure where we stood with the booking.
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