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“Great Time had by all”

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Patong Merlin Hotel
Ranked #32 of 328 Hotels in Patong
Reviewed 13 June 2012

This was our 4th stay at the Merlin as always it was great the staff are great they never forget us the service was wonderful as always would not stay any where else all four of us thought it was just great the best .

  • Stayed: June 2012, travelled with friends
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Thank cherrie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (1,688)
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1,124 - 1,128 of 1,688 reviews

Reviewed 10 June 2012

Can't really fault Patong Merlin in Phuket. Rooms were great and clean in what is known as block 7 the new block, the pool is lovely but alot colder than the other 3 large pools, great on a realy hot day but when its a little cooler with the rains then i suggest the other 3, although they are a little tired but still good. Gardens Beautiful. Found staff to be very good and friendly. Breakfast was faultless. I would highly recommend it. Block 2 is now under renovation so for nedt xmas i suppose may be ready, we looked in the other rooms of the older blocks nd i could find no fault at all.

Room Tip: Fabulous rooms in the old and new blocks, wouldn't complain were i went i don't think. PS...
  • Stayed: May 2012, travelled as a couple
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1  Thank RosaPerth_Australia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2012

Just back from 10 days at Patong Merlin with 3 girlfriends, stayed in the new wing which is fantastic, we have been going to Patong Merlin since 1992 and have always enjoyed the stay, staff are really nice and friendly, they will help you in any way they can, all you need to do is treat them with respect and be happy, the hotel is in a great position close to everything, lots of local restaurants nearby especially Sea Hag where they make the best green curry on the island. All of block two is being completely renovated and will be ready in a couple of months, the only little problem I have with the hotel is the damn sun lounges, they are very uncomfortable and could do with new cushions, I am sure they are still the same ones they used when we first went to PM in 1992, so please management can we have new cushions for the sun lounges. Anyway we will be back there again in October for our annual visit and look forward to it.

Room Tip: The rooms in the new wing are great and have a separate shower so no need to climb into the bath to...
  • Stayed: May 2012, travelled with friends
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1  Thank jbwtjw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2012

We have stayed at this resort twice now. The first time my husband and I were very impressed, our first time to Phuket and didn't know what to expect. The second time we thought it was looking tired and needed a few Reno's. The breakfast was amazing but we always take our own Vegemite and I also take my own coffee as I do not like thailands coffee. Walking distance to most places and the bars around the corner opposite absolute has the coldest beer in Patong. Very friendly staff, Sam at breakfast was our favourite. Reception staff were ok, some didn't understand our needs with a little patience we got there. Shopping on the street parallel to the beach front is the best with most coming down one third when bartering. We also generally hire a scooter for the whole time we are there at around 200 baht per day. Please ensure you have your international license on you, which you can get from RAC for 25 dollars, also make sure you include with your travel insurance. Stay was ok at this resort, comfortable but there are many more resorts to try. Probably won't go back.

Stayed: June 2011, travelled as a couple
1  Thank Kate M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2012

We have just come back from spending 10 nights at the Patong Merlin on a collegue's recommendation and we could not have had a better holiday.(9-19 May 2012).
We travelled with our 4 year old son and 22 month old daughter and stayed in a Superior Pool View Room. The room was large enough for the 4 of us, on check in they even offered my daughter a separate cot, which we declined, we had a king bed and a king single they shared.
Check in was very quick and easy and received cold towels and cold welcome drink on arrival with a very brief overview of hotel then the luggage was taken to our room. We were in block 5 and we have no complaints about the room. Clean and tidy and air con worked very well. Great pool views.
We took everything out of the mini bar and stocked it with items bought at the mini mart next door (beach side) we found that this was the best place to buy our beer/chips/snacks and milk to keep in the fridge and the prices were fair. Our room was made up every day and items from bathroom inc towels, shampoo etc were restocked daily.
Breakfast was great, fair varierty and I didn't get sick of anything, the egg station located outside was great, the omplettes were delish! Most of the time we ate a big brekkie and didn't need much for lunch, so found ourselves eating fruit from the streets some days as this was enough to get us through to dinner and fresh and tasty! But there are so many places to eat, you will never go hungry or pay much to eat.
Pools were great, never too crowded, also checked out the swim out rooms, they look great and that pool had a swim up bar. I did find though when we were in the pool with the kids that the staff never come up to us once and asked if we would like a drink, we would have to go up to the bar ourself. I would have LOVED a swim up bar in one of the main pool areas, but really not an issue.
The grounds of the place were kept very clean and tidy and were lush and green.
Staff in all restaurants, including breakfast were amazing, really bent over backwards to help in anyway they could and were so friendly and loved the kids. We bumped into the same staff over the days and our kids ended running up to the staff members with open arms and they were more than happy to keep the kids amused whilst we ate or had a drink, they were just brilliant.
The resort is in a terrific spot, directly opposite Patong Beach one side, and never hard to get a taxi or tuk tuk anywhere, and on the other side, there was the Optop Markets and bars etc, everything is walking distance,even the main shopping centre Jungceylon, which is huge, although we did get a tuk tuk to the centre for 200 baht, which is probably a bit much to pay, but was the minimum any of the drivers would take. There was plenty to do at the shopping centre including bowling to keep the 4 year old amused for a while, we had lunch there too, got our feet nibbled by fish and was going to get my hair braided but ran out of time - the shopping centre is huge with plenty to do and restaurants all outside as well.
We also got take away from one of the hotels restaurants one night as the kids had fallen asleep after a tour quite early,Cafe Del Mar, we had pasta and was absolutely beautiful!! I had a ravioli and hubby had a spaghetti with rock lobster and it was so fresh and tasty, couldn't fault it.
We also ate at the Sea Side restaurant at the hotel, on the beach, buffet style, but was also very fresh and no complaints, although you can eat cheaper elsewhere, we did not mind paying. there was also a Polynesian dance show which the kids really enjoyed as well that night. The buffet theme changes nightly. Went to the seafood/bbq one, I'd give that a miss next time. I think it was 530 baht per person, children ate free there. But always a wide range to choose from.
On one occassion we used the housekeeper as a babysitter and the kids loved her and was pretty cheap for a night out and we felt comfortable with her in our room and with our children.
Such a good place to stay if you want to be right in the centre of the action and want to be walking distance to everything, then this is your place. Bangla Rd, markets, bars galore, massages galore (and so cheap!). We will definately be coming back!!

Room Tip: The new swim up rooms look great if you are not travelling with young children, I would go for one o...
  • Stayed: May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
10  Thank Emma L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Patong Merlin Hotel

Address: 44 Thaveewong Road, Patong Beach, 83150, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 On the Beach Hotel in Patong
#19 Spa Hotel in Patong
#21 Luxury Hotel in Patong
#22 Romantic Hotel in Patong
#37 Family Hotel in Patong
Price Range: ₹ 5,656 - ₹ 16,650 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Patong Merlin Hotel 4*
Number of rooms: 448
Official Description (provided by the hotel):
The Patong Merlin Hotel is an international holiday resort in the heart of Phuket's exotic Patong Beach. Nestled amongst acres of swaying coconut palms and flowering gardens, the Merlin weaves its way around three beautiful aquamarine sculptured swimming pools in a labyrinth of curved walkways and meandering paths.There is easy access to the sparkling sandy beach and the quaint street markets.An enchanted ambiance and smiling attentive staff ensure your visit to Phuket's playground in the sun is as memorable as it is magical. ... more   less 
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Also Known As:
Merlin Patong
Patong Merlin Hotel Phuket

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