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“One word: PERFECT.” 5 of 5 bubbles
Review of Burasari Resort

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Burasari Resort
Ranked #10 of 319 Hotels in Patong
Certificate of Excellence
Sydney, Australia
Level Contributor
70 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“One word: PERFECT.”
5 of 5 bubbles Reviewed 15 September 2012

Staying at the Burasari right now. Checked in a week ago and have not had one regret about choosing this hotel.

PROS:
-The premises are clean and well maintained. Floors are clean, gardens are clean. Pools are clean.

-There are 2 pools. One is a standard square style with lounges and palm trees around it and a waterfall flowing into the pool. The other pool is a unique style - it has a large central deck area in the middle with trees and deck chairs on it, and the pool goes around the outside of the deck area. There are 2 bridges to access the deck and you go under the bridges if you are swimming. This is also the pool that has the beautiful swim-up bar, with Happy Hour 2-for-1 cocktails from 2pm-8pm. You can also order bbq food and salad from the poolside grill at very cheap prices. Right next to the swimup bar is a sports bar with a pool table, lounges, several tvs etc. A great leisurely way to relax away from the hustle and bustle of Patong.

-I have a Premier Grand room and it is huge. I have a Kingsize bed at home and the bed in here is bigger than a normal Kingsize! The mattress is firm but it does not leave any soreness or back pain whatsoever. I have the best sleep here! We have a balcony that faces out to the road but there are two independent sets of sliding glass doors out to the balcony to drown out any street noise. The only noise from the road I hear is a faint rumble if a very large truck goes past. You do not hear cars or scooters or people going past. The airconditioning in the room is completely adjustable (temp, timer etc) and it works very well. The bathroom is also spacious with a huge shower with 2 showerheads! There are his&hers sinks and a normal western style toilet (keep the lid closed as the sewers in all of Patong are a tad smelly). The room is quiet with regards to neighbour noise. You do not hear any noise from people in the next room. There is a big flat screen LCD with all the main standard cable channels (BBC, Skynews, Movie channel etc) as well as local Thai programs. The minibar is stocked with cans of soft drink, beer, some Oreo cookies and chips - all of which is FREE and replenished daily. There is also free bottled water provided in the room daily for drinking and brushing your teeth and they do not recommend swallowing tap water anywhere in Phuket. There are ample power outlets for charging your devices, and if you forget to bring an adapter there is a Universal Outlet in the room which will accept any style plug (it puts out 220v). I simply bring a 4 outlet powerboard and plug it into the universal outlet and have all my chargers connected to the powerboard (phones, laptop etc). The curtains completely block out all light when closed. You could wake up at noon, and with the darkness and quietness you would not know what is happening outside. The in-room safe is great and easy to use. There is ample hanging space and coathangers and heaps of drawers if you can be bothered unpacking the suitcase.

-Housekeeping is done daily and the staff are very friendly.

-The location is the best in Patong. Situated on a quiet street but only minutes away from all the action. It is about 3 min walk to Otop Markets, 2 mins walk to Patong beach. 10 mins to Bangla Road - but it doesnt feel like 10 mins because you are walking past all these great shopping market stalls and checking out their products. 10 min to upmarket Jungceylon. There is a 7-11 right next door for any extras you might need (bug repellant etc) and there is a laundrette on the other side which will do your laundry overnight and have it dried, folded and ready for pickup for 50baht per kg (about AUD$1.60/kg).

-There is a tour desk onsite to help with information and booking of any tours you might want to do. Book them all when you get here as it is cheaper than from back home.

-There is a sumptuous buffet breakfast included in your room rate. It has all of the things a good hotel buffet breakfast has - bacon, hash browns, toast, french toast, pancakes, baked beans, sausages, eggs and omelets made to order any way you like, pastries, cereals, fresh fruits, tea, coffee, fresh fruit juices, as well as some Thai things like flat noodles with meat, fried rice, boiled rice etc. You never walk away hungry. A good way to start the day.

-Check in was fast and easy. Simply fill out a registration form (having a cool glass of iced tea that they have waiting for you while you do the paperwork), leave a credit card imprint (or 3000baht cash) and you are shown to your room. Staff were very friendly and pleasant.

-Room service is excellent. We didnt feel like going out one night so we ordered room service. We got 2 entrees (fish cakes and garlic bread which were both DELICIOUS) and 2 mains (also delicious) and 1 dessert for about AUD$22 total. The food took about 25 minutes to arrive and was hot and tasty.

CONS:
-None. Not one thing bad to say about this hotel.

I would definitely stay here again and I would recommend this hotel to anyone looking for a good clean convenient quiet place to stay in Patong, Phuket. You will not be disappointed.

Room Tip: I have a Premier Grand room and love it. Haven't seen any other types of rooms here but if my r...
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  • Stayed September 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Dainus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (744)
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English first
Lilydale, Australia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 14 September 2012

We specifically requested Room 2101 - not a pool access, but pool was 10m from front gate. This room was a honeymoon suite. We had an outside two person spa also.
The bed was enormous. Larger than a king sized bed. Upon arrival, it felt incredibly hard, yet each morning, neither of us suffered any kind of back discomfort (48&47yo).
Why Burasari a 2nd time?
It is a haven in the middle of Patong madness.
Step outside and you are amongst the true Patong activity, inside you escape to peaceful surroundings.
There are areas for improvement --
A curtain separated our bathroom from the bedroom. Neither of us liked that.
The breakfast offerings need someone with fresh eyes to look at what they are offering and to really consider how to improve, how to be different to other resorts, lift the bar.
What we did notice is that staff do not greet you. As you enter the restaurant area, a guest should be greeted by staff and pleasantries exchanged. After all, this IS Thailand.
With coffee topups, we couldn't raise a smile from the waiters. They seemed unhappy and/or harrassed. (What happened to the Land of Smiles?)
If you look around the resort, you can see shortcuts being taken regarding maintenance.

Room Tip: Resort layout is like a rabbit warren. We have now stayed in Burasari's cheapest rooms, and th...
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  • Stayed August 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Robyn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brentwood, California
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 13 September 2012

This is a truly beautiful resort hotel super close to Patong beach. The entry to the hotel is amazing, and the pool is located at the middle of the hotel and has a sweet bar! There is a lot of shopping right around the corner as well. I would definitely stay here again!The shower was set up a little funny and water would get all over when i showered, but who really cares!

Room Tip: Even a standard room is big, we had 3 people with an extra bed and we were all very comfortable!
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  • Stayed September 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chris_Sizelove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 11 September 2012

Lovely cozy beautiful and tasteful small hotel. Great for couples. 2 min walk to the beach, the location is away enough from the craziness of Patong, but close enough to get around everywhere. We stayed in the Honeymoon Suite, which has a quick access to the pool. The breakfast buffet can be better, however, over all, we were very very happy staying in this hotel.

  • Stayed August 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank mrkmrbrks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 bubbles Reviewed 11 September 2012

Frequent repeat visitor to Phuket, I like to stay half the time in Patong to do my shopping and nightlife fix, and half the time in a beach location like Karon or Kata. Stayed in plenty of places in Patong previously, but now found a firm favourite that I will definitely come back to. Burasari is a smaller (but not that small!) hotel, just off the main Beach Road, next to the Marriott. The location is perfect - only 5 min walk to anything (shopping, dining, bars), but strategically tucked away so you don't get the loud racket of Bangla nightlife and main road traffic. Amazing grounds with landscaped pools (get a pool access room if you want to dive right in!!) and gardens, lovely design flow throughout the hotel. Great bar and restaurant, always plenty of choice for breakfast, nice quality cocktails and tasty Thai dishes.
The rooms are large with huge balconies, the furniture is a bit dated, but not so to affect the functionality. Always well cleaned and fresh sheets every day. Had a free mini bar, stocked daily, which was a great little bonus, but the free things were only small cans of soft drinks and local beer - one of each (you'd usually have twin share in the room, so wouldn't you put a drink for each person??), not much on value, but a nice touch. Also had free Wi-Fi in room, but it kept logging you out, so you had to re-log every 30 min, plus they changed password daily, so you had to go and ask for a new password at the reception every morning, which was a bit of a pain.
The service is adequate, but lacks a bit on efficiency and attention to detail (like most places in Thailand). The staff do their best to try to help you, but in most cases they have no idea who should be handling the matter (or complaint), so management really needs to look at the processes at reception and taking enquiries.
Overall, Burasari delivers well and makes for a great pad for your Patong stay, with many pluses that will keep me coming back. Can't wait till next time!!

Room Tip: Splash out and get a Pool Access room, worth it if you have kids or love diving right into the pool...
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  • Stayed April 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Jeisre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Burasari Resort

Property: Burasari Resort
Address: 18/110 Ruamjai Road, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Top resorts Hotel in Patong
#7 Spa Hotel in Patong
#7 Romantic Hotel in Patong
#7 On the Beach Hotel in Patong
#8 Family Hotel in Patong
#9 Luxury Hotel in Patong
Price range (per night): ₹ 5,667 - ₹ 11,790
Hotel Class:4 star — Burasari Resort 4*
Number of rooms: 184
Official Description (provided by the hotel):
A stylish, tranquil boutique resort in the best location only minutes from Patong's beach, shopping, and nightlife. Property features swim up bar, 2 pools & tour desk. Burasari offers 184 comfortable rooms including custom-designed Mood Collection Rooms and Pool Access Rooms, with air conditioning, tea/coffee making facilities, free wireless internet and balcony. ... more   less 
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Also Known As:
Burasari Patong Hotel
Burasari Hotel Patong
Burasari Phuket
Burasari Resort Phuket
Burasari Resort Patong, Phuket

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