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“Avoid this one....”

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Andaman Embrace Patong
Ranked #109 of 322 Hotels in Patong
Auckland
Level Contributor
43 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Avoid this one....”
Reviewed 7 January 2011

I stayed in this hotel 6-7 years ago, and can say they have not spent a cent upgrading anything in this hotel.

They have obviously paid someone off to get the 4 star rating because there is NO way this is a 4 star hotel. I would say it is a 2 star maybe 3 at a stretch. So if you are looking for a 2 star hotel this will be fine.

Facilities very old, service across the board very average. One of the travelling party who had their own room had their room rate reduced by nearly half because they were Thai and in the words of the reception staff "They are Thai people so they get Thai price"... oh well at least they were honest .. kinda :-)

The rooms are very very average, I had a clanky air-con unit that kept me awake the first night, but was fixed the next day however the whistling from the wind all night due to the old joinery was the final straw, so I checked in to the Marriott (much better for only a little more, see my review on this hotel).

  • Stayed January 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dajayman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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508 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (82)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Johannesburg, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 January 2011

We were a family of 5 adults and we booked adjoining cottage/bungalows. Rooms were more than comfortable and well maintained. Club Andaman is perfectly situated and extremely close to the beach. Communication with the staff is a little difficult at times but they are a humble people and a little friendliness from foreign visitors is needed. The cottages are very private and well equipped and are perfectly situated for a short walk to the pool. The noise levels were a bit extreme for people wanting to get an early night as there was a music festival two roads down every night till 2pm. Restaurants in the area are really great and exceptionally well priced, we found a perfect Italian restaurant around the corner and the Danish restaurant (near Andaman beach suites) was also exceptional cuisine with free internet available there. We booked a deep sea fishing trip and it was fantastic. Trips to Maya and other islands are becomming so commercial that there is little space on the islands to view the splendor or just relax. Too many speed boats allowed at one time. Overall, Phuket is a beautiful distination .. !!

Stayed December 2010, travelled with family
Helpful?
1 Thank Kopenka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grenchen
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 31 December 2010

..30 years ago I think this hotel got 4 stars. They just make money, but didn't invest in the meanwhyle. Dirty carpets, old fashion rooms, dodgey plumbing...The pool attendant service and pool facilities were poor.
Staff at the reception for check in/check out was ok. Bell boy had just other interest then to find a taxi. Food was so so....the steak was overdone, staff nice, but slow. restaurant like a rail station hall, just a food hall..... Business center?? whats this...
Garden is fine.. with location the only positive. I think they pay now for to get 4 stars...smile

Avoid this hotel, except you need it just for one night to check in somewhere else ( as I had to do...)

  • Stayed December 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MoondancerGrenchen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Patong hotels

Kolkata, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 December 2010

We stayed in this Hotel, which is on Patong beach & is located just off the beach. We enjoyed the stay here & there are optional activities for all age groups. They serve a very good buffet breakfast in a good location. We enjoyed the stay & intend to go back again. The only problem that we found was in the extremely noisy outdoor music which would literally lead to a numbing experience. They could have gone for better sound proofing. However I would recommend this hotel as a good stay with value for money.

  • Stayed December 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bumba69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 November 2010

When we first arrived at the hotel, for some reason the website we booked through had not passed the details on and there were not rooms ready for us. Fair enough, but it ended up taking about 40 mins to sort it out which was tiring and a bit frustrating given it was not peak season. The breakfast buffet is pretty good and probably the most positive and memorable experience from the hotel. On my last day, I needed to organise to get a taxi to the local bus station and the woman at the travel desk admitted not knowing the bus timetable which was fine, but did not offer to call the bus company to find out, giving fairly imprecise advise buses to Khao Lak. I to just "be ready at 9am and she would call a cab get to go to the bus station and then I should ask at the bus station about bus times" Only when I went back to the travel desk the next day did another woman do a ring around to find out that I had to leave pronto to get to the bus station and that the buses were not as frequent as thought. It seems this hotel is better dealing with bulk tours of Russian and Japanese tours but maybe not with small groups and the service received depends on the individual you encounter. I expect that service from a hostel but not Club Andaman. Overall, not impressed.

  • Stayed October 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jivelady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Andaman Embrace Patong

Property: Andaman Embrace Patong
Address: 2 Had Patong Road | Patong Beach, Patong, Kathu, Phuket 83150, Thailand (Formerly Club Andaman Beach Resort)
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Top resorts Hotel in Patong
#34 On the Beach Hotel in Patong
#49 Spa Hotel in Patong
#53 Luxury Hotel in Patong
Price range (per night): ₹ 2,195 - ₹ 10,916
Hotel Class:5 star — Andaman Embrace Patong 5*
Number of rooms: 222
Official Description (provided by the hotel):
Ideally located just a few minutes' stroll from the famous white sandy Patong beach, Andaman Embrace Resort & Spa reflects Phuket's very own Sino-Portuguese contemporary charm with 222 stylish guestrooms including the thatched roof bungalows in a lush peaceful ambiance yet convenient walking distance to shopping and entertainment areas. A stunning pool with a swim-up bar and the in-house Spa & Massage are an indulgence in pure leisure - a perfect place to relax and unwind. ... more   less 
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Also Known As:
Andaman Embrace Hotel Patong
Andaman Embrace Resort And Spa
Hotel Andaman Beach
Resort Andaman Beach
Club Andaman Beach Resort
Andaman Embrace Patong Phuket

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