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Hamood A

Nice hospitality , 👍memories

Review of Amari Phuket
5.0 of 5 bubblesReviewed 9 Dec 2024
This is one of the best places for hospitality in Patong. It has a great ocean view and an excellent location. We stayed in a deluxe room which was comfortable and had good amenities. It would be even better if the building had an elevator and some renovations. The room was nice but looked a bit old. All the staff were very kind and provided great service, especially Betty. She was attentive and very helpful to guests.
Date of stay: November 2024
Trip type: Travelled with family
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karistha Thongduang, Marketing at Amari Phuket, responded to this review
Responded 10 Dec 2024
Dear Daydream28145437140,

Thank you for your kind review! We're thrilled to know you enjoyed your stay at Amari Phuket. Betty’s dedication to providing attentive and helpful service is indeed remarkable, and we’ll be sure to share your compliments with her.

We appreciate your feedback about the need for renovations and an elevator and will consider this as we work to enhance our facilities. We hope to have the opportunity to welcome you back for another memorable experience.

Warm regards,
The Amari Phuket Team 🌊
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (10,531)
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Traveller rating
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Reviewed 9 December 2024

We were upgraded to a suite. The room was big and clean, and the mini bar was free. We also got access to the Coral Lounge. My family and I had a great time at this hotel. The buggies were a little slow but not too bad. Betty’s service really impressed us. She was polite, patient, and helpful. She was friendly and always nice with us.

Date of stay: December 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Bartholomew3456
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karistha Thongduang, Marketing at Amari Phuket, responded to this reviewResponded 11 December 2024

Dear FarAway12654279234,

Thank you for taking the time to share your experience at Amari Phuket! We're delighted to hear that your family had a fantastic vacation. It's wonderful that Betty's exceptional service stood out to you—her friendliness and dedication truly embody our commitment to guest satisfaction.

We appreciate your feedback about the buggy service and will work to improve this aspect of our service. We hope to welcome you and your family back for another memorable stay!

Warm regards,
The Amari Phuket Team 🌴

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2024

Nice hotel with good service. there are two swimming pools. We always stayed at the smaller pool because it was best to lie in the shade and be quiet. Staff is always helpful, Gam was friendly and helpful always with a smile. I suggest that if you are planning to travel, go to the hotel in Phuket and the Amari Hotel

Date of stay: November 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank George C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karistha Thongduang, Marketing at Amari Phuket, responded to this reviewResponded 9 December 2024


Dear W6224NJgeorgec,

Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay at Amari Phuket and found our two swimming pools to your liking. It's great to know that you appreciated the quieter atmosphere of the smaller pool. We're especially happy to hear that Gam made your stay even more enjoyable with her friendly and helpful service. We truly appreciate your recommendation and look forward to welcoming you back for another fantastic experience!

Best regards,
The Amari Phuket Team 🌟

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 December 2024

One of the best resorts in Patong. The room was nice and conveniently located near Patong Beach, the shopping mall, and the walking street. It had a perfect view and very delicious food. The room we stayed in was right in front of the beach. The staff were very friendly, especially Betty who was always smiling and checking in with us about our stay.

Date of stay: December 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Simon Cohen s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karistha Thongduang, Marketing at Amari Phuket, responded to this reviewResponded 11 December 2024

Dear simoncohens,

Thank you for sharing your wonderful experience at Amari Phuket! We're thrilled to hear that you had a great vacation. It's fantastic that your room provided the perfect seaside experience. We're especially glad that Betty's warm hospitality added a special touch to your stay. Your kind words inspire us to continue delivering exceptional service.

We look forward to welcoming you back for another amazing getaway!

Best regards,
The Amari Phuket Team 🌴

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 December 2024

Everything was great. The hotel provided full facilities such as a swimming pool, a restaurant, Italian restaurant, sports activities, and a kids club. Our kids enjoyed the activities at the kids club. The two bedroom suite was a nice family room for us to stay together. The staff at the lobby, especially Betty were very helpful, supportive, and service minded.

Date of stay: December 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mustafal_Ali793
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karistha Thongduang, Marketing at Amari Phuket, responded to this reviewResponded 9 December 2024


Dear Climber02656576793,

Thank you so much for your kind review! We're thrilled to hear that you and your family had an excellent experience at Amari Phuket. It's wonderful to know that your children enjoyed the activities at the kids' club and that the two-bedroom suite was perfect for your family. We're also happy that Betty and the rest of our team were able to provide helpful and supportive service. We look forward to welcoming you back for another memorable stay!

Best regards,
The Amari Phuket Team 🌟

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2024

Very greet staff and nice service specially

Guitar
Wan
Nok

The issue is late club car when you orderd to take you to lobby but otherwise all good
Many thanks amari for This experience.
The room is perfect however the view amazing specially in sunset

Date of stay: December 2024
Trip type: Travelled with friends
Thank nawaf a
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karistha Thongduang, Marketing at Amari Phuket, responded to this reviewResponded 9 December 2024

Dear 32nawafa,

Thank you for sharing your experience with us! We're thrilled that you had a great time at Amari Phuket and that our staff, especially Guitar, Wan, and Nok, provided excellent service. We're sorry for the delay with the buggy service, and we appreciate your understanding. We're glad you enjoyed the room and the stunning sunset view. We hope to welcome you back soon for another fantastic stay!

Best regards,
The Amari Phuket Team 🌅

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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