We will definitely stay at the Amari again! The hotel had great service, and the sea view from our room was amazing. Thank you to Betty, the receptionist, for surprising us with a cake and decorations, even though we didn’t request them when booking.
Dear Safari31532288610,
Thank you for choosing Amari Phuket for your special holiday and honeymoon! We're delighted to hear that you enjoyed the breathtaking sea views and that our team, especially Betty, helped make your stay extra memorable with the surprise cake and decorations. Your satisfaction is our greatest reward, and we're thrilled to know we could be a part of your cherished memories.
We look forward to welcoming you back for more perfect stays in the future!
Warmest wishes,
The Amari Phuket Team
The hotel is located on the beach but the private beach is not suitable for swimming. There are rocks scattered all over. Breakfast is quite good with a variety of food. The hotel has complete facilities including a swimming pool, bar, kid club and sports activity zone. The staff is quite friendly. Betty at the front desk, provides good service, always gives advice and is attentive to us.
Dear Dreamer63488255243,
Thank you for taking the time to share your experience with us. We're pleased to know you enjoyed the variety of our breakfast offerings and appreciated our wide range of facilities, including the pool, bar, kid club, and sports zone.
We understand that the rocky beach may not be ideal for swimming, and we hope you were able to take advantage of our other amenities to make your stay enjoyable. It's also wonderful to hear that Betty at the front desk made a positive impression with her attentive and helpful service—she will be delighted to receive your kind words!
We look forward to welcoming you back for another enjoyable stay at Amari Phuket.
Best regards,
The Amari Phuket Team
We have stayed at this hotel many times, so please let me explain why.
If you have ever stayed at an Amari Group hotel then I recommend you enrol in their reward scheme (Onyx) as this comes with some very nice perks and discounts.
On this recent visit we stayed 4 nights and simply did not leave the hotel. You will find a very authentic Italian restaurant (La Gritta). For us the seafood raviolli, sitting outside looking over the bay makes a very special evening.
The Rim Talay restaurant is themed differently every night and sensibly priced.
The Spa is very special too.
If you get the opportunity upgrade to a Club House room. This is an exclusive place. with it's own pool. Looking down from the Club house over the bay you can enjoy A La Carte breakfast, evening canapes and cocktails served by the most attentive staff ever, often with a beautiful sunset.
This is a very large hotel built into a hillside with a network of buggies always available to transport you anywhere. I must say thank you to Khun Wit on the lobby desk, always happy and smiling and never once did I have to tell him my room number!
This hotel is a lovely oasis just 5 minutes from the centre of Patong.
Highly recommended.
Dear Sparkyfletch,
Thank you so much for your comprehensive and enthusiastic review of Amari Phuket! We truly appreciate your loyalty and are delighted that you continue to have such memorable stays with us. It’s fantastic to know that your Onyx membership has added value to your experience, and that you thoroughly enjoyed the culinary delights at La Gritta and Rim Talay.
Your kind mention of Khun Wit’s warm service is deeply appreciated, and we will be sure to share your compliments with him and the rest of the team.
We’re honored to be your go-to retreat near Patong, and we eagerly await your next visit to your home away from home.
Warmest regards,
The Amari Phuket Team
Probably the best located Hotel in Phuket, but definitely not the most welcoming. There was some confusion about our extra bed, we kept waiting at the reception but no one as willing to help.
Staff at the reception need to be better trained , they have poor communication skills. Check-in and Check-out both took painfully long.
Bathroom of a pretty expensive room is shamefully small.
Breakfast was excellent though.
Dear kunal6862024,
Thank you for taking the time to share your experience. We're glad you enjoyed the views and breakfast offerings, as well as the hotel's location. However, we apologize for the inconvenience caused by the check-in and check-out process and the confusion regarding the extra bed. Your comments on the room’s bathroom and our reception team's service are noted, and we’ll address these areas to ensure smoother experiences for our future guests. We hope to have the opportunity to welcome you back and provide an improved stay.
Warm regards,
The Amari Phuket Team
Excellent service . Worth recommendable . Plan to revisit . Every service was outstanding. Staff was highly cooperative
Dear drbrijmohangoyal,
Thank you for sharing your experience with us! We’re delighted to hear that you enjoyed your stay with us. It’s wonderful to know our team’s efforts made your visit pleasant. We look forward to welcoming you back on your next visit!
Warm regards,
The Amari Phuket Team
