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Jacky Lam
Hong Kong, China

Excellent resort

Review of Amari Phuket
5.0 of 5 bubblesReviewed 29 Jun 2015via mobile
Everything is good! Staff are nice and helpful. The room of ocean wing is new and modern. The pool in club house is great, wonderful view. The 2 main pools are very good too.

I'm highly recommended the restaurant "The Jetty". It located next to the private beach. Wonderful view when sunset.

Everything is fine, no complaints.
Date of stay: June 2015
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AmariPhuket, Manager at Amari Phuket, responded to this review
Responded 30 Jun 2015
Dear Chun Ho L,

Many thanks for the great review of our property.

We are delighted to learn that you enjoyed all the features of the hotel including our great location, hotel products and facilities.

Thank you again for sharing your experience. We look forward to personally welcoming you back to your “home” in Phuket in the near future.

With kind regards,

Tipaporn Koonphol
Deputy General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 29 June 2015

We got a package that included access to the clubhouse and were grateful for the chance to start our day with breakfast overlooking Patong Beach. The infinity pool at the clubhouse was gorgeous and we could have spent the whole vacation just lounging in the hotel. While we didn't have the time to try the other pools, they looked fantastic.

The new seaview suites are quite and private, a welcome change from the bustle and noisy of the nearby Patong nightlife. Take note that it may be a challenge to get to the rooms as they are peppered along the side of a hill. However, there is an efficient buggie service that ferries guests from their rooms to the pools or to the lobby.

We had a great time and an enjoyable stay at Amari!

Date of stay: June 2015
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Denise C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AmariPhuket, Manager at Amari Phuket, responded to this reviewResponded 30 June 2015

Dear wild_abandon,

Thank you for a wonderful review for our new Ocean Wing, we are delighted that you have found "paradise" in Patong! Your very positive comments on the general facilities and the staff are greatly appreciated.

Thank you again for sharing your experience. We look forward to personally welcoming you back to your “ home “ in Phuket in the near future.

Yours sincerely,

Tipaporn Koonphol
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2015

We had wonderful family reunion and spent unforgettable five nights at Amari early June. We booked an one-bedroom suite and a two-bedroom suite, both ocean-view in the newly opened ocean wing, for our party of 7 adults and one baby. The views from both rooms are gorgeous. Both suites are nice and spacious with a fully-equipped kitchen. We enjoyed everything Amari offers. To me, I enjoy the swimming pool in the clubhouse most. It is perched atop the hill. Great atmospheres and great view.

All staff are very attentive and respectful. I think as the ocean wing was newly opened hotel managers, especially Pierre, come and check with their guests on regular basis and fix minor issues immediately, such as sending fruit basket and Macron to our rooms.

Hotel service can be further exceeded in my opinion if more frequent round-trip shuttle services to Patong town can be provided. Although there are flood of tut-tut trucks on the streets, bargaining with them every single time is tedious. Communications can be confusing sometimes although all our problems were essentially resolved.

Overall, we love Amari Phuket. We will definitely be back again!

Date of stay: June 2015
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
3  Thank Eric H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AmariPhuket, Manager at Amari Phuket, responded to this reviewResponded 28 June 2015

Dear Erichy16,

Many thanks for the great review of our property.

We are delighted to learn that you enjoyed all the features of the hotel including our great location, hotel products and facilities.

Thank you again for sharing your experience. We look forward to personally welcoming you back to your “home” in Phuket in the near future.

With kind regards,

Tipaporn Koonphol
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2015 via mobile

Just stayed at the Amari Phuket last week. I looked at just about every excellent rated hotel in Patong, Karon and Kata. For the price, this is the best value. The view is great from the room and also the resort. There are 2 pools, a larger family pool and a smaller more quite pool. The buffet is at resturant Rim Thali, right on the waters edge, great way to start the day. The staff is excellent, everyone is helpful and caring. We had the free dinner, and there was the seafood bbq buffet that evening. The cook and chef were so nice, they actually cooked and served us lobster and crab to order !!! It's just a short walk to town, or a few dollar ride in And out of town, we will be coming back again, and plan to stay at the Amari Krabi on our next visit. Oh, and we also got a room upgrade :-) thank you Amari for a great stay in Phuket.

Date of stay: June 2015
Trip type: Travelled as a couple
3  Thank R N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AmariPhuket, Manager at Amari Phuket, responded to this reviewResponded 28 June 2015

Dear R N,

Many thanks for the great review of our property.

We are delighted to learn that you enjoyed all the features of the hotel including our great location, hotel products and facilities.

Thank you again for sharing your experience. We look forward to personally welcoming you back to your “home” in Phuket in the near future.

With kind regards,

Tipaporn Koonphol
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2015 via mobile

Our party of 15 comprising 3 families with young children ranging from ages three to ten, had a wonderful time together at Amari Phuket. There were plenty to love about this resort. The nine hyper active kiddos had so much fun that they didn't want to leave the resort. Other than access to different pools and private beach, we were pleasantly surprised to find a private jetty within the resort premises where the young ones get to feed schools of fishes at the pier. Thanks to the kids club, us parents could wind down and chill with peace of mind while our little ones were well looked after by the friendly staff. The Italian restaurant, La Gritta, was one of our favorite spots. It's nothing like having a delicious meal against a beautiful sunset. The lady chef was very friendly and helpful. The newly opened ocean wing where our spacious and comfortable suites were located offered gorgeous and relaxing views of the sea. Last but not least, Pierre, the hotel GM was a great host. Knowing that we came in a big group with little ones, he ensured that our special requests were attended to expediently. Having had such an awesome and memorable holiday, we will definitely be back again (sooner than later). Thumbs up!

Date of stay: June 2015
Trip type: Travelled with family
6  Thank ChummyMummy3
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AmariPhuket, Manager at Amari Phuket, responded to this reviewResponded 28 June 2015

Dear ChummyMummy3,

Thank you for a wonderful review, we are delighted that you have found "paradise" in Patong! Your very positive comments on the general facilities and the staff are greatly appreciated.

Thank you again for sharing your experience. We look forward to personally welcoming you back to your “ home “ in Phuket in the near future.

Yours sincerely,

Tipaporn Koonphol
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2015 via mobile

We felt very well looked after, the staff were very friendly and worked hard. The hotel was beautiful. Food was great. There were lots of stairs to our room but to be fair there was transport, if requested.

Date of stay: June 2015
Trip type: Travelled as a couple
2  Thank _Zanzibird-
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AmariPhuket, Manager at Amari Phuket, responded to this reviewResponded 26 June 2015

Dear aznzibird,

Thanks for selecting Amari Phuket as your preferred holiday destination during your recent visit to Thailand.

We sincerely appreciate you taking your valuable time writing to us about your experience and, we are very happy to learn you enjoyed your stay. Thanks for the great comments about the location, the staff and the food.

We all look forward to welcoming you back to Amari Phuket in the near future.

Yours sincerely,


Tipaporn Koonphol
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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